[Freeswitch-users] doublenat outgoing call issue

Bruce Hopkins jbrucehopkins at gmail.com
Mon Mar 8 22:22:52 PST 2010

Ah I see.  I will try again using the internal profile and forwarding  
port 5060.  Presumably still creating a directory entry to enable the  
outside-facing domain to be used.

Many thanks for your patient help of a newbie Brian.


Please excuse the brevity - sent from my mobile.

On 8 Mar 2010, at 17:21, Brian West <brian at freeswitch.org> wrote:

> ok you aren't catching one key thing here.. you no longer need two  
> profiles.
> /b
> On Mar 8, 2010, at 11:12 AM, Bruce Hopkins wrote:
>> Hi again,
>> Thanks for the help so far.  Unfotrunately I must still be doing  
>> something wrong here as I am still having difficulty, and still  
>> have the same problem.
>> I updated to build 16938 by means of "make current"
>> I'm not able to use UPNP or NATPMP so changed the port forwarding  
>> to use 5080 instead of 5090.
>> I got rid of the doublenat profile in sip_profiles, though I had to  
>> retain an entry in the directory /usr/local/freeeswitch/conf/ 
>> directory/ext_dns.xml in order to give freeswitch the dns name of  
>> the server as a domain for the remote softphone to register on.  I  
>> left the group name in this entry the same as inthe default entry,  
>> so that the remote phone could register on the same extension  
>> numbers (100, etc) as in the default build.
>> I still find that, if I initiate a call from the local (on same LAN  
>> as freeswitch) phone to the remote phone, I get the message on the  
>> CLI:
>> [ERR] switch_ivr_originate.c2389 Cannot create outgoing channel of  
>> type [user] cause: [USER_NOT_REGISTERED]
>> One possibly unrelated aside, I also found I needed to uncomment  
>> <param name="aggressive-nat-detection" value="true"/> in  
>> external.xml, otherwise in the case of a call initiated by the  
>> remote phone being hung up by the local phone, freeswitch sent the  
>> BYE to the private IP of the remote phone, rather than its public  
>> ip - meaning that the remote phone didn't receive the BYE.
>> Any further ideas where I am going wrong here please?
>> thanks again in advance
>> Bruce
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