[Freeswitch-users] IVR menu failure/timeout action

[Raymond Chan]

Hi all,

 

I am experiencing an IVR problem. Except the top menu, all other sub menu
will not hang up after reached max invalid input or timeout limit. It will
go back up upper menu. I want it to load the exit-sound and then hang the
call when it reached max invalid input or timeout limit. Do you tell how to
configure? 

 

         <menu name="m800_ivr_submenu-m_ch"

 
greet-long="C:/FreeSWITCH/recordings/800-ivr-2nd-m.wav"

 
greet-short="C:/FreeSWITCH/recordings/greet-short-m.wav"

 
invalid-sound="ivr/ivr-that_was_an_invalid_entry-m.wav"

                        exit-sound="voicemail/vm-goodbye-m.wav"

                        timeout="5000"

                        max-failures="2">

                 <entry action="menu-exec-app" digits="1" param="playback
C:/FreeSWITCH/recordings/800-ivr-announcement-m_ch.wav"/>

                 <entry action="menu-exec-app" digits="2" param="lua
endcall-m.lua"/>            

         </menu>

 

Thanks

 

Raymond

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