[Freeswitch-users] Voice mail isn't working on one extension.

[Michael Collins]

On Thu, Aug 26, 2010 at 9:31 AM, Jim <jim at k4gvo.com> wrote:

>  On 08/26/2010 12:00 PM, Michael Collins wrote:
>
> Peder mentioned it already, but a complete log from start to finish would
> be helpful. Use pastebin.freeswitch.org and then reply to this thread with
> the URL to your pastebin post.
> -MC
>
>  I don't like to waste computer space if it's not necessary.  Sometimes the
> answer is simple and the answer doesn't require additional info.
>
> http://pastebin.freeswitch.org/13731
>
> Note there are actually two problems demonstrated here.  The first attempt
> is calling the GrandStream from a SPA2102 connected phone.  The second is
> calling a POTS phone connected to the A200 from the SPA2102 and the third
> successful attempt is the reverse.
> There are notes at the beginning of the file giving approximate starting
> line numbers.
>
#1 From what I can see, the GS is doing a redirect. Look at line 226 of the
pastebin down to 240. Do you have call forwarding enabled on your GS? You
may want to enable a SIP trace to see the exact SIP packet from the GS to
see what it's doing. It is forwarding to destination number of "service" and
there isn't an extension for that in your dialplan. (See lines leading up to
409 - "service" doesn't match anything until it gets to enum, where it
eventually fails altogether at line 458.)

#2 Does the phone connected to port 1 on the A200 even ring? It's
interesting that there is a 9 second gap (between pb lines 732 and 733)
which is where I would assume the ringing was taking place.

-MC
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