[Freeswitch-users] USER_NOT_REGISTERED

[Brian West]

Double check your registration because the user isn't registered.   
Check "sofia status profile internal"

/b

On Jan 26, 2009, at 6:16 PM, Jim Archer wrote:

> Sorry for all these simple questions, but I'm having a registration  
> issue.
>
> I have two Polycom 501 phones and have configured both to  
> FreeSwitch.  One
> is extension 1000 and the other is extension 1001.  I can call 1000  
> from
> 1001, but not the reverse.  If I try to call 1001, I go straight to  
> voice
> mail and the console tells me that 1001 is not registered:
>
> 2009-01-26 19:11:24 [ERR] switch_ivr_originate.c:1391
> switch_ivr_originate() Cannot create outgoing channel of type [error]
> cause: [USER_NOT_REGISTERED]
>
> Why would it be able to make calls if it is not registered?