[Freeswitch-users] Monitoring IVR pressed-options in XML IVR

[Michael Collins]

On Thu, Dec 10, 2009 at 9:07 AM, Alberto Escudero <aep.lists at it46.se> wrote:

>
> Hi,
>
> I am currently creating IVR using the functions provided in the XML
> dialplan
> http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_ivr
>
> Using functions like this
> <entry action="menu-play-sound" digits="1"
> param="$${base_dir}/1255549537_Welcome.wav"/>
> I can play files, etc.
>
> I wonder what is the smartest way to monitor (as in big brother) the
> options selected by the user:
>
> I assume that I can include an entry of the type:
> <entry action="menu-exec-app" digits="1" param="javascript foo.js"/>
> and include in foo.js the code to track the selection.
>
> But I wonder if this is the best approach
>
> /aep
>
> Are you trying to do some sort of live monitoring as it happens (i.e. while
the call is live) or do you just want a record of the digits they pressed?
-MC
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