[Freeswitch-users] VoiceMail transcription

David Knell dave at 3c.co.uk
Mon Aug 10 11:51:24 PDT 2009

Good evening Pete,

The only way to do this is, I'm afraid, to use a human.  We use Amazon's
Mechanical Turk to good effect.

Cheers --


> Good morning all,
> I realize this is slightly off the FS topic, but I am wondering if
> anyone out there has experience with software packages designed for
> the transcription of voicemails to text.  I've used pocketsphinx  with
> FS to handle IVR menus, but now have the task of figuring out how to
> convert recorded phone conversations (voicemails mostly) to text.
> This does not have to be a real-time process, I can store the audio
> files and process them over time.  This would need to be a software
> (preferable open source) solution.  ASPs like VoiceCloud would not
> work for this application.
> Thanks for any help
> -pete
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David Knell, Director, 3C Limited
T: +44 20 3298 2000
E: dave at 3c.co.uk
W: http://www.3c.co.uk

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