[Freeswitch-users] VoiceXML

Raffaele P. Guidi raffaele.p.guidi at gmail.com
Fri Apr 24 04:25:39 PDT 2009


I have worked with voxeo stuff in the past and also had good feelings about
the VXML approach. I have to say that the freeswitch approach seems to be
quite powerful, too, and much easier than doing IVR stuff in yate (that
requires php programming) but significantly less than using CallButler (it
provides a RAD environment that allows for fast (I say REALLY fast) IVR
development and is quite effective for SMB (missing call queues and a little
more scalability and reliability, though).

Anyhow I was planning to integrate Zanzibar OpenIVR (that supports VoiceXML)
with freeswitch but I tried CallButler and went with that.

Honestly what I'm really missing in open source PBXs is italian language
support for both ASR and TTS (with the exception of asterisk), not the lack
of VoiceXML.

Regards,
   Raffaele

On Fri, Apr 24, 2009 at 07:39, Matt Porter <mporter at voice3g.com> wrote:

> Ya i think there is definately a disconnect between the peer circles that
> people run in.
> There is major adoption of voicexml by the "big boys", who dont care if the
> tool to generate voicexml costs money.. and between the smaller shops that
> are sensitive to costs like that.
>
> A key driver for voicexml is portability of the IVR script.
> And yes, i do realize that you can probably count on 1 hand how many
> real voicexml apps will run on any vendors interpreter with no modification.
>
> But the point is that you arent locked in as hard because 90% of your
> scripts will work anywhere.
>
> Think about it though...
> Why do you have to pay money to join the club (forum)?
> Why do you have to pay money to get certified?
>
> In my mind, keep all the open source projects from offering a low cost
> alternative and let them keep themselves occupied with religious arguments
> about the best way to format IVR scripts.
>
> You are dancing to their tune!
>
> Im not suggesting FS should have VoiceXML.   As I have pointed out before
> on this list, the people that want VoiceXML dont want a half-baked
> implementation.
> Probably the worst thing to do, is just kinda sorta get it working.. and
> then gripe about the lack of adoption.  Its all or nothing.
>
> If people want a RAD IVR environment, with no care of portability... then
> what FS offers is perfectly ok and why bother with VoiceXML.
>
>
>
>
> On Thu, Apr 23, 2009 at 9:39 PM, mszlazak <mszlazak at aol.com> wrote:
>
>>
>> Well if it's for marketing reasons then maybe that's why FS should do it.
>> After all, the idea is to get people to try something. Plus it is fast in
>> making up a dialogue so someone can quickly test if this will work for
>> what
>> they want.
>>
>> In a previous post, Steve said many don't use it but Voxeo Forums do have
>> posts daily on vxml. Maybe it's the first-timers getting their feet wet.
>>
>>
>>
>> David Knell wrote:
>> >
>> > Just sticking 'voice' in front of something doesn't automatically make
>> > it a good tool for developing voice applications - there's more
>> > marketing here than anything else.  And it's not like adding extensions
>> > to an existing language to provide IVR control is anything new: it's
>> > exactly what you get if you develop for FS in Javascript, Lua or any of
>> > its other supported languages.
>> >
>> >>From my point of view, as a programmer, VoiceXML is the wrong idiom for
>> > development of IVR/telephony services; a procedural language works just
>> > fine.  I suspect that I'm not alone, and I further suspect that that's
>> > why there's no real push to get VoiceXML supported.
>> >
>> > --Dave
>> >
>> >> If you don't like vxml then here is a post on voicePHP
>> >>
>> >>
>> http://www.speechtechblog.com/2009/04/22/voicexml-to-go-down-in-the-third-says-voicephp
>> >>
>> >> It's from a vendor but there might be some good ideas to get from what
>> >> they
>> >> are doing.
>> >>
>> >> FreeSWITCH needs demand to get vxml and it's not there yet. For now, it
>> >> looks like the FS community is waiting for demand instead of trying to
>> >> create it.
>> >>
>> >>
>> >>
>> >>
>> >> David Knell wrote:
>> >> >
>> >> > On Tue, 2009-04-21 at 14:35 -0400, mszlazak at aol.com wrote:
>> >> >> Great Idea.
>> >> >> Try setting up the exact same dialogue with say Voxeo's VoiceXML
>> >> >> system and then with Javascript/Lua and pocketsphinx. It's an order
>> of
>> >> >> magnitude faster with VoiceXML.
>> >> >
>> >> > Out of interest, is that using some RAD tool or coding directly in
>> >> > VoiceXML?  I ask because VoiceXML strikes me as being a bastard
>> >> > abomination of the highest order, whose sole saving grace is that
>> >> > it's a standardised bastard abomination.
>> >> >
>> >> > Or is Pocketsphinx the problem?
>> >> >
>> >> > Cheers --
>> >> >
>> >> > Dave
>> >> >
>> >> >
>> >> >
>> >> >
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>> --
>> View this message in context:
>> http://www.nabble.com/VoiceXML-tp23161671p23208811.html
>>  Sent from the Freeswitch-users mailing list archive at Nabble.com.
>>
>>
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