[Freeswitch-dev] ACD/CallCenter

Seven Du dujinfang at gmail.com
Wed May 26 17:48:48 PDT 2010


I found that interestng and had tried that before, but didn't figure
out how to connect to FS though I have some other projects working
well with Erlang and FreeSWITCH. Will try more when I have time.

2010/5/27 Jan Berger <jan.berger at video24.no>:
> Hi Andrew,
>
> Good your in here :) - that looks promising from the doc.
>
> I have a few questions.
>
> 1. What is the status on this work?
> 2. I can't find real-time statistics mentioned?
> 3. Do you have API describing the interaction between the ACD, Agent and FS
> or something like that?
>
> Jan
>
>
> -----Original Message-----
> From: freeswitch-dev-bounces at lists.freeswitch.org
> [mailto:freeswitch-dev-bounces at lists.freeswitch.org] On Behalf Of Andrew
> Thompson
> Sent: 26. mai 2010 22:19
> To: freeswitch-dev at lists.freeswitch.org
> Subject: Re: [Freeswitch-dev] ACD/CallCenter
>
> On Wed, May 26, 2010 at 10:14:26PM +0200, Jan Berger wrote:
>> Thanks - worth a look, but can't find any downloads there yet.
>>
>>
> I've been meaning to roll a release, but I never seem to get around to
> it. Git checkout is the way to go right now.
>>
>> As for programming languages - I am totally convinced that we use more
>> languages than we have developers :-)
>>
> Just picking the best tool for the job. ;)
>
> Andrew
>
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