Listen to the conversation between a user and an IVR
Hi, I'm wondering if there's a way to listen to the conversation between a user and an IVR (javascript programs). Here's the background info. I have a javascript that first makes an outbound call to someone. And When the call is answered, the call is then connected another extension, which runs an IVR application written in javascript. I want to be able to listen to the live conversation between the person and the IVR. Is this supported? If so, how can I do that in javascript? Thanks.
Whom do you wish to have listening to that call? You can use the eavesdrop function if you wish. You can also use the telecast feature of mod_xml_rpc to listen to live calls via a browser... -MC On Sat, Jun 11, 2011 at 8:22 AM, Yungwei Chen <yungwei@resolvity.com> wrote:
Hi,
I'm wondering if there's a way to listen to the conversation between a user and an IVR (javascript programs).
Here's the background info. I have a javascript that first makes an outbound call to someone. And When the call is answered, the call is then connected another extension, which runs an IVR application written in javascript. I want to be able to listen to the live conversation between the person and the IVR.
Is this supported? If so, how can I do that in javascript? Thanks.
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participants (2)
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Michael Collins
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Yungwei Chen