Dear all, I have serious voice quality issues in my freeswitch 1.6.20 installation. In CDRs I found that the voice quality percentage is 100 and mos is 4.5, but the quality is very bad for one side. I have pasted the audio part of the CDR below. What mean by the skip packet count. Is it possible to identify the issue by looking at these statistics? "audio" : { "inbound" : { "raw_bytes" : 90298, "media_bytes" : 90298, "packet_count" : 1235, "media_packet_count" : 1235, "skip_packet_count" : 1184, "jitter_packet_count" : 0, "dtmf_packet_count" : 0, "cng_packet_count" : 0, "flush_packet_count" : 0, "largest_jb_size" : 0, "jitter_min_variance" : 137.097046, "jitter_max_variance" : 315.2, "jitter_loss_rate" : 0, "jitter_burst_rate" : 0, "mean_interval" : 27.274788, "flaw_total" : 0, "quality_percentage" : 100, "mos" : 4.5 },