Hi, thanks, i m looking in the logs at the moment and playing with codecs too but it gets worse and not better thou. -----Original Message----- From: Peter Olsson Sent: 25 Jun 2012 16:32:51 GMT To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] softphones and background noise I've noticed issues sometimes when I had zrtp enabled, but I guess the reason for that was because of a bad SDP sent in the INVITE (since the endpoint didn't really support zrtp). This is surely a codec issue of some kind, start by checking the logs, and see if you find something suspicious there. /Peter 25 jun 2012 kl. 18:24 skrev "Juan Pablo L." <jpablolorenzetti@hotmail.com>:

Good morning, i m having lots of issues with softphones, when a call is initiated/terminated to a softphone the background noise is too high that you can hardly hear the actual voice. i have played around with VAD and CNG turning them on and off in the profile and/or the dialplan but i have not had any luck. it does not matter if the call is internal or goes through a gateway, it is however, worse when it goes through a gateway, those are the cases you can not even hear the voice for so much noise and when the call is to a next extension the background noise is high but not as high. But, if you initiate/terminate the call to a hardphone (like polycom phones) the call is perfectly clear in all cases (except when the other end is an internal softphone). can someone please give me a hint. thanks a lot!

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