Re: [Freeswitch-users] setup an enviroment for implementating / testing IVR
Thanks for the input. But dialing 5000 would be testing the demo IVR, but my question is that how do I make an incoming call (Do I have to dial a extension number?) so that I can hear my own custom audio? Sorry for the confusing/dumb question. Thank you. Frankie
---------- Forwarded message ---------- From: Philippe Le Toquin <philippe@ppmt.org> To: freeswitch-users@lists.freeswitch.org Date: Thu, 21 Apr 2011 21:27:10 -0400 Subject: Re: [Freeswitch-users] setup an enviroment for implementating / testing IVR feature Hello,
This link is a good start to get to do things with your new Freeswitch
http://wiki.freeswitch.org/wiki/Getting_Started_Guide
to test IVR just dial 5000 from your softphone to access a demo IVR
One thing to change is the default password of the extension to make it a bit harder to crack :) Look in the vars.xml file
/Philippe
On 11-04-21 08:45 PM, Frankie Yiu wrote:
Hi there,
I would like to start implementating an IVR feature, but the first thing I need to do is to able to use a softphone to dial into my freeSWITCH so that an audio would start playing. Right now I have the original configuration of freeSWITCH which I am not sure how to dial into the system using the softphone. For example, what extension I have to call; or if I need to change anything in dialplan, or configuration, etc.
I have C# code that let me make outgoing call to my softphone, play audio or collect DTMF. But I am not sure what to do for incoming call using the original configuration from freeSWITCH.
Thanks in advance.
Frankie
_______________________________________________ FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
---------- Forwarded message ---------- From: Boris Kovalenko <boris@tagnet.ru> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Date: Fri, 22 Apr 2011 08:01:36 +0600 Subject: [Freeswitch-users] variable direction Hello!
I found that with gateways I may use <variable .... direction="..."/>. Is this possible with regular (directory) users too? If not, may somebody explain why?
-- С уважением, Борис Коваленко ЗАО "Тагнет" тел. +7 (3435) 230001 факс +7 (3435) 230005
---------- Forwarded message ---------- From: David Ponzone <david.ponzone@ipeva.fr> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Date: Fri, 22 Apr 2011 04:04:21 +0200 Subject: [Freeswitch-users] Ringback while NOT YET bridging to leg B Hi all,
I am trying to achieve something weird, I admit. I would need to receive a call from A, then wait X seconds before bridging to B, but I'd like to send back a ringback to A while sleeping X seconds. The point is to allow customers to have a nice ringback, which the beginning of HAS to be heard by callers (like an announce in a call-center).
A (ugly) way to do that would be to have 2 sound files: one to be played when answering with playback, and then another one for the ringback. I would then not use sleep at all, but the bridge would only happen when the first file is over, achieving quite the same result. The drawback of this is that I need to ask customers for 2 sound files, and that can be a pain with most of them.
I tried all combinations I could think of with ringback, instant_ringback, with no luck.
Any ideas ?
David Ponzone Direction Technique email: david.ponzone@ipeva.fr tel: 01 74 03 18 97 gsm: 06 66 98 76 34
Service Client IPeva tel: 0811 46 26 26 www.ipeva.fr - www.ipeva-studio.com
*Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. **IPeva** décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.* * *
---------- Forwarded message ---------- From: Yehavi Bourvine <yehavi.bourvine@gmail.com> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Date: Fri, 22 Apr 2011 07:11:34 +0300 Subject: Re: [Freeswitch-users] Changing From header in voicemail to e-mail notifications Hello John,
You have to set the following in vars,xml:
<X-PRE-PROCESS cmd="set" data="voicemail_account=*username*"/> <X-PRE-PROCESS cmd="set" data="voicemail_domain=*your-domain.com*"/>
Regards, __Yehavi: 2011/4/21 John Platts <john_platts@hotmail.com>
We see FreeSWITCH mod_voicemail in the From header of the voicemail to e-mail notifications. We also want to change the E-mail address in the From header to come from a specific domain. How do we go about changing the From: header in the voicemail to e-mail notifications? We do not want FreeSWITCH mod_voicemail to appear in the From header of the e-mail messages.
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
---------- Forwarded message ---------- From: Nasir Iqbal <nasir@ictinnovations.com> To: freeswitch-users@lists.freeswitch.org Date: Fri, 22 Apr 2011 08:44:32 +0500 Subject: [Freeswitch-users] ZRTP Library Hi,
As zfone download server is offline, is there anyone who can provide me libzrtp SDK source?
Nasir Iqbal
ICT Innovations http://www.ictinnovations.com/
---------- Forwarded message ---------- From: Michael Collins <msc@freeswitch.org> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Date: Thu, 21 Apr 2011 22:49:26 -0700 Subject: Re: [Freeswitch-users] variable direction The direction variable is set at the time of the call based upon whether or not the user is the caller (outbound) or callee (inbound).
-MC
On Thu, Apr 21, 2011 at 7:01 PM, Boris Kovalenko <boris@tagnet.ru> wrote:
Hello!
I found that with gateways I may use <variable .... direction="..."/>. Is this possible with regular (directory) users too? If not, may somebody explain why?
-- С уважением, Борис Коваленко ЗАО "Тагнет" тел. +7 (3435) 230001 факс +7 (3435) 230005
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Do you have a sound file recorded already? If so you can do a few different things: #1 - Emulate x5000 (demo IVR) by creating your own XML IVR file and specifying your sound file. #2 - Create a simple extension with play_and_get_digits. An example is found here: http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_play_and_get_digits And yes, you *will* need to create an extension of some sort to route the call. If the call is "external" - from say a VoIP provider - and coming in via a DID then you will need to make an entry in the public dialplan context. Check this page for an example of doing that: http://wiki.freeswitch.org/wiki/Dialplan_XML#Example_9:_Routing_DID_to_an_ex... -MC On Fri, Apr 22, 2011 at 5:21 PM, Frankie Yiu <frankie.k.yiu@gmail.com>wrote:
Thanks for the input. But dialing 5000 would be testing the demo IVR, but my question is that how do I make an incoming call (Do I have to dial a extension number?) so that I can hear my own custom audio?
Sorry for the confusing/dumb question.
Thank you.
Frankie
---------- Forwarded message ---------- From: Philippe Le Toquin <philippe@ppmt.org> To: freeswitch-users@lists.freeswitch.org Date: Thu, 21 Apr 2011 21:27:10 -0400 Subject: Re: [Freeswitch-users] setup an enviroment for implementating / testing IVR feature Hello,
This link is a good start to get to do things with your new Freeswitch
http://wiki.freeswitch.org/wiki/Getting_Started_Guide
to test IVR just dial 5000 from your softphone to access a demo IVR
One thing to change is the default password of the extension to make it a bit harder to crack :) Look in the vars.xml file
/Philippe
On 11-04-21 08:45 PM, Frankie Yiu wrote:
Hi there,
I would like to start implementating an IVR feature, but the first thing I need to do is to able to use a softphone to dial into my freeSWITCH so that an audio would start playing. Right now I have the original configuration of freeSWITCH which I am not sure how to dial into the system using the softphone. For example, what extension I have to call; or if I need to change anything in dialplan, or configuration, etc.
I have C# code that let me make outgoing call to my softphone, play audio or collect DTMF. But I am not sure what to do for incoming call using the original configuration from freeSWITCH.
Thanks in advance.
Frankie
_______________________________________________ FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
---------- Forwarded message ---------- From: Boris Kovalenko <boris@tagnet.ru> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Date: Fri, 22 Apr 2011 08:01:36 +0600 Subject: [Freeswitch-users] variable direction Hello!
I found that with gateways I may use <variable .... direction="..."/>. Is this possible with regular (directory) users too? If not, may somebody explain why?
-- С уважением, Борис Коваленко ЗАО "Тагнет" тел. +7 (3435) 230001 факс +7 (3435) 230005
---------- Forwarded message ---------- From: David Ponzone <david.ponzone@ipeva.fr> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Date: Fri, 22 Apr 2011 04:04:21 +0200 Subject: [Freeswitch-users] Ringback while NOT YET bridging to leg B Hi all,
I am trying to achieve something weird, I admit. I would need to receive a call from A, then wait X seconds before bridging to B, but I'd like to send back a ringback to A while sleeping X seconds. The point is to allow customers to have a nice ringback, which the beginning of HAS to be heard by callers (like an announce in a call-center).
A (ugly) way to do that would be to have 2 sound files: one to be played when answering with playback, and then another one for the ringback. I would then not use sleep at all, but the bridge would only happen when the first file is over, achieving quite the same result. The drawback of this is that I need to ask customers for 2 sound files, and that can be a pain with most of them.
I tried all combinations I could think of with ringback, instant_ringback, with no luck.
Any ideas ?
David Ponzone Direction Technique email: david.ponzone@ipeva.fr tel: 01 74 03 18 97 gsm: 06 66 98 76 34
Service Client IPeva tel: 0811 46 26 26 www.ipeva.fr - www.ipeva-studio.com
*Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. **IPeva** décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.* * *
---------- Forwarded message ---------- From: Yehavi Bourvine <yehavi.bourvine@gmail.com> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Date: Fri, 22 Apr 2011 07:11:34 +0300 Subject: Re: [Freeswitch-users] Changing From header in voicemail to e-mail notifications Hello John,
You have to set the following in vars,xml:
<X-PRE-PROCESS cmd="set" data="voicemail_account=*username*"/> <X-PRE-PROCESS cmd="set" data="voicemail_domain=*your-domain.com*"/>
Regards, __Yehavi: 2011/4/21 John Platts <john_platts@hotmail.com>
We see FreeSWITCH mod_voicemail in the From header of the voicemail to e-mail notifications. We also want to change the E-mail address in the From header to come from a specific domain. How do we go about changing the From: header in the voicemail to e-mail notifications? We do not want FreeSWITCH mod_voicemail to appear in the From header of the e-mail messages.
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
---------- Forwarded message ---------- From: Nasir Iqbal <nasir@ictinnovations.com> To: freeswitch-users@lists.freeswitch.org Date: Fri, 22 Apr 2011 08:44:32 +0500 Subject: [Freeswitch-users] ZRTP Library Hi,
As zfone download server is offline, is there anyone who can provide me libzrtp SDK source?
Nasir Iqbal
ICT Innovations http://www.ictinnovations.com/
---------- Forwarded message ---------- From: Michael Collins <msc@freeswitch.org> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Date: Thu, 21 Apr 2011 22:49:26 -0700 Subject: Re: [Freeswitch-users] variable direction The direction variable is set at the time of the call based upon whether or not the user is the caller (outbound) or callee (inbound).
-MC
On Thu, Apr 21, 2011 at 7:01 PM, Boris Kovalenko <boris@tagnet.ru> wrote:
Hello!
I found that with gateways I may use <variable .... direction="..."/>. Is this possible with regular (directory) users too? If not, may somebody explain why?
-- С уважением, Борис Коваленко ЗАО "Тагнет" тел. +7 (3435) 230001 факс +7 (3435) 230005
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
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participants (2)
-
Frankie Yiu
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Michael Collins