File playback delay
I have found that the playback of a file can be delayed to the point that the callee will either hangup (thinking it MUST be over now since it has been quiet for 7-8 seconds) or a Voicemail's silence detection will trigger even though I hadn't finished playing back all of the audio files I had intended to play. Ideas: Does session.stream block (spidermonkey script)? Since I am doing several simultaneous calls if session.stream blocked file access that could account for it (although that would be a terrible calamity if true). Does anybody else have ideas? I have been using pcapsipdump to "record" the calls and I can confirm that the reports are true - in some cases the playback of the next audio file can delay for a long time. I have tested these calls to my mobile phone and office phone without any delays present, but it seems to happen to some people some of the time. Thanks, Jason
Anyone? Bueller? The files are already in mono ulaw wav format, so I don't think it's transcoding the files for phone playback. From: Jason Moran Sent: Monday, November 14, 2011 12:47 PM To: FreeSWITCH Users Help Subject: [Freeswitch-users] File playback delay I have found that the playback of a file can be delayed to the point that the callee will either hangup (thinking it MUST be over now since it has been quiet for 7-8 seconds) or a Voicemail's silence detection will trigger even though I hadn't finished playing back all of the audio files I had intended to play. Ideas: Does session.stream block (spidermonkey script)? Since I am doing several simultaneous calls if session.stream blocked file access that could account for it (although that would be a terrible calamity if true). Does anybody else have ideas? I have been using pcapsipdump to "record" the calls and I can confirm that the reports are true - in some cases the playback of the next audio file can delay for a long time. I have tested these calls to my mobile phone and office phone without any delays present, but it seems to happen to some people some of the time. Thanks, Jason
Have you caught this behavior in the act and seen what's up in the logs? I understand it can be challenging to sift through all the log data. You may need to enable uuid logging so that it is easier to filter out the call you want to investigate. -MC On Thu, Nov 17, 2011 at 7:26 AM, Jason Moran <jmoran@secureachsystems.com>wrote:
Anyone? Bueller? The files are already in mono ulaw wav format, so I don’t think it’s transcoding the files for phone playback.****
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*From:* Jason Moran *Sent:* Monday, November 14, 2011 12:47 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] File playback delay****
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I have found that the playback of a file can be delayed to the point that the callee will either hangup (thinking it MUST be over now since it has been quiet for 7-8 seconds) or a Voicemail’s silence detection will trigger even though I hadn’t finished playing back all of the audio files I had intended to play.****
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Ideas: Does session.stream block (spidermonkey script)? Since I am doing several simultaneous calls if session.stream blocked file access that could account for it (although that would be a terrible calamity if true).****
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Does anybody else have ideas? I have been using pcapsipdump to “record” the calls and I can confirm that the reports are true – in some cases the playback of the next audio file can delay for a long time. I have tested these calls to my mobile phone and office phone without any delays present, but it seems to happen to some people some of the time.****
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Thanks,****
Jason****
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participants (2)
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Jason Moran
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Michael Collins