Fax (RX): Missing name/header variable in socket!?
hi, we are receiving many faxes (RX), but we are missing a variable in the socket. we do get the "remote station id", which is the fax-number itself, but we need the name/header of the incoming fax (for example: COMPANYNAME INC.). thanks for your help dennis
Can you pastebin a console debug log of this happening? -MC On Thu, Aug 2, 2012 at 2:26 AM, Dennis <odermann@googlemail.com> wrote:
hi,
we are receiving many faxes (RX), but we are missing a variable in the socket.
we do get the "remote station id", which is the fax-number itself, but we need the name/header of the incoming fax (for example: COMPANYNAME INC.).
thanks for your help dennis
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here you can find the debug-log: http://pastebin.freeswitch.org/19632 kind regards dennis
On 08/02/2012 05:26 PM, Dennis wrote:
hi,
we are receiving many faxes (RX), but we are missing a variable in the socket.
we do get the "remote station id", which is the fax-number itself, but we need the name/header of the incoming fax (for example: COMPANYNAME INC.).
There is no company name field in a FAX. You only get the remote station ID, and half the time even that is blank. You might find the name of the sender embedded at the top of each page in graphic form, and then again you might not. Regards, Steve
but with all fax-machines i know, one can enter a header, like a company name, and this header will be seen on the incoming fax in the head, most of the time at the side of the fax-number. if i receive a fax with my fax-machine, i can often even see these header-information in the display of my fax-machine, while receiving the fax. where do those information come from and how can i access them?
On 08/03/2012 09:03 PM, Dennis wrote:
but with all fax-machines i know, one can enter a header, like a company name, and this header will be seen on the incoming fax in the head, most of the time at the side of the fax-number. if i receive a fax with my fax-machine, i can often even see these header-information in the display of my fax-machine, while receiving the fax.
where do those information come from and how can i access them?
See http://www.soft-switch.org/spandsp_faq/ar01s11.html and http://www.soft-switch.org/spandsp_faq/ar01s10.html Steve
thanks, steve, then we will have to find something else. kind regards dennis
it would more or less depending on the fax machine. i have a few fax machines that do indeed send the remote station id as you describe, but i have one that doesnt. from what im seeing, it wont matter what you use on the receiving side the issue will still be there. good luck in your quest. Brian Foster Endigo Computer LLC Sent from a mobile device. On Aug 6, 2012 5:27 AM, "Dennis" <odermann@googlemail.com> wrote:
thanks, steve, then we will have to find something else.
kind regards dennis
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participants (4)
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Brian Foster
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Dennis
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Michael Collins
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Steve Underwood