Are you using Alcazar for termination, by chance? They're having an issue with that right now, where calls to certain destinations take around 12 seconds to proceed, while others proceed in a normal fashion. It appears to be occuring when they attempt to terminate the calls through Broadvox. I provided them with some diagnostic info and they said they were looking into the issue. That was a couple of days ago. Phil Quesinberry Q Systems Engineering, Inc. Embedded Systems Development and VoIP Business Telephone Hosting Improve your business telephone services and save money (410) 969-8002 http://www.qsystemsengineering.com <http://www.qsystemsengineering.com/>