Question about fifo and SIP 200 OK response
Hi, I observe that, on receiving an incoming call and placing it into a fifo, FS sends back a SIP 200 OK response to the caller. Is it feasible for me to avoid this, and rather send back SIP 180? I tried adding ring_ready application before fifo in, but the SIP 180 is succeeded by SIP 200.
No, most carriers have a fairly limited amount of time they will allow a call to stay in ringing state, so this feature has very limited value. On May 22, 2014, at 7:07 AM, Siri MM <sirimmfs@gmail.com> wrote:
Hi,
I observe that, on receiving an incoming call and placing it into a fifo, FS sends back a SIP 200 OK response to the caller. Is it feasible for me to avoid this, and rather send back SIP 180? I tried adding ring_ready application before fifo in, but the SIP 180 is succeeded by SIP 200.
There would be at least some value in this feature. I've got a customer (running Asterisk) that uses queues heavily for distributing calls to internal helpdesk lines. They don't want to annoy people by obviously placing them into a queue, so they keep callers ringing until an agent picks up, which is just a couple of seconds usually. On Thu, May 22, 2014 at 2:07 PM, Michael Jerris <mike@jerris.com> wrote:
No, most carriers have a fairly limited amount of time they will allow a call to stay in ringing state, so this feature has very limited value.
On May 22, 2014, at 7:07 AM, Siri MM <sirimmfs@gmail.com> wrote:
Hi,
I observe that, on receiving an incoming call and placing it into a fifo, FS sends back a SIP 200 OK response to the caller. Is it feasible for me to avoid this, and rather send back SIP 180? I tried adding ring_ready application before fifo in, but the SIP 180 is succeeded by SIP 200.
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You can set the hold music to ringback tones. On May 23, 2014, at 7:22 AM, Markus Lindenberg <markus.lindenberg@gmail.com> wrote:
There would be at least some value in this feature. I've got a customer (running Asterisk) that uses queues heavily for distributing calls to internal helpdesk lines. They don't want to annoy people by obviously placing them into a queue, so they keep callers ringing until an agent picks up, which is just a couple of seconds usually.
On Thu, May 22, 2014 at 2:07 PM, Michael Jerris <mike@jerris.com> wrote: No, most carriers have a fairly limited amount of time they will allow a call to stay in ringing state, so this feature has very limited value.
On May 22, 2014, at 7:07 AM, Siri MM <sirimmfs@gmail.com> wrote:
Hi,
I observe that, on receiving an incoming call and placing it into a fifo, FS sends back a SIP 200 OK response to the caller. Is it feasible for me to avoid this, and rather send back SIP 180? I tried adding ring_ready application before fifo in, but the SIP 180 is succeeded by SIP 200.
participants (3)
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Markus Lindenberg
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Michael Jerris
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Siri MM