If possible, how can FS light multiple userid/phones NOT using multiple registrations MWI when a message is in a shared mailbox? I have had a lot of trouble with multiple registrations and can't get SLA/SCA to work on the SPA962s. Use of :_: was required in the bridge and that was a lot of headaches. All due to use of shared mailboxes. I can control what mailbox is played back via an extension but I can't find a way to have the MWI indicator come on multiple userid/phones for a shared mailbox on SPA962s. If I can get past this I can finally dump shared lines, they were also a pain on the SPA9000 I am trying to replace. Thanks! Mario