After some playing around I now have a working config but it appears to be routing calls straight to voicemail based on time of day. I did see the example of this in the default config, commented it out and reloaded but I cannot see anything in the log output to verify this. Looking at the log output, I can see it hit the regex for the outside number, match that and then get sent to extension 1000 (which is correct) but at that point it is sent straight to voicemail and I'm stumped. Can someone please explain how to go about debugging this? I have the log level set to 7, if that helps. Many thanks, Matt.