Trouble with default config - Can't call default extensions
Hi All... I installed FS trunk a few days ago on a Debian Etch AMD64 machine. I configured two Polycom 501 phones to talk to it. From each phone, I can dial extension 9999 to get the MOH and 5000 to get the sample IVR. But, I can not call one phone from the other. One is extension 1000 and the other is 1001. I checked and the sample XML files are there in /usr/local/freeswitch/conf/directory/default It seems that as soon as I dial the second digit, the phone decides it is done waiting for me to dial any more, so it tried to connect me to extension 10. Here is what FS spits on to the console: 2009-01-26 18:10:35 [NOTICE] switch_channel.c:566 switch_channel_set_name() New Channel sofia/internal/1001@72.46.5.252 [898cf87c-ebfe-11dd-a8c8-b7a3de0bf1ff] 2009-01-26 18:10:35 [INFO] mod_dialplan_xml.c:233 dialplan_hunt() Processing FS->10 in context default 2009-01-26 18:10:35 [NOTICE] switch_ivr.c:1253 switch_ivr_session_transfer() Transfer sofia/internal/1001@72.46.5.252 to enum[10@default] 2009-01-26 18:10:36 [INFO] switch_core_state_machine.c:122 switch_core_standard_on_routing() No Route, Aborting 2009-01-26 18:10:36 [NOTICE] switch_core_state_machine.c:123 switch_core_standard_on_routing() Hangup sofia/internal/1001@72.46.5.252 [CS_ROUTING] [NO_ROUTE_DESTINATION] 2009-01-26 18:10:36 [NOTICE] switch_core_session.c:960 switch_core_session_thread() Session 25 (sofia/internal/1001@72.46.5.252) Ended 2009-01-26 18:10:36 [NOTICE] switch_core_session.c:962 switch_core_session_thread() Close Channel sofia/internal/1001@72.46.5.252 [CS_HANGUP] Any suggestions would be appreciated, thanks! Jim
Sounds like the Polycoms are expecting only two digits when you start with a 1. Have these phones been used before? Perhaps you could reset one of them to the factory default and start from scratch and see what happens. -MC On Mon, Jan 26, 2009 at 3:16 PM, Jim Archer <jim@archer.net> wrote:
Hi All...
I installed FS trunk a few days ago on a Debian Etch AMD64 machine. I configured two Polycom 501 phones to talk to it. From each phone, I can dial extension 9999 to get the MOH and 5000 to get the sample IVR. But, I can not call one phone from the other. One is extension 1000 and the other is 1001.
I checked and the sample XML files are there in /usr/local/freeswitch/conf/directory/default
It seems that as soon as I dial the second digit, the phone decides it is done waiting for me to dial any more, so it tried to connect me to extension 10. Here is what FS spits on to the console:
2009-01-26 18:10:35 [NOTICE] switch_channel.c:566 switch_channel_set_name() New Channel sofia/internal/1001@72.46.5.252 [898cf87c-ebfe-11dd-a8c8-b7a3de0bf1ff] 2009-01-26 18:10:35 [INFO] mod_dialplan_xml.c:233 dialplan_hunt() Processing FS->10 in context default 2009-01-26 18:10:35 [NOTICE] switch_ivr.c:1253 switch_ivr_session_transfer() Transfer sofia/internal/1001@72.46.5.252 to enum[10@default] 2009-01-26 18:10:36 [INFO] switch_core_state_machine.c:122 switch_core_standard_on_routing() No Route, Aborting 2009-01-26 18:10:36 [NOTICE] switch_core_state_machine.c:123 switch_core_standard_on_routing() Hangup sofia/internal/1001@72.46.5.252 [CS_ROUTING] [NO_ROUTE_DESTINATION] 2009-01-26 18:10:36 [NOTICE] switch_core_session.c:960 switch_core_session_thread() Session 25 (sofia/internal/1001@72.46.5.252) Ended 2009-01-26 18:10:36 [NOTICE] switch_core_session.c:962 switch_core_session_thread() Close Channel sofia/internal/1001@72.46.5.252 [CS_HANGUP]
Any suggestions would be appreciated, thanks!
Jim
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Oh, there is a "digit map" in there. All fixed, thanks very much! --On Monday, January 26, 2009 3:23 PM -0800 Michael Collins <msc@freeswitch.org> wrote:
Sounds like the Polycoms are expecting only two digits when you start with a 1. Have these phones been used before? Perhaps you could reset one of them to the factory default and start from scratch and see what happens. -MC
On Mon, Jan 26, 2009 at 3:16 PM, Jim Archer <jim@archer.net> wrote:
Hi All...
I installed FS trunk a few days ago on a Debian Etch AMD64 machine. I configured two Polycom 501 phones to talk to it. From each phone, I can dial extension 9999 to get the MOH and 5000 to get the sample IVR. But, I can not call one phone from the other. One is extension 1000 and the other is 1001.
I checked and the sample XML files are there in /usr/local/freeswitch/conf/directory/default
It seems that as soon as I dial the second digit, the phone decides it is done waiting for me to dial any more, so it tried to connect me to extension 10. Here is what FS spits on to the console:
2009-01-26 18:10:35 [NOTICE] switch_channel.c:566 switch_channel_set_name() New Channel sofia/internal/1001@72.46.5.252 [898cf87c-ebfe-11dd-a8c8-b7a3de0bf1ff] 2009-01-26 18:10:35 [INFO] mod_dialplan_xml.c:233 dialplan_hunt() Processing FS->10 in context default 2009-01-26 18:10:35 [NOTICE] switch_ivr.c:1253 switch_ivr_session_transfer() Transfer sofia/internal/1001@72.46.5.252 to enum[10@default] 2009-01-26 18:10:36 [INFO] switch_core_state_machine.c:122 switch_core_standard_on_routing() No Route, Aborting 2009-01-26 18:10:36 [NOTICE] switch_core_state_machine.c:123 switch_core_standard_on_routing() Hangup sofia/internal/1001@72.46.5.252 [CS_ROUTING] [NO_ROUTE_DESTINATION] 2009-01-26 18:10:36 [NOTICE] switch_core_session.c:960 switch_core_session_thread() Session 25 (sofia/internal/1001@72.46.5.252) Ended 2009-01-26 18:10:36 [NOTICE] switch_core_session.c:962 switch_core_session_thread() Close Channel sofia/internal/1001@72.46.5.252 [CS_HANGUP]
Any suggestions would be appreciated, thanks!
Jim
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participants (3)
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Brian West
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Jim Archer
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Michael Collins