yes, your understanding is right. --- On Mon, 8/29/11, Brad Mina <brad@tech21.com> wrote: From: Brad Mina <brad@tech21.com> Subject: Re: [Freeswitch-users] How to start IVR script via dialplan by making an outbound call To: "FreeSWITCH Users Help" <freeswitch-users@lists.freeswitch.org> Date: Monday, August 29, 2011, 10:32 AM If I understand this correctly, you want an automated dialing script which will spawn an IVR application upon the callee answering? On Mon, Aug 29, 2011 at 10:24 AM, king2kin <xing2kin@yahoo.com> wrote: Hi folks, It's easy to start to run IVR script by an inbound call on FreeSwitch. However, I don't know to start to run IVR script in the following case: I'd like to run an external client application which will ask FreeSwitch to make an outbound call to a mobile phone number, when the phone rings, someone picks it up and then she/he starts to interact with FreeSwitch normally like an inbount-call initiates to run IVR script. Could anyone please give me some advice? Thanks x.k. FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -----Inline Attachment Follows----- FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org

Thank for your reply. Something seems wrong with 'record' for out dial IVR. I made a simple dialplan and Lua script for testing IVR started by outbound-call instead of inbound call as follows: - xml dialplan extension "8887": { <include> <extension name="Simple IVR Lua Test"> <condition field="destination_number" expression="^(8887)$"> <action application="lua" data="test1.lua"/> </condition> </extension> </include> } - Lua script "test1.lua" { -- test1.lua -- Answer call, play a prompt, record a msg, play back msg, hangup -- Set the path separator pathsep = '/' -- Windows users do this instead: -- pathsep = '\' --Answer the call session:answer() --Create a string with path and filename of a sound file prompt = "ivr" .. pathsep .. "ivr-welcome_to_freeswitch.wav" -- Print a log message freeswitch.consoleLog("INFO","Prompt file is '" .. prompt .. "'\n") --Play the prompt session:streamFile(prompt) -- Record record file session:streamFile("phrase:voicemail_record_message") -- Play a ""bong"" tone prior to recording session:streamFile("tone_stream://v=-7;%(100,0,941.0,1477.0);v=-7;>=2;+=.1;%(1000, 0, 640)") -- record a message filename = session:getVariable('sounds_dir') .. pathsep .. "123.wav" session:recordFile(filename,300,100,10) -- play back the recorded msg session:streamFile(filename) -- Hangup session:hangup() } - Testing results: 1. call FS IVR normally by an inbound call via X-Lite with user/1005 { dial 8887 } then, everything runs as what I expect; it may answer call, play a prompt, record a msg, play back msg, hangup. 2. call FS IVR by an outbound call (FS call a user who picks up the call, then follow IVR to take actions) from the command-line of Freewitch, I type the following command: { originate user/1005 &transfer(8887 xml default) } As soon as the above command is submitted, X-Lite of user/1005 rings, I hit button of X-Lite to answer the call, ok it plays prompt and pong tone, I start to speak until I hit a dtmf button '#', it stops recording, however, nothing is recorded and the file is empty although a sound file "123.wav" (this filename was hardcoded) was indeeded generated on the disk. I don't know why recordFile does NOT work for the case of outbound call IVR, but recordFile does work for inbound call IVR; they share the same dialplan extension and IVR Lua script. What's problem here? I also tried "session:record(...)" and "session:record_session(...)", they all didn't work for outbound call IVR. 3. I also tried your testing command with "bridge", e.g. { originate user/1005 &bridge(user/8887) or originate user/1005 &bridge(user/8887@default) } "bridge" basically doesn't work for my case. I read another post from someone else, which mentioned that sip "record" always failed after 32 seconds. Is it possible that sip "record" has a bug? --- On Mon, 8/29/11, Isaac Jurado <ijurado@econcept.es> wrote:

From: Isaac Jurado <ijurado@econcept.es> Subject: Re: [Freeswitch-users] How to start IVR script via dialplan by making an outbound call To: "FreeSWITCH Users Help" <freeswitch-users@lists.freeswitch.org> Date: Monday, August 29, 2011, 2:31 PM On Mon, Aug 29, 2011 at 7:24 PM, king2kin <xing2kin@yahoo.com> wrote:

...

Hi folks,

It's easy to start to run IVR script by an inbound call on FreeSwitch. However, I don't know to start to run IVR script in the following case:

I'd like to run an external client application which will ask FreeSwitch to make an outbound call to a mobile phone number, when the phone rings, someone picks it up and then she/he starts to interact with FreeSwitch normally like an inbount-call initiates to run IVR script.

Could anyone please give me some advice?

I think that, from the FreeSWITCH console you can do something like:

originate path/to/mobile_num &bridge(path/to/special_extension)

And configure "path/to/special_extension" to execute the "ivr" dialplan application.

Cheers.

-- Isaac Jurado Internet Busines Solutions eConcept

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