Does anyone know of any software paid or free that is similar to the following but for Freeswitch? http://www.getisymphony.com/compare-features/ http://help.fonality.com/HUD/HUD2_vs._HUD3#Features http://www.astassistant.com/ If not what do you think a budget might be for something like this? Josh -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Operator-panel-or-HUD-tp662806... Sent from the freeswitch-users mailing list archive at Nabble.com.
if have used HUD Lite before and its a very handy tool. for me it beats all existing operator panels. cos freeswitch uses sockets it must be possible to make a HUD like tool that interacts directly with freeswitch, or a module can be created for that purpose. On donderdag 28 juli 2011 0:56:20, JFoshee wrote:
Does anyone know of any software paid or free that is similar to the following but for Freeswitch?
http://www.getisymphony.com/compare-features/
http://help.fonality.com/HUD/HUD2_vs._HUD3#Features
If not what do you think a budget might be for something like this?
Josh
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There is a legitimate need for this kind of functionality in FreeSWITCH. I would love to see someone take the bull by the horns and start work on something like this. -MC On Wed, Jul 27, 2011 at 3:56 PM, JFoshee <Joshua.Foshee@logixcom.com> wrote:
Does anyone know of any software paid or free that is similar to the following but for Freeswitch?
http://www.getisymphony.com/compare-features/
http://help.fonality.com/HUD/HUD2_vs._HUD3#Features
If not what do you think a budget might be for something like this?
Josh
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I have done something based on Qt and if there is enough interest on keeping the tool alive, I can see if the sponsor is willing to make it open source. You guys really think there is a big need for that? Regards, João Mesquita On Wed, Jul 27, 2011 at 8:25 PM, Michael Collins <msc@freeswitch.org> wrote:
There is a legitimate need for this kind of functionality in FreeSWITCH. I would love to see someone take the bull by the horns and start work on something like this.
-MC
On Wed, Jul 27, 2011 at 3:56 PM, JFoshee <Joshua.Foshee@logixcom.com>wrote:
Does anyone know of any software paid or free that is similar to the following but for Freeswitch?
http://www.getisymphony.com/compare-features/
http://help.fonality.com/HUD/HUD2_vs._HUD3#Features
If not what do you think a budget might be for something like this?
Josh
-- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Operator-panel-or-HUD-tp662806... Sent from the freeswitch-users mailing list archive at Nabble.com.
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I think the need real, I just don't know how "big" it is. The problem is that these are all closed source. -MC 2011/7/27 João Mesquita <jmesquita@freeswitch.org>
I have done something based on Qt and if there is enough interest on keeping the tool alive, I can see if the sponsor is willing to make it open source. You guys really think there is a big need for that?
Regards, João Mesquita
On Wed, Jul 27, 2011 at 8:25 PM, Michael Collins <msc@freeswitch.org>wrote:
There is a legitimate need for this kind of functionality in FreeSWITCH. I would love to see someone take the bull by the horns and start work on something like this.
-MC
On Wed, Jul 27, 2011 at 3:56 PM, JFoshee <Joshua.Foshee@logixcom.com>wrote:
Does anyone know of any software paid or free that is similar to the following but for Freeswitch?
http://www.getisymphony.com/compare-features/
http://help.fonality.com/HUD/HUD2_vs._HUD3#Features
If not what do you think a budget might be for something like this?
Josh
-- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Operator-panel-or-HUD-tp662806... Sent from the freeswitch-users mailing list archive at Nabble.com.
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I have considered playing around with this before when I was experimenting with mod_event_socket. I was working with java though. I'd be interested in picking up some of this... On Jul 27, 2011, at 6:33 PM, Michael Collins <msc@freeswitch.org> wrote: I think the need real, I just don't know how "big" it is. The problem is that these are all closed source. -MC 2011/7/27 João Mesquita <jmesquita@freeswitch.org>
I have done something based on Qt and if there is enough interest on keeping the tool alive, I can see if the sponsor is willing to make it open source. You guys really think there is a big need for that?
Regards, João Mesquita
On Wed, Jul 27, 2011 at 8:25 PM, Michael Collins <msc@freeswitch.org>wrote:
There is a legitimate need for this kind of functionality in FreeSWITCH. I would love to see someone take the bull by the horns and start work on something like this.
-MC
On Wed, Jul 27, 2011 at 3:56 PM, JFoshee <Joshua.Foshee@logixcom.com>wrote:
Does anyone know of any software paid or free that is similar to the following but for Freeswitch?
http://www.getisymphony.com/compare-features/
http://help.fonality.com/HUD/HUD2_vs._HUD3#Features
If not what do you think a budget might be for something like this?
Josh
-- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Operator-panel-or-HUD-tp662806... Sent from the freeswitch-users mailing list archive at Nabble.com.
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It would really benefit the end user who prefers a visual display of whats important to him/her. Also point and click or drag and drop control of some system features will ease the use and acceptance of freeswitch. The most important thing to operators/agents is great functionality (already done) and ease of use where i think a good HUD/panel system can provide a valuable interface to freeswitch for non tech users. The techs will probably like the possibility of an API to connect other programs to the HUD/panel to exchange data from the phone system for a CRM for example Michel On 28/07/2011 1:30, João Mesquita wrote:
I have done something based on Qt and if there is enough interest on keeping the tool alive, I can see if the sponsor is willing to make it open source. You guys really think there is a big need for that?
Regards, João Mesquita
On Wed, Jul 27, 2011 at 8:25 PM, Michael Collins <msc@freeswitch.org <mailto:msc@freeswitch.org>> wrote:
There is a legitimate need for this kind of functionality in FreeSWITCH. I would love to see someone take the bull by the horns and start work on something like this.
-MC
On Wed, Jul 27, 2011 at 3:56 PM, JFoshee <Joshua.Foshee@logixcom.com <mailto:Joshua.Foshee@logixcom.com>> wrote:
Does anyone know of any software paid or free that is similar to the following but for Freeswitch?
http://www.getisymphony.com/compare-features/
http://help.fonality.com/HUD/HUD2_vs._HUD3#Features
If not what do you think a budget might be for something like this?
Josh
-- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Operator-panel-or-HUD-tp662806... Sent from the freeswitch-users mailing list archive at Nabble.com.
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Doesn't fusionpbx do all or most of those funactionality. Michael Collins <msc@freeswitch.org> wrote:
There is a legitimate need for this kind of functionality in FreeSWITCH. I would love to see someone take the bull by the horns and start work on something like this.
-MC
On Wed, Jul 27, 2011 at 3:56 PM, JFoshee <Joshua.Foshee@logixcom.com> wrote:
Does anyone know of any software paid or free that is similar to the following but for Freeswitch?
http://www.getisymphony.com/compare-features/
http://help.fonality.com/HUD/HUD2_vs._HUD3#Features
If not what do you think a budget might be for something like this?
Josh
-- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Operator-panel-or-HUD-tp662806... Sent from the freeswitch-users mailing list archive at Nabble.com.
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@ccs.covici.com
Blue.box has some of this functionality: Switchboard gives you a snapshot status of each extension and is near real time. It also does call control, as does the callcontrol module. There is a callcenter supervisor module that will show queue status and refreshes every 30 seconds. It will be near real time soon. There is a visual voice mail module, but it seems to have some features that need to be addressed. I understand that significant improvements to the subscriber interface are soon to come. The permission system is not as granular as these seem to be. I don't know of anything that has Outlook integration at this point. On Wednesday 27 July 2011 18:56:20 JFoshee wrote:
Does anyone know of any software paid or free that is similar to the following but for Freeswitch?
http://www.getisymphony.com/compare-features/
http://help.fonality.com/HUD/HUD2_vs._HUD3#Features
If not what do you think a budget might be for something like this?
Josh
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Yes we use blue.box today. I like it as it is a great interface. Where are some of these modules that you are talking about? They are not on the most current git that I have? Also what the client is really looking for is something for end user like small client app that can use. I don't mind going open source or private. The budget would be around 8-9K. Josh -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Operator-panel-or-HUD-tp662806... Sent from the freeswitch-users mailing list archive at Nabble.com.
The first round of switchboard made it into the git repo before Whistle pushed everything to the back burner, so it should be there. My github repo has a whole bunch of patches, additional functionality that I am currently using in production at customer sites that has not been pulled into the official tree, but I have been told for the last 6 months will be done any day. Unfortunately, testing on my Callcenter modules has been limited, so there may be bugs. And the UI currently refreshes every 30 seconds, so it is not real time. That will change as soon as I know where 2600 is going with it so I know what to do. pyite or janderson on #2600-dev can answer the question on the new client view. Someone guessed two weeks about three or four weeks ago based on the imminent release of the Whistle version, which has not been released yet. On Wednesday 27 July 2011 22:08:28 JFoshee wrote:
Yes we use blue.box today. I like it as it is a great interface. Where are some of these modules that you are talking about? They are not on the most current git that I have? Also what the client is really looking for is something for end user like small client app that can use. I don't mind going open source or private. The budget would be around 8-9K.
Josh
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One more thing: I would be happy to intertain a development project, as would 2600 I am sure. Both of us will do either open source (preferable) or private development, and that budget would be able to get you a fair distance down the road... On Wednesday 27 July 2011 22:08:28 JFoshee wrote:
Yes we use blue.box today. I like it as it is a great interface. Where are some of these modules that you are talking about? They are not on the most current git that I have? Also what the client is really looking for is something for end user like small client app that can use. I don't mind going open source or private. The budget would be around 8-9K.
Josh
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participants (7)
-
Chris Cureau
-
covici＠ccs.covici.com
-
JFoshee
-
João Mesquita
-
Michael Collins
-
Michel Daggelinckx
-
Rob Hutton