Anybody know the settings on the SPA5xx to make SCA work? I've tried all sorts of combinations of shared/private on the ext and phone and set the Server type to Broadsoft, etc and it just never seems to work. Do I need the BLF info? Do I set shared/private on the phone, or ext, or both? Do I need to enable SCA Line ID Mapping? Or SCA Barge-In Enable? Or both? Peder
Enable line. Set to share. On phone tab.. mark it shared and select the line. Attendant console set broadsoft. save. reboot try /b On Jan 12, 2010, at 2:11 PM, Peder wrote:
Anybody know the settings on the SPA5xx to make SCA work? I've tried all sorts of combinations of shared/private on the ext and phone and set the Server type to Broadsoft, etc and it just never seems to work. Do I need the BLF info? Do I set shared/private on the phone, or ext, or both? Do I need to enable SCA Line ID Mapping? Or SCA Barge-In Enable? Or both?
Peder
We can answer and put it on hold and pickup from the other phone, but we can't barge in. Should that work? It doesn't seem to. Also, private hold doesn't seem to work. Whether I use private hold or regular hold, the other phone can pickup the line. -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, January 12, 2010 2:19 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Cisco SPA5xx SCA Enable line. Set to share. On phone tab.. mark it shared and select the line. Attendant console set broadsoft. save. reboot try /b On Jan 12, 2010, at 2:11 PM, Peder wrote:
Anybody know the settings on the SPA5xx to make SCA work? I've tried all sorts of combinations of shared/private on the ext and phone and set the Server type to Broadsoft, etc and it just never seems to work. Do I need the BLF info? Do I set shared/private on the phone, or ext, or both? Do I need to enable SCA Line ID Mapping? Or SCA Barge-In Enable? Or both?
Peder
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Those phones do not support barge in, If they do I couldn't find it. As for private hold how did you mark it private hold? /b On Jan 12, 2010, at 2:32 PM, Peder wrote:
We can answer and put it on hold and pickup from the other phone, but we can't barge in. Should that work? It doesn't seem to. Also, private hold doesn't seem to work. Whether I use private hold or regular hold, the other phone can pickup the line.
Barge: Under Phone there is an "SCA Barge-In Enable:" line that defaults to no. I set it to yes, but when I hit it, I got "unauthorized". Private Hold: The soft keys say "PrvHld" when you are on a call. It functioned the same as the regular hold button. From reading the Polycom SCA docs, it says that private hold should block anybody else from grabbing it. -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, January 12, 2010 2:41 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Cisco SPA5xx SCA Those phones do not support barge in, If they do I couldn't find it. As for private hold how did you mark it private hold? /b On Jan 12, 2010, at 2:32 PM, Peder wrote:
We can answer and put it on hold and pickup from the other phone, but we can't barge in. Should that work? It doesn't seem to. Also, private hold doesn't seem to work. Whether I use private hold or regular hold, the other phone can pickup the line.
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Can you post me a sip trace of this.. I only have a 501G without a display. So I can't see this. /b On Jan 12, 2010, at 2:50 PM, Peder wrote:
Barge: Under Phone there is an "SCA Barge-In Enable:" line that defaults to no. I set it to yes, but when I hit it, I got "unauthorized".
Private Hold: The soft keys say "PrvHld" when you are on a call. It functioned the same as the regular hold button. From reading the Polycom SCA docs, it says that private hold should block anybody else from grabbing it.
Will do. Interesting note. The Linksys SPA922 sort of supports SCA. You can do the shared line reg and it looks ok. The Linksys can answer and then put on hold and the other phone can pick it up. The only issue is that the Linksys can't pickup a call that the other phone puts on hold. -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, January 12, 2010 2:56 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Cisco SPA5xx SCA Can you post me a sip trace of this.. I only have a 501G without a display. So I can't see this. /b On Jan 12, 2010, at 2:50 PM, Peder wrote:
Barge: Under Phone there is an "SCA Barge-In Enable:" line that defaults to no. I set it to yes, but when I hit it, I got "unauthorized".
Private Hold: The soft keys say "PrvHld" when you are on a call. It functioned the same as the regular hold button. From reading the Polycom SCA docs, it says that private hold should block anybody else from grabbing it.
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Yah I never said it would work with those :P /b On Jan 12, 2010, at 3:16 PM, Peder wrote:
Will do. Interesting note. The Linksys SPA922 sort of supports SCA. You can do the shared line reg and it looks ok. The Linksys can answer and then put on hold and the other phone can pick it up. The only issue is that the Linksys can't pickup a call that the other phone puts on hold.
Peder, Thanks for trying all this out in the real world. When you get it working please let me know so that we can get proper documentation for these devices in the wiki. I'd like to see the documentation for specific devices written by people who are physically using them. Thanks! -MC On Tue, Jan 12, 2010 at 1:16 PM, Peder <peder@networkoblivion.com> wrote:
Will do. Interesting note. The Linksys SPA922 sort of supports SCA. You can do the shared line reg and it looks ok. The Linksys can answer and then put on hold and the other phone can pick it up. The only issue is that the Linksys can't pickup a call that the other phone puts on hold.
-----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, January 12, 2010 2:56 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Cisco SPA5xx SCA
Can you post me a sip trace of this.. I only have a 501G without a display. So I can't see this.
/b
On Jan 12, 2010, at 2:50 PM, Peder wrote:
Barge: Under Phone there is an "SCA Barge-In Enable:" line that defaults to no. I set it to yes, but when I hit it, I got "unauthorized".
Private Hold: The soft keys say "PrvHld" when you are on a call. It functioned the same as the regular hold button. From reading the Polycom SCA docs, it says that private hold should block anybody else from grabbing it.
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an isolated trace of that pickup not working with debug log and debug_sla=10 set in sofia.conf.xml under settings would be nice. On Tue, Jan 12, 2010 at 3:16 PM, Peder <peder@networkoblivion.com> wrote:
Will do. Interesting note. The Linksys SPA922 sort of supports SCA. You can do the shared line reg and it looks ok. The Linksys can answer and then put on hold and the other phone can pick it up. The only issue is that the Linksys can't pickup a call that the other phone puts on hold.
-----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, January 12, 2010 2:56 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Cisco SPA5xx SCA
Can you post me a sip trace of this.. I only have a 501G without a display. So I can't see this.
/b
On Jan 12, 2010, at 2:50 PM, Peder wrote:
Barge: Under Phone there is an "SCA Barge-In Enable:" line that defaults to no. I set it to yes, but when I hit it, I got "unauthorized".
Private Hold: The soft keys say "PrvHld" when you are on a call. It functioned the same as the regular hold button. From reading the Polycom SCA docs, it says that private hold should block anybody else from grabbing it.
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-- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com <MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org <sip%3A888@conference.freeswitch.org> iax:guest@conference.freeswitch.org/888 googletalk:conf+888@conference.freeswitch.org<googletalk%3Aconf%2B888@conference.freeswitch.org> pstn:+19193869900
Maybe you want to let us on your box to work on it or buy us your phones to have in our lab. Our phones did not support those options. On Tue, Jan 12, 2010 at 2:32 PM, Peder <peder@networkoblivion.com> wrote:
We can answer and put it on hold and pickup from the other phone, but we can't barge in. Should that work? It doesn't seem to. Also, private hold doesn't seem to work. Whether I use private hold or regular hold, the other phone can pickup the line.
-----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, January 12, 2010 2:19 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Cisco SPA5xx SCA
Enable line. Set to share.
On phone tab.. mark it shared and select the line.
Attendant console set broadsoft.
save.
reboot try
/b
On Jan 12, 2010, at 2:11 PM, Peder wrote:
Anybody know the settings on the SPA5xx to make SCA work? I've tried all sorts of combinations of shared/private on the ext and phone and set the Server type to Broadsoft, etc and it just never seems to work. Do I need the BLF info? Do I set shared/private on the phone, or ext, or both? Do I need to enable SCA Line ID Mapping? Or SCA Barge-In Enable? Or both?
Peder
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-- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com <MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org <sip%3A888@conference.freeswitch.org> iax:guest@conference.freeswitch.org/888 googletalk:conf+888@conference.freeswitch.org<googletalk%3Aconf%2B888@conference.freeswitch.org> pstn:+19193869900
participants (4)
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Anthony Minessale
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Brian West
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Michael Collins
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Peder