I'm making a call internally from a soft phone to an extension that is suppose to bridge the call internally to another application on the same computer. The applications logs indicate that a connection was made but sound is not being passed back from the application through freeswitch to the softphone. There maybe an issue with rtp timing and associated ports but I'm very new at diagnosing this and fixing the problem. I've attached both a copy of the FS log and an associated pcap file. It's all on Windows XP. Could someone please take a look. Thanks.
If its all local you can also just use: http://wiki.freeswitch.org/wiki/Bypass_Media If your still trying to figure it out it could be any number of things, but most relating to misconfigured endpoints or freeswitch, take a look at the sip trace and make sure everything is using the right ip addresses instead of using internal when they should be external or the other way around. Mike On Dec 16, 2008, at 5:02 AM, mszlazak@aol.com wrote:
I'm making a call internally from a soft phone to an extension that is suppose to bridge the call internally to another application on the same computer. The applications logs indicate that a connection was made but sound is not being passed back from the application through freeswitch to the softphone. There maybe an issue with rtp timing and associated ports but I'm very new at diagnosing this and fixing the problem.
I've attached both a copy of the FS log and an associated pcap file.
It's all on Windows XP.
Could someone please take a look.
Thanks.
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Hi Mike, That does get the audio go between the softphone and the application (Voxeo's Prophecy ASR) "around" FreeSwitch but I would like the audio going "through" FreeSwitch. I plan to do something to it before passing it on. Support from Voxeo had this to say about the "bypass media" setting and if you could add some more insight that would be much appreciated. Since this is all on one Windows XP machine they can't get the info from the pcap file and are requesting I set up freeswitch on another machine which I will do. I thought you may have some more input. Mark, This is great news, it certainly confirms our suspicions that freeswitch was not forwarding media to Prophecy, or if so, it was doing it on a different port then we specified to be listening on. To address the lingering question in this thread, I don't believe we have a firm enough grasp on your deployment calls to understand whether free-switch need the RTP stream or not. If FreeSwitch is intended in your deployment to act as a front end for call routing to terminate calls to Prophecy then there is no need for it to listen to media. Of course, it will hold the SIP communication tether so that it remains aware of disconnect events, would be my assumption, I am sure freeswitch can verify this behavior. In order for us to understand why this config change is required will need a wireshark trace, and with your stacked approach to have both Prophecy and freeswitch on the same box makes this impossible. For troubleshooting, if you moved freeswitch to another server temporarily, this may offer some insight into this problem, with wireshark at our disposal. Hope this helps! -----Original Message----- From: Michael Jerris <mike@jerris.com> To: freeswitch-users@lists.freeswitch.org Sent: Tue, 16 Dec 2008 5:24 am Subject: Re: [Freeswitch-users] Help with routing sound locally through FS If its all local you can also just use: http://wiki.freeswitch.org/wiki/Bypass_Media If your still trying to figure it out it could be any number of things, but most relating to misconfigured endpoints or freeswitch, take a look at the sip trace and make sure everything is using the right ip addresses instead of using internal when they should be external or the other way around. Mike On Dec 16, 2008, at 5:02 AM, mszlazak@aol.com wrote: I'm making a call internally from a soft phone to an extension that is suppose to bridge the call internally to another application on the same computer. The applications logs indicate that a connection was made but sound is not being passed back from the application through freeswitch to the softphone. There maybe an issue with rtp timing and associated ports but I'm very new at diagnosing this and fixing the problem. I've attached both a copy of the FS log and an associated pcap file. It's all on Windows XP. Could someone please take a look. Thanks. Listen to 350+ music, sports, & news radio stations – including songs for the holidays – FREE while you browse. Start Listening Now! <free.zip>_______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org = _______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
I think the best way to confirm all this is to load a full pcap in wireshark and have it pull the wav file of the individual audio streams to see what is going on. Mike On Dec 17, 2008, at 3:06 AM, mszlazak@aol.com wrote:
Hi Mike,
That does get the audio go between the softphone and the application (Voxeo's Prophecy ASR) "around" FreeSwitch but I would like the audio going "through" FreeSwitch. I plan to do something to it before passing it on.
Support from Voxeo had this to say about the "bypass media" setting and if you could add some more insight that would be much appreciated. Since this is all on one Windows XP machine they can't get the info from the pcap file and are requesting I set up freeswitch on another machine which I will do. I thought you may have some more input.
Hi Mike, A brief talk with one of the Prophecy support people makes him think it maybe more a FreeSwitch issue but he wasn't that's been following my problem. I've attached a pcap and FS log file from a past session. Also, there is a file with netstat's output. The impression is that FS is not forwarding the audio to Prophecy correctly so Prophecy is timing out in different parts of it's dialogue before the hang up. On the other hand, there is no problem when using "bypass media" but of course I can't use this if the media is being processed by FS before it's past on to. Could please take a look. Thanks. Mark. -----Original Message----- From: Michael Jerris <mike@jerris.com> To: freeswitch-users@lists.freeswitch.org Sent: Wed, 17 Dec 2008 9:12 am Subject: Re: [Freeswitch-users] Help with routing sound locally through FS I think the best way to confirm all this is to load a full pcap in wireshark and have it pull the wav file of the individual audio streams to see what is going on. Mike On Dec 17, 2008, at 3:06 AM, mszlazak@aol.com wrote: Hi Mike, That does get the audio go between the softphone and the application (Voxeo's Prophecy ASR) "around" FreeSwitch but I would like the audio going "through" FreeSwitch. I plan to do something to it before passing it on. Support from Voxeo had this to say about the "bypass media" setting and if you could add some more insight that would be much appreciated. Since this is all on one Windows XP machine they can't get the info from the pcap file and are requesting I set up freeswitch on another machine which I will do. I thought you may have some more input. = _______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (2)
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Michael Jerris
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mszlazak＠aol.com