Multilingual IVR in English and Thai
Hi, Hope to find you well! Does Freeswitch support Multilingual IVR for example English and Thai at the same time. The customer should be given the option to chose either English or Thai. If yes, can you please specify how can it be configured? Thanks in advance
On Fri, Jun 8, 2012 at 1:32 AM, Abid Saleem <abid_freeswitch@live.com> wrote:
Does Freeswitch support Multilingual IVR for example English and Thai at the same time. The customer should be given the option to chose either English or Thai. If yes, can you please specify how can it be configured?
FreeSWITCH supports IVRs and Speech Phrase Management. It's your job to put them together :) http://wiki.freeswitch.org/wiki/Speech_Phrase_Management#Features (Multilingual Support) http://wiki.freeswitch.org/wiki/IVR_Menu#Options (see the part where you specify "phrase:my_phrase") Good luck and happy hacking! Gabe P.S. I hope this is an app that let's me order yummy Thai food :)
participants (2)
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Abid Saleem
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Gabriel Gunderson