Using transfer_after_bridge To Handle Post Agent Visit Services
Hi FreeSWITCH, I'm using the transfer_after_bridge variable to capture calls which have been serviced by my agents (via a single FIFO) to do post services (such as say goodbye) successfully. <action application="set" data="transfer_after_bridge=post_agent_visit:XML:public"/> Mean while I've enabled transfer feature ( extension dx ) on my agents legs to be enable to transfer their callers to desire extensions. Here is my problem. When agent transfer his caller to an extension as I expected, caller routes to the specified extension ( post_agent_visit ) but I don't know how I could retrieve that extension which agent want to transfer to. BEST -- afshin
check ${DNIS} On Fri, Jul 2, 2010 at 11:17 AM, afshin afzali <a.afzali2003@gmail.com>wrote:
Hi FreeSWITCH,
I'm using the transfer_after_bridge variable to capture calls which have been serviced by my agents (via a single FIFO) to do post services (such as say goodbye) successfully.
<action application="set" data="transfer_after_bridge=post_agent_visit:XML:public"/>
Mean while I've enabled transfer feature ( extension dx ) on my agents legs to be enable to transfer their callers to desire extensions. Here is my problem. When agent transfer his caller to an extension as I expected, caller routes to the specified extension ( post_agent_visit ) but I don't know how I could retrieve that extension which agent want to transfer to.
BEST -- afshin
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com <MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org <sip%3A888@conference.freeswitch.org> googletalk:conf+888@conference.freeswitch.org<googletalk%3Aconf%2B888@conference.freeswitch.org> pstn:+19193869900
Hi Anthony, Unfortunately my log shows the DNIS is undefined / empty. BEST -- afshin my console log : http://pastebin.freeswitch.org/13345 my public dialplan : http://pastebin.freeswitch.org/13346 On 7/2/10, Anthony Minessale <anthony.minessale@gmail.com> wrote:
check ${DNIS}
On Fri, Jul 2, 2010 at 11:17 AM, afshin afzali <a.afzali2003@gmail.com>wrote:
Hi FreeSWITCH,
I'm using the transfer_after_bridge variable to capture calls which have been serviced by my agents (via a single FIFO) to do post services (such as say goodbye) successfully.
<action application="set" data="transfer_after_bridge=post_agent_visit:XML:public"/>
Mean while I've enabled transfer feature ( extension dx ) on my agents legs to be enable to transfer their callers to desire extensions. Here is my problem. When agent transfer his caller to an extension as I expected, caller routes to the specified extension ( post_agent_visit ) but I don't know how I could retrieve that extension which agent want to transfer to.
BEST -- afshin
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm MSN:anthony_minessale@hotmail.com <MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch
FreeSWITCH Developer Conference sip:888@conference.freeswitch.org <sip%3A888@conference.freeswitch.org> googletalk:conf+888@conference.freeswitch.org<googletalk%3Aconf%2B888@conference.freeswitch.org> pstn:+19193869900
What about ${rdnis} ? -MC Sent from my iPhone On Jul 3, 2010, at 1:59 AM, afshin afzali <a.afzali2003@gmail.com> wrote:
Hi Anthony,
Unfortunately my log shows the DNIS is undefined / empty.
BEST -- afshin
my console log : http://pastebin.freeswitch.org/13345
my public dialplan : http://pastebin.freeswitch.org/13346
On 7/2/10, Anthony Minessale <anthony.minessale@gmail.com> wrote:
check ${DNIS}
On Fri, Jul 2, 2010 at 11:17 AM, afshin afzali <a.afzali2003@gmail.com>wrote:
Hi FreeSWITCH,
I'm using the transfer_after_bridge variable to capture calls which have been serviced by my agents (via a single FIFO) to do post services (such as say goodbye) successfully.
<action application="set" data="transfer_after_bridge=post_agent_visit:XML:public"/>
Mean while I've enabled transfer feature ( extension dx ) on my agents legs to be enable to transfer their callers to desire extensions. Here is my problem. When agent transfer his caller to an extension as I expected, caller routes to the specified extension ( post_agent_visit ) but I don't know how I could retrieve that extension which agent want to transfer to.
BEST -- afshin
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch- users http://www.freeswitch.org
-- Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm MSN:anthony_minessale@hotmail.com <MSN %3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<PAYPAL %3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch
FreeSWITCH Developer Conference sip:888@conference.freeswitch.org <sip %3A888@conference.freeswitch.org> googletalk:conf+888@conference.freeswitch.org<googletalk%3Aconf %2B888@conference.freeswitch.org> pstn:+19193869900
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch- users http://www.freeswitch.org
I'll check, BEST -- afshin On Sat, Jul 3, 2010 at 10:02 PM, Michael S Collins <msc@freeswitch.org>wrote:
What about ${rdnis} ? -MC
Sent from my iPhone
On Jul 3, 2010, at 1:59 AM, afshin afzali <a.afzali2003@gmail.com> wrote:
Hi Anthony,
Unfortunately my log shows the DNIS is undefined / empty.
BEST -- afshin
my console log : http://pastebin.freeswitch.org/13345
my public dialplan : http://pastebin.freeswitch.org/13346
On 7/2/10, Anthony Minessale <anthony.minessale@gmail.com> wrote:
check ${DNIS}
On Fri, Jul 2, 2010 at 11:17 AM, afshin afzali <a.afzali2003@gmail.com>wrote:
Hi FreeSWITCH,
I'm using the transfer_after_bridge variable to capture calls which have been serviced by my agents (via a single FIFO) to do post services (such as say goodbye) successfully.
<action application="set" data="transfer_after_bridge=post_agent_visit:XML:public"/>
Mean while I've enabled transfer feature ( extension dx ) on my agents legs to be enable to transfer their callers to desire extensions. Here is my problem. When agent transfer his caller to an extension as I expected, caller routes to the specified extension ( post_agent_visit ) but I don't know how I could retrieve that extension which agent want to transfer to.
BEST -- afshin
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch- users http://www.freeswitch.org
-- Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm MSN:anthony_minessale@hotmail.com <MSN%3Aanthony_minessale@hotmail.com><MSN %3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<PAYPAL%3Aanthony.minessale@gmail.com> <PAYPAL %3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch
FreeSWITCH Developer Conference sip:888@conference.freeswitch.org <sip%3A888@conference.freeswitch.org><sip %3A888@conference.freeswitch.org> googletalk:conf+888@conference.freeswitch.org<googletalk%3Aconf%2B888@conference.freeswitch.org> <googletalk%3Aconf %2B888@conference.freeswitch.org> pstn:+19193869900
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch- users http://www.freeswitch.org
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It's there :) Thank you Michael, Thank you Anthony. appreciate, -- afshin On 7/3/10, afshin afzali <a.afzali2003@gmail.com> wrote:
I'll check,
BEST -- afshin
On Sat, Jul 3, 2010 at 10:02 PM, Michael S Collins <msc@freeswitch.org>wrote:
What about ${rdnis} ? -MC
Sent from my iPhone
On Jul 3, 2010, at 1:59 AM, afshin afzali <a.afzali2003@gmail.com> wrote:
Hi Anthony,
Unfortunately my log shows the DNIS is undefined / empty.
BEST -- afshin
my console log : http://pastebin.freeswitch.org/13345
my public dialplan : http://pastebin.freeswitch.org/13346
On 7/2/10, Anthony Minessale <anthony.minessale@gmail.com> wrote:
check ${DNIS}
On Fri, Jul 2, 2010 at 11:17 AM, afshin afzali <a.afzali2003@gmail.com>wrote:
Hi FreeSWITCH,
I'm using the transfer_after_bridge variable to capture calls which have been serviced by my agents (via a single FIFO) to do post services (such as say goodbye) successfully.
<action application="set" data="transfer_after_bridge=post_agent_visit:XML:public"/>
Mean while I've enabled transfer feature ( extension dx ) on my agents legs to be enable to transfer their callers to desire extensions. Here is my problem. When agent transfer his caller to an extension as I expected, caller routes to the specified extension ( post_agent_visit ) but I don't know how I could retrieve that extension which agent want to transfer to.
BEST -- afshin
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch- users http://www.freeswitch.org
-- Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm MSN:anthony_minessale@hotmail.com <MSN%3Aanthony_minessale@hotmail.com><MSN %3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<PAYPAL%3Aanthony.minessale@gmail.com> <PAYPAL %3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch
FreeSWITCH Developer Conference sip:888@conference.freeswitch.org <sip%3A888@conference.freeswitch.org><sip %3A888@conference.freeswitch.org> googletalk:conf+888@conference.freeswitch.org<googletalk%3Aconf%2B888@conference.freeswitch.org> <googletalk%3Aconf %2B888@conference.freeswitch.org> pstn:+19193869900
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participants (3)
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afshin afzali
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Anthony Minessale
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Michael S Collins