Original Caller ID/number after attended transfer
Hi all, is there a possibility to display the original caller ID & number after doing a attended transfer. External call to phone A -> calls phone B (I see caller ID & number of phone A) -> doing an attended transfer of external call to phone B (still caller ID & number of phone A). Thanks in advance and best regards, Stefan Stefan Weigel System Specialist AITP Allianz Automotive Services GmbH Einsteinring 28 85609 Aschheim Germany Tel.: +49 89 2000 48 975 Fax: +49 89 2000 48 566 eMail: Stefan.Weigel@allianz-warranty.com<mailto:Stefan.Weigel@allianz-warranty.com> http://www.allianz-warranty.com Geschäftsführung: Andreas Rösing, Horst Ziegler Amtsgericht München, HRB 175682 Für Umsatzsteuerzwecke: Ust-ID-Nr.: DE 262 617 720
if you get phones that support display updates (polycom, snom, cisco and a few others) yes. It already works. What phones do you have? On Thu, Aug 18, 2011 at 7:36 AM, Weigel, Stefan < Stefan.Weigel@allianz-warranty.com> wrote:
Hi all,****
** **
is there a possibility to display the original caller ID & number after doing a attended transfer. External call to phone A -> calls phone B (I see caller ID & number of phone A) -> doing an attended transfer of external call to phone B (still caller ID & number of phone A).****
** **
** **
Thanks in advance and best regards,****
** **
Stefan****
** **
** **
*Stefan Weigel* System Specialist AITP****
**
*Allianz Automotive Services GmbH*****
Einsteinring 28 85609 Aschheim Germany****
Tel.: +49 89 2000 48 975 Fax: +49 89 2000 48 566 eMail: Stefan.Weigel@allianz-warranty.com ****
http://www.allianz-warranty.com Geschäftsführung: Andreas Rösing, Horst Ziegler Amtsgericht München, HRB 175682 Für Umsatzsteuerzwecke: Ust-ID-Nr.: DE 262 617 720****
** **
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org googletalk:conf+888@conference.freeswitch.org pstn:+19193869900
Hi Anthony, list, we're working with Polycom Soundpoint 560 phones. But meanwhile I could solve this problem. A 'global_getvar' showed me that 'ignore_display_updates' was 'true'. After setting it to 'false' I now get the original caller ID displayed when doing a transfer. One point is left that I'm currently working on: on incoming calls I add a leading 0 to the original number. I need to do this because if a internal member wants to call outside he/she needs to dial with leading 0. [..] <action application="export" data="caller_id_number=0$1"/> <action application="export" data="effective_caller_id_number=0$1"/> <action application="set" data="ignore_display_updates=true"/> [..] The initial incoming call is working, the number has a leading zero. Doing an attended transfer to a phone I now have the original number (without leading 0). With a blind transfer it's working. Any suggestions ? Thanks in advance and best regards Stefan Von: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] Im Auftrag von Anthony Minessale Gesendet: Donnerstag, 18. August 2011 18:45 An: FreeSWITCH Users Help Betreff: Re: [Freeswitch-users] Original Caller ID/number after attended transfer if you get phones that support display updates (polycom, snom, cisco and a few others) yes. It already works. What phones do you have? On Thu, Aug 18, 2011 at 7:36 AM, Weigel, Stefan <Stefan.Weigel@allianz-warranty.com<mailto:Stefan.Weigel@allianz-warranty.com>> wrote: Hi all, is there a possibility to display the original caller ID & number after doing a attended transfer. External call to phone A -> calls phone B (I see caller ID & number of phone A) -> doing an attended transfer of external call to phone B (still caller ID & number of phone A). Thanks in advance and best regards, Stefan Stefan Weigel System Specialist AITP Allianz Automotive Services GmbH Einsteinring 28 85609 Aschheim Germany Tel.: +49 89 2000 48 975<tel:%2B49%2089%202000%2048%20975> Fax: +49 89 2000 48 566<tel:%2B49%2089%202000%2048%20566> eMail: Stefan.Weigel@allianz-warranty.com<mailto:Stefan.Weigel@allianz-warranty.com> http://www.allianz-warranty.com Geschäftsführung: Andreas Rösing, Horst Ziegler Amtsgericht München, HRB 175682 Für Umsatzsteuerzwecke: Ust-ID-Nr.: DE 262 617 720 FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com<mailto:MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<mailto:PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net<http://irc.freenode.net> #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org<mailto:sip%3A888@conference.freeswitch.org> googletalk:conf+888@conference.freeswitch.org<mailto:googletalk%3Aconf%2B888@conference.freeswitch.org> pstn:+19193869900
use set_profile_var on the inbound leg to set caller_id_name to the new value. On Fri, Aug 19, 2011 at 2:56 AM, Weigel, Stefan < Stefan.Weigel@allianz-warranty.com> wrote:
Hi Anthony, list,****
** **
we’re working with Polycom Soundpoint 560 phones. But meanwhile I could solve this problem.****
A ‘global_getvar’ showed me that ‘ignore_display_updates’ was ‘true’. After setting it to ‘false’ I now get the original caller ID displayed when doing a transfer.****
** **
One point is left that I’m currently working on:****
** **
on incoming calls I add a leading 0 to the original number. I need to do this because if a internal member wants to call outside he/she needs to dial with leading 0.****
** **
[..]****
** **
<action application="export" data="caller_id_number=0$1"/>****
<action application="export" data="effective_caller_id_number=0$1"/>****
<action application="set" data="ignore_display_updates=true"/>****
** **
[..]****
** **
The initial incoming call is working, the number has a leading zero. Doing an attended transfer to a phone I now have the original number (without leading 0). With a blind transfer it’s working.****
** **
Any suggestions ?****
** **
** **
** **
Thanks in advance and best regards****
** **
Stefan****
** **
** **
*Von:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *Im Auftrag von *Anthony Minessale *Gesendet:* Donnerstag, 18. August 2011 18:45 *An:* FreeSWITCH Users Help *Betreff:* Re: [Freeswitch-users] Original Caller ID/number after attended transfer****
** **
if you get phones that support display updates (polycom, snom, cisco and a few others) yes. It already works.****
What phones do you have?****
** **
On Thu, Aug 18, 2011 at 7:36 AM, Weigel, Stefan < Stefan.Weigel@allianz-warranty.com> wrote:****
Hi all,****
****
is there a possibility to display the original caller ID & number after doing a attended transfer. External call to phone A -> calls phone B (I see caller ID & number of phone A) -> doing an attended transfer of external call to phone B (still caller ID & number of phone A).****
****
****
Thanks in advance and best regards,****
****
Stefan****
****
****
*Stefan Weigel* System Specialist AITP****
****
*Allianz Automotive Services GmbH*****
Einsteinring 28 85609 Aschheim Germany****
Tel.: +49 89 2000 48 975 Fax: +49 89 2000 48 566 eMail: Stefan.Weigel@allianz-warranty.com ****
http://www.allianz-warranty.com Geschäftsführung: Andreas Rösing, Horst Ziegler Amtsgericht München, HRB 175682 Für Umsatzsteuerzwecke: Ust-ID-Nr.: DE 262 617 720****
****
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org****
****
** **
-- Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm MSN:anthony_minessale@hotmail.com GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com IRC: irc.freenode.net #freeswitch
FreeSWITCH Developer Conference sip:888@conference.freeswitch.org googletalk:conf+888@conference.freeswitch.org pstn:+19193869900****
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org googletalk:conf+888@conference.freeswitch.org pstn:+19193869900
Hi Anthony, list, thanks for the tip, it's now working! Thanks and best regards Stefan Von: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] Im Auftrag von Anthony Minessale Gesendet: Freitag, 19. August 2011 17:03 An: FreeSWITCH Users Help Betreff: Re: [Freeswitch-users] Original Caller ID/number after attended transfer use set_profile_var on the inbound leg to set caller_id_name to the new value. On Fri, Aug 19, 2011 at 2:56 AM, Weigel, Stefan <Stefan.Weigel@allianz-warranty.com<mailto:Stefan.Weigel@allianz-warranty.com>> wrote: Hi Anthony, list, we're working with Polycom Soundpoint 560 phones. But meanwhile I could solve this problem. A 'global_getvar' showed me that 'ignore_display_updates' was 'true'. After setting it to 'false' I now get the original caller ID displayed when doing a transfer. One point is left that I'm currently working on: on incoming calls I add a leading 0 to the original number. I need to do this because if a internal member wants to call outside he/she needs to dial with leading 0. [..] <action application="export" data="caller_id_number=0$1"/> <action application="export" data="effective_caller_id_number=0$1"/> <action application="set" data="ignore_display_updates=true"/> [..] The initial incoming call is working, the number has a leading zero. Doing an attended transfer to a phone I now have the original number (without leading 0). With a blind transfer it's working. Any suggestions ? Thanks in advance and best regards Stefan Von: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.f<mailto:freeswitch-users-bounces@lists.f>reeswitch.org<http://reeswitch.org>] Im Auftrag von Anthony Minessale Gesendet: Donnerstag, 18. August 2011 18:45 An: FreeSWITCH Users Help Betreff: Re: [Freeswitch-users] Original Caller ID/number after attended transfer if you get phones that support display updates (polycom, snom, cisco and a few others) yes. It already works. What phones do you have? On Thu, Aug 18, 2011 at 7:36 AM, Weigel, Stefan <Stefan.Weigel@allianz-warranty.com<mailto:Stefan.Weigel@allianz-warranty.com>> wrote: Hi all, is there a possibility to display the original caller ID & number after doing a attended transfer. External call to phone A -> calls phone B (I see caller ID & number of phone A) -> doing an attended transfer of external call to phone B (still caller ID & number of phone A). Thanks in advance and best regards, Stefan Stefan Weigel System Specialist AITP Allianz Automotive Services GmbH Einsteinring 28 85609 Aschheim Germany Tel.: +49 89 2000 48 975<tel:%2B49%2089%202000%2048%20975> Fax: +49 89 2000 48 566<tel:%2B49%2089%202000%2048%20566> eMail: Stefan.Weigel@allianz-warranty.com<mailto:Stefan.Weigel@allianz-warranty.com> http://www.allianz-warranty.com Geschäftsführung: Andreas Rösing, Horst Ziegler Amtsgericht München, HRB 175682 Für Umsatzsteuerzwecke: Ust-ID-Nr.: DE 262 617 720 FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com<mailto:MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<mailto:PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net<http://irc.freenode.net> #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org<mailto:sip%3A888@conference.freeswitch.org> googletalk:conf+888@conference.freeswitch.org<mailto:googletalk%3Aconf%2B888@conference.freeswitch.org> pstn:+19193869900<tel:%2B19193869900> FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com<mailto:MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<mailto:PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net<http://irc.freenode.net> #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org<mailto:sip%3A888@conference.freeswitch.org> googletalk:conf+888@conference.freeswitch.org<mailto:googletalk%3Aconf%2B888@conference.freeswitch.org> pstn:+19193869900
participants (2)
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Anthony Minessale
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Weigel, Stefan