Hi. I am having a problem where -- to certain numbers, fsw hangs up after 5 minutes. Now this is suspiciously like a comfort noise problem, but I have no idea how to make fsw generate this, or can I? With asterisk, it does work using some providers, but fsw did not work with the same provider, so I am kind of stuck here. Thanks in advance for any suggestions. -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@ccs.covici.com
Is it 5 minutes to the tee? I would do a packet capture and see what is happening with your signalling. Sounds too short to be a re-INVITE but who knows what your provider is doing. Get yourself tcpdump and wireshark then run the following from the FS box: tcpdump -s 0 port 5060 and udp -w /tmp/capture.pcap Not sure if I'm mistaken but the sip callid should be the UUID that FS generates. You can filter in wireshark on that and see the transactions between FS and your provider. Look for repeats of BYE and ACK. Anthony C On Fri, 2010-09-17 at 11:04 -0400, covici@ccs.covici.com wrote:
Hi. I am having a problem where -- to certain numbers, fsw hangs up after 5 minutes. Now this is suspiciously like a comfort noise problem, but I have no idea how to make fsw generate this, or can I? With asterisk, it does work using some providers, but fsw did not work with the same provider, so I am kind of stuck here.
Thanks in advance for any suggestions.
I'm sorry that will probably be 5080 (external profile... ooops) On Fri, 2010-09-17 at 11:22 -0400, Anthony Cosgrove wrote:
Is it 5 minutes to the tee? I would do a packet capture and see what is happening with your signalling. Sounds too short to be a re-INVITE but who knows what your provider is doing. Get yourself tcpdump and wireshark then run the following from the FS box:
tcpdump -s 0 port 5060 and udp -w /tmp/capture.pcap
Not sure if I'm mistaken but the sip callid should be the UUID that FS generates. You can filter in wireshark on that and see the transactions between FS and your provider. Look for repeats of BYE and ACK.
Anthony C
On Fri, 2010-09-17 at 11:04 -0400, covici@ccs.covici.com wrote:
Hi. I am having a problem where -- to certain numbers, fsw hangs up after 5 minutes. Now this is suspiciously like a comfort noise problem, but I have no idea how to make fsw generate this, or can I? With asterisk, it does work using some providers, but fsw did not work with the same provider, so I am kind of stuck here.
Thanks in advance for any suggestions.
How about if I do a siptrace on -- would that do? The hangup cause just said NORMAL_CLEARING and it was certainly about 5 minutes and it happened twice, so this was suspicious to me. It seems to happen only with some termination carriers. I have tcpdump, but never used wireshark -- if I have to do this is tcpdump sufficient? Anthony Cosgrove <acosgrov@gmail.com> wrote:
Is it 5 minutes to the tee? I would do a packet capture and see what is happening with your signalling. Sounds too short to be a re-INVITE but who knows what your provider is doing. Get yourself tcpdump and wireshark then run the following from the FS box:
tcpdump -s 0 port 5060 and udp -w /tmp/capture.pcap
Not sure if I'm mistaken but the sip callid should be the UUID that FS generates. You can filter in wireshark on that and see the transactions between FS and your provider. Look for repeats of BYE and ACK.
Anthony C
On Fri, 2010-09-17 at 11:04 -0400, covici@ccs.covici.com wrote:
Hi. I am having a problem where -- to certain numbers, fsw hangs up after 5 minutes. Now this is suspiciously like a comfort noise problem, but I have no idea how to make fsw generate this, or can I? With asterisk, it does work using some providers, but fsw did not work with the same provider, so I am kind of stuck here.
Thanks in advance for any suggestions.
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@ccs.covici.com
You can do siptrace too but it is nice to have it in a file that you can open on a whim in wireshark (presentation is also easier on the eyes). Either way it's up to you on how you want to get the sip trace. If you use siptrace please use pastebin. Anthony C On Fri, 2010-09-17 at 13:45 -0400, covici@ccs.covici.com wrote:
How about if I do a siptrace on -- would that do? The hangup cause just said NORMAL_CLEARING and it was certainly about 5 minutes and it happened twice, so this was suspicious to me. It seems to happen only with some termination carriers.
I have tcpdump, but never used wireshark -- if I have to do this is tcpdump sufficient?
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call. Anthony Cosgrove <acosgrov@gmail.com> wrote:
You can do siptrace too but it is nice to have it in a file that you can open on a whim in wireshark (presentation is also easier on the eyes). Either way it's up to you on how you want to get the sip trace. If you use siptrace please use pastebin.
Anthony C
On Fri, 2010-09-17 at 13:45 -0400, covici@ccs.covici.com wrote:
How about if I do a siptrace on -- would that do? The hangup cause just said NORMAL_CLEARING and it was certainly about 5 minutes and it happened twice, so this was suspicious to me. It seems to happen only with some termination carriers.
I have tcpdump, but never used wireshark -- if I have to do this is tcpdump sufficient?
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@ccs.covici.com
Ahh ok this makes more sense. Your provider is probably terminating the call due to lack of RTP packets. You will need to configure your endpoint(s) to generate the cng. Most likely what is happening is that your endpoint(s) are configured to not transmit silence so there's no RTP data for that period. 5 minutes and you're out. On Fri, 2010-09-17 at 14:29 -0400, covici@ccs.covici.com wrote:
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call.
But if I use asterisk with the same endpoint -- which has no configuration for cng setting -- it works whereas with fsw it does not -- this is the purpose of my inquiry. Anthony Cosgrove <acosgrov@gmail.com> wrote:
Ahh ok this makes more sense. Your provider is probably terminating the call due to lack of RTP packets. You will need to configure your endpoint(s) to generate the cng. Most likely what is happening is that your endpoint(s) are configured to not transmit silence so there's no RTP data for that period. 5 minutes and you're out.
On Fri, 2010-09-17 at 14:29 -0400, covici@ccs.covici.com wrote:
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call.
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@ccs.covici.com
Would it make sense to explain how the trunk to the provider is configured for RTP keepalive first? Tony On Fri, Sep 17, 2010 at 3:17 PM, <covici@ccs.covici.com> wrote:
But if I use asterisk with the same endpoint -- which has no configuration for cng setting -- it works whereas with fsw it does not -- this is the purpose of my inquiry.
Anthony Cosgrove <acosgrov@gmail.com> wrote:
Ahh ok this makes more sense. Your provider is probably terminating the call due to lack of RTP packets. You will need to configure your endpoint(s) to generate the cng. Most likely what is happening is that your endpoint(s) are configured to not transmit silence so there's no RTP data for that period. 5 minutes and you're out.
On Fri, 2010-09-17 at 14:29 -0400, covici@ccs.covici.com wrote:
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call.
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
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What is this rtp keep alive -- is this a setting I can put in the gateway? Tony Graziano <tgraziano@myitdepartment.net> wrote:
Would it make sense to explain how the trunk to the provider is configured for RTP keepalive first?
Tony
On Fri, Sep 17, 2010 at 3:17 PM, <covici@ccs.covici.com> wrote:
But if I use asterisk with the same endpoint -- which has no configuration for cng setting -- it works whereas with fsw it does not -- this is the purpose of my inquiry.
Anthony Cosgrove <acosgrov@gmail.com> wrote:
Ahh ok this makes more sense. Your provider is probably terminating the call due to lack of RTP packets. You will need to configure your endpoint(s) to generate the cng. Most likely what is happening is that your endpoint(s) are configured to not transmit silence so there's no RTP data for that period. 5 minutes and you're out.
On Fri, 2010-09-17 at 14:29 -0400, covici@ccs.covici.com wrote:
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call.
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
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---------------------------------------------------- Alternatives:
---------------------------------------------------- _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@ccs.covici.com
Asterisk is not capable of async RTP and CNG so it's lack of functionality is a feature in your case and it's probably the same platform your provider is using. Sending RTP for no reason when you are not talking is somewhat silly right? Are you actually remaining silent for that period of 5 min? Did you get the trace and prove it? you can do the following if you wish to mimic asterisk add this to your sofia profile in internal.xml <param name="supress-cng" value="true"/> restart the profile or FS this will tell your phone and your isp not to use cng On Fri, Sep 17, 2010 at 2:17 PM, <covici@ccs.covici.com> wrote:
But if I use asterisk with the same endpoint -- which has no configuration for cng setting -- it works whereas with fsw it does not -- this is the purpose of my inquiry.
Anthony Cosgrove <acosgrov@gmail.com> wrote:
Ahh ok this makes more sense. Your provider is probably terminating the call due to lack of RTP packets. You will need to configure your endpoint(s) to generate the cng. Most likely what is happening is that your endpoint(s) are configured to not transmit silence so there's no RTP data for that period. 5 minutes and you're out.
On Fri, 2010-09-17 at 14:29 -0400, covici@ccs.covici.com wrote:
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call.
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
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-- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org googletalk:conf+888@conference.freeswitch.org pstn:+19193869900
Well, I am slightly confused here -- yes I am silent because I am muted listening to a conference call. If I enable supress-cng, am I not surpressing the comfort noise or have I gotten its meaning wrong? Anthony Minessale <anthony.minessale@gmail.com> wrote:
Asterisk is not capable of async RTP and CNG so it's lack of functionality is a feature in your case and it's probably the same platform your provider is using.
Sending RTP for no reason when you are not talking is somewhat silly right?
Are you actually remaining silent for that period of 5 min? Did you get the trace and prove it?
you can do the following if you wish to mimic asterisk
add this to your sofia profile in internal.xml
<param name="supress-cng" value="true"/>
restart the profile or FS
this will tell your phone and your isp not to use cng
On Fri, Sep 17, 2010 at 2:17 PM, <covici@ccs.covici.com> wrote:
But if I use asterisk with the same endpoint -- which has no configuration for cng setting -- it works whereas with fsw it does not -- this is the purpose of my inquiry.
Anthony Cosgrove <acosgrov@gmail.com> wrote:
Ahh ok this makes more sense. Your provider is probably terminating the call due to lack of RTP packets. You will need to configure your endpoint(s) to generate the cng. Most likely what is happening is that your endpoint(s) are configured to not transmit silence so there's no RTP data for that period. 5 minutes and you're out.
On Fri, 2010-09-17 at 14:29 -0400, covici@ccs.covici.com wrote:
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call.
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
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-- Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm MSN:anthony_minessale@hotmail.com GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com IRC: irc.freenode.net #freeswitch
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by suppressing it, you will not negotiate it with anybody so your phone will not try to use vad which is what causes your problems On Fri, Sep 17, 2010 at 6:06 PM, <covici@ccs.covici.com> wrote:
Well, I am slightly confused here -- yes I am silent because I am muted listening to a conference call. If I enable supress-cng, am I not surpressing the comfort noise or have I gotten its meaning wrong?
Anthony Minessale <anthony.minessale@gmail.com> wrote:
Asterisk is not capable of async RTP and CNG so it's lack of functionality is a feature in your case and it's probably the same platform your provider is using.
Sending RTP for no reason when you are not talking is somewhat silly right?
Are you actually remaining silent for that period of 5 min? Did you get the trace and prove it?
you can do the following if you wish to mimic asterisk
add this to your sofia profile in internal.xml
<param name="supress-cng" value="true"/>
restart the profile or FS
this will tell your phone and your isp not to use cng
On Fri, Sep 17, 2010 at 2:17 PM, <covici@ccs.covici.com> wrote:
But if I use asterisk with the same endpoint -- which has no configuration for cng setting -- it works whereas with fsw it does not -- this is the purpose of my inquiry.
Anthony Cosgrove <acosgrov@gmail.com> wrote:
Ahh ok this makes more sense. Your provider is probably terminating the call due to lack of RTP packets. You will need to configure your endpoint(s) to generate the cng. Most likely what is happening is that your endpoint(s) are configured to not transmit silence so there's no RTP data for that period. 5 minutes and you're out.
On Fri, 2010-09-17 at 14:29 -0400, covici@ccs.covici.com wrote:
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call.
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
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FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
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Thanks for the suggestion -- unfortunately it did not work -- I put it in the internal profile, but it seems to have had no effect. I did see that the cng packets were 0. Anthony Minessale <anthony.minessale@gmail.com> wrote:
by suppressing it, you will not negotiate it with anybody so your phone will not try to use vad which is what causes your problems
On Fri, Sep 17, 2010 at 6:06 PM, <covici@ccs.covici.com> wrote:
Well, I am slightly confused here -- yes I am silent because I am muted listening to a conference call. If I enable supress-cng, am I not surpressing the comfort noise or have I gotten its meaning wrong?
Anthony Minessale <anthony.minessale@gmail.com> wrote:
Asterisk is not capable of async RTP and CNG so it's lack of functionality is a feature in your case and it's probably the same platform your provider is using.
Sending RTP for no reason when you are not talking is somewhat silly right?
Are you actually remaining silent for that period of 5 min? Did you get the trace and prove it?
you can do the following if you wish to mimic asterisk
add this to your sofia profile in internal.xml
<param name="supress-cng" value="true"/>
restart the profile or FS
this will tell your phone and your isp not to use cng
On Fri, Sep 17, 2010 at 2:17 PM, <covici@ccs.covici.com> wrote:
But if I use asterisk with the same endpoint -- which has no configuration for cng setting -- it works whereas with fsw it does not -- this is the purpose of my inquiry.
Anthony Cosgrove <acosgrov@gmail.com> wrote:
Ahh ok this makes more sense. Your provider is probably terminating the call due to lack of RTP packets. You will need to configure your endpoint(s) to generate the cng. Most likely what is happening is that your endpoint(s) are configured to not transmit silence so there's no RTP data for that period. 5 minutes and you're out.
On Fri, 2010-09-17 at 14:29 -0400, covici@ccs.covici.com wrote:
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call.
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
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-- Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
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FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm MSN:anthony_minessale@hotmail.com GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com IRC: irc.freenode.net #freeswitch
FreeSWITCH Developer Conference sip:888@conference.freeswitch.org googletalk:conf+888@conference.freeswitch.org pstn:+19193869900
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@ccs.covici.com
which is foolish. a provider does not deserve to be in business if they cannot properly provide the service using the correct tool, sip session timers..... media timeouts are horrible and should only be used as a last resort and be set to like 5 hours if anything. On Fri, Sep 17, 2010 at 1:40 PM, Anthony Cosgrove <acosgrov@gmail.com> wrote:
Ahh ok this makes more sense. Your provider is probably terminating the call due to lack of RTP packets. You will need to configure your endpoint(s) to generate the cng. Most likely what is happening is that your endpoint(s) are configured to not transmit silence so there's no RTP data for that period. 5 minutes and you're out.
On Fri, 2010-09-17 at 14:29 -0400, covici@ccs.covici.com wrote:
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call.
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Well, I agree, but if I want to call the number, I have to use that strange terminating carrier. Anthony Minessale <anthony.minessale@gmail.com> wrote:
which is foolish. a provider does not deserve to be in business if they cannot properly provide the service using the correct tool, sip session timers.....
media timeouts are horrible and should only be used as a last resort and be set to like 5 hours if anything.
On Fri, Sep 17, 2010 at 1:40 PM, Anthony Cosgrove <acosgrov@gmail.com> wrote:
Ahh ok this makes more sense. Your provider is probably terminating the call due to lack of RTP packets. You will need to configure your endpoint(s) to generate the cng. Most likely what is happening is that your endpoint(s) are configured to not transmit silence so there's no RTP data for that period. 5 minutes and you're out.
On Fri, 2010-09-17 at 14:29 -0400, covici@ccs.covici.com wrote:
OK, I will do something, but my provider did tell me that this was the cause of the hangup -- comfort noise or rather lack thereof. Is there any way to get fs to generate such -- I did see cng packets 15 at the end of the call.
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-- Anthony Minessale II
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Tcpdump and wireshark use the same file format - pcap. A capture in one can be read in the other. Siptrace will likely also w Steve on iPhone On 17 Sep 2010, at 18:45, covici@ccs.covici.com wrote:
How about if I do a siptrace on -- would that do? The hangup cause just said NORMAL_CLEARING and it was certainly about 5 minutes and it happened twice, so this was suspicious to me. It seems to happen only with some termination carriers.
I have tcpdump, but never used wireshark -- if I have to do this is tcpdump sufficient?
Anthony Cosgrove <acosgrov@gmail.com> wrote:
Is it 5 minutes to the tee? I would do a packet capture and see what is happening with your signalling. Sounds too short to be a re-INVITE but who knows what your provider is doing. Get yourself tcpdump and wireshark then run the following from the FS box:
tcpdump -s 0 port 5060 and udp -w /tmp/capture.pcap
Not sure if I'm mistaken but the sip callid should be the UUID that FS generates. You can filter in wireshark on that and see the transactions between FS and your provider. Look for repeats of BYE and ACK.
Anthony C
On Fri, 2010-09-17 at 11:04 -0400, covici@ccs.covici.com wrote:
Hi. I am having a problem where -- to certain numbers, fsw hangs up after 5 minutes. Now this is suspiciously like a comfort noise problem, but I have no idea how to make fsw generate this, or can I? With asterisk, it does work using some providers, but fsw did not work with the same provider, so I am kind of stuck here.
Thanks in advance for any suggestions.
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-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
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participants (5)
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Anthony Cosgrove
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Anthony Minessale
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covici＠ccs.covici.com
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Steven Ayre
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Tony Graziano