Please Disregard. This was an issue with multiple IP's and sip profiles. From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Sean Devoy Sent: Thursday, October 3, 2019 10:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: [Freeswitch-users] No audio in VM prompts with 1.10 distro install Hi, I did a 1.10 distro install on Debian 10. Uploaded my config. Everything appears to be fine except audio prompts. I se in the log: eb34156d 2019-10-03 14:49:11.074418 [DEBUG] switch_ivr_play_say.c:1492 Codec Activated L16@8000hz 1 channels 20ms eb34156d 2019-10-03 14:49:16.854420 [DEBUG] switch_ivr_play_say.c:1933 done playing file file_string://ascii/43.wav!digits/1.wav!digits/3.wav!digits/5.wav!digits/2.wav!digits/8.wav!digits/7.wav!digits/7.wav!digits/0.wav!digits/4.wav!digits/2.wav!digits/7.wav 2019-10-03 14:49:16.854420 [DEBUG] switch_core_file.c:391 File /usr/share/freeswitch/sounds/en/us/callie/ivr/32000/ivr-has_been_added_to_the_blacklist.wav sample rate 32000 doesn't match requested rate 8000 eb34156d 2019-10-03 14:49:16.854420 [DEBUG] switch_ivr_play_say.c:1492 Codec Activated L16@8000hz 1 channels 20ms eb34156d 2019-10-03 14:49:18.514437 [DEBUG] switch_ivr_play_say.c:1933 done playing file /usr/share/freeswitch/sounds/en/us/callie/ivr/32000/ivr-has_been_added_to_the_blacklist.wav 2019-10-03 14:49:20.034446 [DEBUG] switch_core_file.c:391 File /usr/share/freeswitch/sounds/en/us/callie/ivr/32000/ivr-thank_you.wav sample rate 32000 doesn't match requested rate 8000 eb34156d 2019-10-03 14:49:20.034446 [DEBUG] switch_ivr_play_say.c:1492 Codec Activated L16@8000hz 1 channels 20ms eb34156d 2019-10-03 14:49:20.574411 [DEBUG] switch_ivr_play_say.c:1933 done playing file /usr/share/freeswitch/sounds/en/us/callie/ivr/32000/ivr-thank_you.wav e BUT no audio comes through. I think his means my phone connection is 8000hz and FS is sending 32000hz files. How do I fix that? Thanks, Sean