I found an answer to my problem at http://www.voip-info.org./wiki/view/Polycom+SoundPoint+IP+MWI+audio Bill Dunn ----- Original Message ----- From: Bill Dunn - VCI Internet Services To: freeswitch-users@lists.freeswitch.org Sent: Wednesday, May 18, 2011 9:17 AM Subject: vm_list sends Notify to phone I am using the API. When I issue a "vm_list phone#@domain" command Freeswitch sends a Notify packet to the phone. My Polycom phones give me a audible alert each time they receive one of these. Is there a way to stop Freeswitch from sending a Notify packet to the phone each time a "vm_list" command is sent to the API? Bill Dunn