I am having an issue similar to that experienced by Wellie Chao in his email "Caller ID on inbound calls on Polycom" 2010/4/22. The call is from an Audiocodes gateway with a dial string of *NXXXXXX# CallerID number sent is 101 which corresponds to the FXS port it came from, there is no CallerID Name. I modify the CallerID name and number in the dialplan before the bridge. <action application="export" data="effective_caller_id_name=some name"/> <action application="export" data="effective_caller_id_number=XXX-XXX-XXXX"/> <action application="export" data="ignore_display_updates=false"/> <action application="export" data="import=effective_caller_id_name"/> <action application="export" data="import=effective_caller_id_number"/> <action application="bridge" data="user/CO999x1001.3@${domain_name}"/> <action application="answer"/> On Ring the CallerID name and number are what I have changed it to. On Bridge, 80% of the time the CallerID name and number follow thru, 20% of the time it changes to what Leg A had originally before I used the export application.( name is blank and number is 101). if I put the call on Hold it reverts back to what I expected. I have tried to use set, moved the import after the bridge, ignore_display_updates=true. Any Ideas? On a further note, when phone 2 presses the shared line it shows the same CallerID name and number as phone 1. When you press BargeIn both the CallerID name and number change to 101. i.e. name is 101 number is 101 on both phones. this happens every time, is there a way to stop this behavior as well ? Thanks Bob McCarthy