call bargein (urgent call)
Hi all, i need a sort of "call barge in" functianality, ar may be "urgent call" will be better name... I know about existing "eavesdrop" application, but it does not suite me because of two reasons: 1. callee must be on active call, or eavesdrop will fail. 2. say user 1001 dialed 881002 to eavesdrop user 1002 talking to 1003. If 1003 hangs up, the call will terminate. Existing "intercept" application also does not suite. So i need the following: A dispatcher must be able to call any user urgently, that is if a user is idle, it just should be a call, and when a user A is talking to user B, and dispatcher makes urgent call to A, all three must occur in a conference. I'm sure it's possible, but i'm rather new to FS and looks like i'm lost while searching how to achive it.... Can anybody please advise how to do it? Thanks in advance, Nikolay.
On Thu, Apr 8, 2010 at 11:36 PM, Nikolay Kondratyev <kond@nstel.ru> wrote:
Hi all,
i need a sort of "call barge in" functianality, ar may be "urgent call" will be better name... I know about existing "eavesdrop" application, but it does not suite me because of two reasons: 1. callee must be on active call, or eavesdrop will fail. 2. say user 1001 dialed 881002 to eavesdrop user 1002 talking to 1003. If 1003 hangs up, the call will terminate.
Existing "intercept" application also does not suite.
So i need the following: A dispatcher must be able to call any user urgently, that is if a user is idle, it just should be a call, and when a user A is talking to user B, and dispatcher makes urgent call to A, all three must occur in a conference. I'm sure it's possible, but i'm rather new to FS and looks like i'm lost while searching how to achive it....
Can anybody please advise how to do it?
So in other words, if the dispatcher calls A, and A's phone is idle it just rings normally. If the dispatcher calls A while A is connected to B, then you want to throw A, B, and the dispatcher all into a conference? Just confirming that I understand what is happening. -MC
Yes, that is exactly what i want. Nikolay. _____ From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Michael Collins Sent: Friday, April 09, 2010 10:48 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] call bargein (urgent call) On Thu, Apr 8, 2010 at 11:36 PM, Nikolay Kondratyev <kond@nstel.ru> wrote: Hi all, i need a sort of "call barge in" functianality, ar may be "urgent call" will be better name... I know about existing "eavesdrop" application, but it does not suite me because of two reasons: 1. callee must be on active call, or eavesdrop will fail. 2. say user 1001 dialed 881002 to eavesdrop user 1002 talking to 1003. If 1003 hangs up, the call will terminate. Existing "intercept" application also does not suite. So i need the following: A dispatcher must be able to call any user urgently, that is if a user is idle, it just should be a call, and when a user A is talking to user B, and dispatcher makes urgent call to A, all three must occur in a conference. I'm sure it's possible, but i'm rather new to FS and looks like i'm lost while searching how to achive it.... Can anybody please advise how to do it? So in other words, if the dispatcher calls A, and A's phone is idle it just rings normally. If the dispatcher calls A while A is connected to B, then you want to throw A, B, and the dispatcher all into a conference? Just confirming that I understand what is happening. -MC
Hi all, i'm still at a loss regarding incarnation of my idea (below). Can anybody please point me to an analogous example? Thanks and regards, Nikolay. _____ From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Nikolay Kondratyev Sent: Friday, April 09, 2010 11:08 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] call bargein (urgent call) Yes, that is exactly what i want. Nikolay. _____ From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Michael Collins Sent: Friday, April 09, 2010 10:48 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] call bargein (urgent call) On Thu, Apr 8, 2010 at 11:36 PM, Nikolay Kondratyev <kond@nstel.ru> wrote: Hi all, i need a sort of "call barge in" functianality, ar may be "urgent call" will be better name... I know about existing "eavesdrop" application, but it does not suite me because of two reasons: 1. callee must be on active call, or eavesdrop will fail. 2. say user 1001 dialed 881002 to eavesdrop user 1002 talking to 1003. If 1003 hangs up, the call will terminate. Existing "intercept" application also does not suite. So i need the following: A dispatcher must be able to call any user urgently, that is if a user is idle, it just should be a call, and when a user A is talking to user B, and dispatcher makes urgent call to A, all three must occur in a conference. I'm sure it's possible, but i'm rather new to FS and looks like i'm lost while searching how to achive it.... Can anybody please advise how to do it? So in other words, if the dispatcher calls A, and A's phone is idle it just rings normally. If the dispatcher calls A while A is connected to B, then you want to throw A, B, and the dispatcher all into a conference? Just confirming that I understand what is happening. -MC
You could do this with some clever application of mod_limit, and transferring everyone to a conference. Mike On Apr 12, 2010, at 3:33 PM, Nikolay Kondratyev wrote:
Hi all, i'm still at a loss regarding incarnation of my idea (below). Can anybody please point me to an analogous example? Thanks and regards, Nikolay.
From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Nikolay Kondratyev Sent: Friday, April 09, 2010 11:08 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] call bargein (urgent call)
Yes, that is exactly what i want. Nikolay.
From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Michael Collins Sent: Friday, April 09, 2010 10:48 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] call bargein (urgent call)
On Thu, Apr 8, 2010 at 11:36 PM, Nikolay Kondratyev <kond@nstel.ru> wrote: Hi all,
i need a sort of "call barge in" functianality, ar may be "urgent call" will be better name... I know about existing "eavesdrop" application, but it does not suite me because of two reasons: 1. callee must be on active call, or eavesdrop will fail. 2. say user 1001 dialed 881002 to eavesdrop user 1002 talking to 1003. If 1003 hangs up, the call will terminate.
Existing "intercept" application also does not suite.
So i need the following: A dispatcher must be able to call any user urgently, that is if a user is idle, it just should be a call, and when a user A is talking to user B, and dispatcher makes urgent call to A, all three must occur in a conference. I'm sure it's possible, but i'm rather new to FS and looks like i'm lost while searching how to achive it....
Can anybody please advise how to do it?
So in other words, if the dispatcher calls A, and A's phone is idle it just rings normally. If the dispatcher calls A while A is connected to B, then you want to throw A, B, and the dispatcher all into a conference? Just confirming that I understand what is happening. -MC \
participants (3)
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Michael Collins
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Michael Jerris
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Nikolay Kondratyev