it's in the xml_cdr as digits_dialed -Avi On Fri, Mar 2, 2012 at 12:16 AM, spyros papadopoulos <spapas82@gmail.com>wrote:

Hi,

I am trying to figure out a way to save the digits pressed during the entire duration of a call. I am particularly interested in doing this after a call has been bridged to an external provider.

I currently use a perl script to bridge connections accordingly, based on various database look ups. Are there any functions that could be used for this? Posibbly through ESL? I would like to save the result string in an db.

thanks in advance, spyros

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Hi, Spyros I don't know what are you trying to exactly but you have consider one point: "user privacy". Depending, in your local laws and policies, you have to consider in "how to protect sensible data" like account/credit card numbers, PIN, etc. I mention this because as you explained, you want to record/capture all dtmf session, specilly when a call has bridged to an external provider. What is the remote end is bank? How you could distinct what to/not to save? I think you are heading to dark waters. On 3/1/2012 5:46 PM, spyros papadopoulos wrote:

Hi, I am trying to figure out a way to save the digits pressed during the entire duration of a call. I am particularly interested in doing this after a call has been bridged to an external provider. I currently use a perl script to bridge connections accordingly, based on various database look ups. Are there any functions that could be used for this? Posibbly through ESL? I would like to save the result string in an db. thanks in advance, spyros

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