Caller ID not logged in CDR properly
Hello, we are using Freeswitch 1.5.12b+git~20140324T234505Z~4dd0a5848f~64bit interfacing it with Plivo and experience an issue where our call detail records list the destination_number twice when someone picks up a call like so: "Outbound Call","99901637777777","99901637777777","default","2015-02-28 13:15:00","2015-02-28 13:15:08","2015-02-28 13:16:32","92","84","NORMAL_CLEARING","24fdbb20-32a3-11e4-b883-e58f73531fe4","","","PCMA","PCMA" If the call isn't picked up upon though, everything is alright and caller_id_number is logged alongside destination_number like so: "","0123456789","99901637777777","default","2015-02-28 13:11:00","","2015-02-28 13:12:00","60","0","NO_ANSWER","95b050f4-32a2-11e4-b87f-e58f73531fe4","","","","" The used template in cdr_csv.xml looks like this and I made sure it is being used: <template name="example">"${caller_id_name}","${caller_id_number}","${destination_number}","${context}","${start_stamp}","${answer_stamp}","${end_stamp}","${duration}","${billsec}","${hangup_cause}","${uuid}","${bleg_uuid}","${accountcode}","${read_codec}","${write_codec}"</template> I'm at a loss what's going on here, has anyone got insight on where to look? Best, Alex This email and its contents are confidential and may not be shared. If you are not the intended recipient of this email, please discard it. Please do not copy, forward, disclose, or use any part of it. Please delete it and all copies from your system and please notify the sender immediately by return e-mail. Thank you very much for your cooperation.
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On Mar 11, 2015, at 12:47 AM, Alexander Baldeck <alexb@engagespark.com> wrote:
Best, Alex This email and its contents are confidential and may not be shared. If you are not the intended recipient of this email, please discard it. Please do not copy, forward, disclose, or use any part of it. Please delete it and all copies from your system and please notify the sender immediately by return e-mail. Thank you very much for your cooperation.
participants (2)
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Alexander Baldeck
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Michael Jerris