The issue seems to be that the ring group is not something you can subscribe to, as it is not a acting as a user, i dont have a solution as im not sure how the ring group is setup. but you can look in this direction. On Tue, Jan 12, 2016 at 4:10 PM, Varsha Agarwal <vagarwal@vertical.com> wrote:

Hi,

I am trying to configure a programmable key on my SIP phone as DSS/BLF. The intention is to use this key to pickup calls from a pickup group. I also want the LED of the key to turn red when there is an active call in the pickup group. Right now, I can pickup the call fine with the pickup group, but LED is not working at all. Anybody knows what could be the problem. I tried 3 different phones and they all behave the same.

Thanks,

Varsha

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