Hi FreeSWITCH Enthusiastics/Gurus Requirement 1. Customers can build a custom IVR using a UI. 2. Back end code persists the IVR details in a DB. 3. A URL will be exposed and will return the a XML file in the format as follows <menu name="CUSTOMER_ID_ivr" greet-long="phrase:demo_ivr_main_menu" greet-short="phrase:demo_ivr_main_menu_short" invalid-sound="/mnt/callControlStorage/en/invalidSelection.wav" exit-sound="/mnt/callControlStorage/en/tollFreeForwardingDotCom.wav" tollFreeForwardingDotCom timeout ="10000" inter-digit-timeout="2000" max-failures="3" digit-len="4"> <entry action="menu-exec-app" digits="1" param="bridge sofia/$${domain}/888@conference.freeswitch.org"/> <entry action="menu-exec-app" digits="2" param="transfer 9996 XML default"/> <!-- FS echo --> <entry action="menu-exec-app" digits="3" param="transfer 9999 XML default"/> <!-- MOH --> <entry action="menu-sub" digits="4" param="3107767546_ivr_submenu"/> <!-- demo sub menu --> <entry action="menu-exec-app" digits="5" param="transfer 1234*256 enum"/> <!-- Screaming monkeys --> <entry action="menu-exec-app" digits="/^(10[01][0-9])$/" param="transfer $1 XML default"/> <!-- dial ext & x-fer --> <entry action="menu-top" digits="9"/> <!-- Repeat this menu --> </menu> 4. Load and start executing the IVR 'CUSTOMER_ID_ivr' from events socket on the fly via HTTP URI. Gave it a shot with current setup ivr.conf.xml <configuration name="ivr.conf" description="IVR menus"> <menus> <X-PRE-PROCESS cmd="include" data="/mnt/<<Folder Name for the NETWORK DIRVE mapped>>/ivr_menus/*.xml"/> </menus> </configuration> The ivr.conf.xml is auto loaded at startup of FreeSWITCH. To load any new IVR menus , we need to call API command reloadxml which reloads the whole XML configs in autload_configs folder. The reloadxml might take long time based on the number of XML files present in the folder "/mnt/<<Folder Name for the NETWORK DIRVE mapped>>/ivr_menus" Good /Hope to have for the IVR menu 1. Load /Unload IVR menus on the fly using API command(s) freeswitch@localhost> loadivr << URL to fetch the XML describing the IVR menu(s)>> freeswitch@localhost> unloadivr <<IVR menu name>> 2. From the event socket SendMsg <uuid> call-command: execute execute-app-name: ivr execute-app-arg: <<MAIN_MENU to start execution>>SPACE <<URL to fetch the XML describing the IVR menu(s)>> Educated/Wild Guess We might be able to play IVR menu on the fly by combining the mod_xml_curl and dialplan tool - ivr. Please let us know how can we achieve the functionality , we are more interested in the second approach(Event Socket) under Good /Hope to have for the IVR menu. Thanks RaviRaj.