Is there a way in the dial plan for mod call center make it listen for a key press and break out and go to voicemail like if max-wait-time is hit ? -- Thanks, Richard Genthner System Administrator Symplicity tel 703.351.0200 x 8051 web www.symplicity.com
I see mod_Fifo has that option documented http://wiki.freeswitch.org/wiki/Simple_call_center_using_mod_fifo#Dialplan , would be interesting if call center has something similar and it just was not documented. Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com> Polycom Certified VAR Microsoft Small Business Specialist, Cisco SMB Select Certified [cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/> Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Richard Genthner Sent: Friday, October 04, 2013 1:18 PM To: FreeSWITCH Users Help Subject: [Freeswitch-users] Mod_Callcenter callers Is there a way in the dial plan for mod call center make it listen for a key press and break out and go to voicemail like if max-wait-time is hit ? -- Thanks, Richard Genthner System Administrator Symplicity tel 703.351.0200 x 8051 web www.symplicity.com<http://www.symplicity.com>
It looks doable see http://freeswitch-users.2379917.n2.nabble.com/How-to-enable-dtmf-prompt-whil... If I have some free time I will add it to the wiki. Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com> Polycom Certified VAR Microsoft Small Business Specialist, Cisco SMB Select Certified [cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/> Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Moishe Grunstein Sent: Friday, October 04, 2013 1:26 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] Mod_Callcenter callers I see mod_Fifo has that option documented http://wiki.freeswitch.org/wiki/Simple_call_center_using_mod_fifo#Dialplan , would be interesting if call center has something similar and it just was not documented. Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com> Polycom Certified VAR Microsoft Small Business Specialist, Cisco SMB Select Certified [cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/> Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS From: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Richard Genthner Sent: Friday, October 04, 2013 1:18 PM To: FreeSWITCH Users Help Subject: [Freeswitch-users] Mod_Callcenter callers Is there a way in the dial plan for mod call center make it listen for a key press and break out and go to voicemail like if max-wait-time is hit ? -- Thanks, Richard Genthner System Administrator Symplicity tel 703.351.0200 x 8051 web www.symplicity.com<http://www.symplicity.com>
participants (3)
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Mimiko
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Moishe Grunstein
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Richard Genthner