Using uuid_transfer with uuid_hold
Using the API, any caveats with transferring a call (via uuid_transfer) that has been placed on hold (via uuid_hold) without using "uuild_hold off" before doing so? Is it even possible? -metik
Shouldnt be a problem, but I think you really want to uuid_park it, not hold it. Mathieu Rene Avant-Garde Solutions Inc Office: + 1 (514) 664-1044 x100 Cell: +1 (514) 664-1044 x200 mrene@avgs.ca On 17-Nov-09, at 9:32 AM, Metik wrote:
Using the API, any caveats with transferring a call (via uuid_transfer) that has been placed on hold (via uuid_hold) without using "uuild_hold off" before doing so? Is it even possible?
-metik
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uuid_hold will send a HOLD indication to the end you're talking to ... it will NOT put the person your talking to on HOLD... I think that is the confusion of uuid_hold. Example: Phone -> FS1 -> FS2(uses uuid_hold) will cause the FS1 box to play hold music to the phone. /b On Nov 17, 2009, at 11:35 AM, Mathieu Rene wrote:
Shouldnt be a problem, but I think you really want to uuid_park it, not hold it.
Mathieu Rene Avant-Garde Solutions Inc Office: + 1 (514) 664-1044 x100 Cell: +1 (514) 664-1044 x200 mrene@avgs.ca
Brian, That explains what I have been seeing... The console would freeze or the xml-rpc request would never receive a response (trunk rev 15463). -metik Brian West wrote:
uuid_hold will send a HOLD indication to the end you're talking to ... it will NOT put the person your talking to on HOLD... I think that is the confusion of uuid_hold.
Example:
Phone -> FS1 -> FS2(uses uuid_hold) will cause the FS1 box to play hold music to the phone.
/b
On Nov 17, 2009, at 11:35 AM, Mathieu Rene wrote:
Shouldnt be a problem, but I think you really want to uuid_park it, not hold it.
Mathieu Rene Avant-Garde Solutions Inc Office: + 1 (514) 664-1044 x100 Cell: +1 (514) 664-1044 x200 mrene@avgs.ca <mailto:mrene@avgs.ca>
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participants (3)
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Brian West
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Mathieu Rene
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Metik