Thank you for your reply Ryan. Here is what in the wiki related to the timezone: Directory Usage: <param name="timezone" value="America/New_York"/> So I followed wiki and it didn't work. Didn't try to set user's variable though... Thank you, Dennis From: FreeSWITCH-users [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Ryan Harris Sent: Wednesday, August 30, 2017 8:43 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] user param timezone is not being automatically changed in dialplan What does your config for the user look like? Check here: https://freeswitch.org/confluence/display/FREESWITCH/XML+User+Directory#XMLU serDirectory-Usersettings It says that things you set in <variables></variables> are accessible on the channel. Have you tried adding <variable name="timezone" value="America/Los_Angeles" /> to your your <variables></variables>? On 08/29/2017 04:15 PM, NYCPhoneService wrote: Hello all, Please advise why is this happening: I have a user in the directory with the one of the set as <param name="timezone" value="America/Los_Angeles" />. My system timezone is America/New_York. The timezone is not being changed automatically when user with this timezone is calling/called. I don't see any timezone variable set either. When I set timezone manually in dialplan, everything works as expected. Please advise if I'm doing something wrong. Thank you, Dennis _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org