Hi all ! I'm a freeswitch newbie taking care of installation that I've recently taken over from a colleague who left our company. Currently I'm having a problem with transferring calls that went thru ivr menu. The call scenario looks like this: external number A calls our external number E. Then, in ivr menu it selects some option. After that A is connected with internal number I. When internal number I tries to transfer call from A to another internal number I2, call hangs up. If I turn the ivr off, as it is commented in the excerpt from /conf/dialplan/public/01_freephone_inbound.xml below, transferring calls works fine. <extension name="general_inbound"> <condition field="destination_number" expression="^(freephone_XXXX_in)$"> <action application="info"/> <action application="transfer" data="100 XML default"/> <!--action application="javascript" data="simpleivr.js"/--> </condition> </extension> Below is my ivr script: //==================================================================================== // Function :: Debug output //==================================================================================== function Debug(text) { var uuid_last5 = session.uuid.substr(-5) console_log("info", "["+uuid_last5+"] "+text+"\n"); } //==================================================================================== // Function :: Callback handlers for collectInput // Returning false from these handlers causes the digit collection // to "unblock". Depending on what behavior you want to achieve // you might want to unblock on any input or on a specific digit. //==================================================================================== function Get_DTMF_Stop_On_Any(session, type, data, arg) { Debug("DTMF: "+data.digit+""); arg.digits += data.digit; return false; } //===================================================================================================================== //===================================================================================================================== //===================================================================================================================== //===================================================================================================================== //==================================================================================== // Main Section //==================================================================================== var dtmf_digits = new Object(); session.answer(); Debug("Playing welcome message..."); session.streamFile("/opt/freeswitch/sounds/mlife/ivr/welcome.wav"); dtmf_digits.digits = ""; var repeat = 0; while (session.ready() && dtmf_digits.digits == "" && repeat < 3) { //------------------------------------------------------ // Flush digits, ask for menu selection //------------------------------------------------------ dtmf_digits.digits = ""; session.flushDigits(); Debug("Playing announcement..."); session.streamFile("/opt/freeswitch/sounds/mlife/ivr/ann.wav", Get_DTMF_Stop_On_Any, dtmf_digits); if(dtmf_digits.digits == "") { session.collectInput(Get_DTMF_Stop_On_Any, dtmf_digits, 3000); } Debug("Menu Choice Selected = [" + dtmf_digits.digits + "]"); if (dtmf_digits.digits == "") { repeat++; if (repeat > 2) { Debug("Max tries reached"); break; } } else { if (dtmf_digits.digits == "1") { session.execute("execute_extension", "100 XML default"); } else if (dtmf_digits.digits == "2") { session.execute("execute_extension", "200 XML default"); } else if (dtmf_digits.digits == "3") { session.execute("execute_extension", "401 XML default"); } else if (dtmf_digits.digits == "4") { //session.execute("transfer", "ivr-support"); Debug("Playing warning message about recording..."); session.streamFile("/opt/freeswitch/sounds/mlife/ivr/support.wav"); session.execute("execute_extension", "tech-support XML default"); } } } // User exceeded the ivr prompt limit, say bye-bye // session.streamFile("conference/mlife/8000/conf-goodbye.wav"); session.hangup(); Any hints would be greatly appreciated. Regards, Bart -- Using Opera's revolutionary email client: http://www.opera.com/mail/