Hi, I have set up a system with 6 snom 370s and FS and I'm seeing a long delay (up to 3 seconds) when trying to do a pickup using the BLF. FS receives the **<dest> as soon as the button is pressed but it seems the delay is in tearing down the call to the original destination. This is much longer than it took on an Elastix install with 6 Grandstream GXP2000s. Is there anything I can do to speed this up? It's causing some confusion for our users as they are pressing the pickup button and then start greeting the caller straight away, not realising it's going to take another couple of seconds for them to arrive. Cheers Alex -- This message is intended only for the addressee and may contain confidential information. Unless you are that person, you may not disclose its contents or use it in any way and are requested to delete the message along with any attachments and notify us immediately. "Transact" is operated by Integrated Financial Arrangements plc Domain House, 5-7 Singer Street, London EC2A 4BQ Tel: (020) 7608 4900 Fax: (020) 7608 5300 (Registered office: as above; Registered in England and Wales under number: 3727592) Authorised and regulated by the Financial Services Authority (entered on the FSA Register; number: 190856)
On 07/26/2011 02:09 PM, Alex Crow wrote:
I have set up a system with 6 snom 370s and FS and I'm seeing a long delay (up to 3 seconds) when trying to do a pickup using the BLF.
We are using Snom 360 with 7.3.30, FS from git around mid of june. The manual pickup with **<extension> is prompt, no delay. Do you have the delay an manual pickup, too? How does your uuid-to-pickup database lookup look like? Frank PS: I'm still stuck with the BLF thing: busy (LED on) works, but not blinking (monitored ext is ringing) - there is no notify sent to the phones.
On 26/07/11 15:07, Frank Rosengart wrote:
On 07/26/2011 02:09 PM, Alex Crow wrote:
I have set up a system with 6 snom 370s and FS and I'm seeing a long delay (up to 3 seconds) when trying to do a pickup using the BLF. We are using Snom 360 with 7.3.30, FS from git around mid of june. The manual pickup with **<extension> is prompt, no delay.
Do you have the delay an manual pickup, too?
How does your uuid-to-pickup database lookup look like?
Frank
PS: I'm still stuck with the BLF thing: busy (LED on) works, but not blinking (monitored ext is ringing) - there is no notify sent to the phones.
Frank, I know if "Peer to Peer Call Completion" in Advanced menu on the Snom is enabled, this stops BLF working properly. Must be disabled. Also if "Publish Presence" in Advance is disabled I had issues with the BLF stopping working after a rereg, so I left that and "Publish Presence on Bootup" in the identity page enabled. Cheers Alex -- This message is intended only for the addressee and may contain confidential information. Unless you are that person, you may not disclose its contents or use it in any way and are requested to delete the message along with any attachments and notify us immediately. "Transact" is operated by Integrated Financial Arrangements plc Domain House, 5-7 Singer Street, London EC2A 4BQ Tel: (020) 7608 4900 Fax: (020) 7608 5300 (Registered office: as above; Registered in England and Wales under number: 3727592) Authorised and regulated by the Financial Services Authority (entered on the FSA Register; number: 190856)
participants (2)
-
Alex Crow
-
Frank Rosengart