I do what you want but it may be more complex than you like, and someone may know a simpler way. In my case I am doing other things which is why it’s complex. To have VM for extension 111 ringing go to 100 when no answer and light the MWI on 100: <include> <user id="111"> <params> <param name="MWI-Account" value="100@$${domain}"/> </params> <variables> <variable name="mailbox" value="100"/> </variables> </user> </include> The next thing is the message. I dynamically build messages in LUA for ringback and VM so when someone calls it’s customized to them, for instance: Hi Sean, hold on while our phones ring……. Sorry Sean… please leave a message. With LUA you can pretty much do anything, but figuring it out may take some time. Mario G

On Jun 13, 2019, at 6:51 AM, Sean Devoy <sdevoy@bizfocused.com> wrote:

Hi,

Is there a way to control the outgoing message when directing a call to VM? An Exec wants his VM calls to go to his office manager but with a different outgoing message than her own VM.

Thanks, Sean

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