Saving phone information from a Polycom IP501
Just wondering if it's possible to download data from a phone and save it into separate files or into a database? I just save a number into the phone and it occurred to me the minute I have to reboot or power cycle the phone, all contact info will be lost. If possible, I'd like to store the contact information and call history into a database for future reference, and perhaps being able to store that information into my email and contact management application (currently Evolution)
Hi Todd, Create a file named *mac-address*-directory.xml and make it world writeable (or at least something that allows your tftp server to write). When the user changes his/her directory this file should be re-written by the phone (I don't remember whether it is immediately or after a while). You cannot save the calls lists. __Yehavi: 2012/7/20 Todd Bailey <toddb@toddbailey.net>
Just wondering if it's possible to download data from a phone and save it into separate files or into a database?
I just save a number into the phone and it occurred to me the minute I have to reboot or power cycle the phone, all contact info will be lost.
If possible, I'd like to store the contact information and call history into a database for future reference, and perhaps being able to store that information into my email and contact management application (currently Evolution)
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OK I changed the permissions to 777 on files in the tftpboot folder and made and saved a few changes to the "contact directory" entries on the phone. Nothing has happened immediately to the 0004F2047968-directory.xml file, but will wait and check again tomorrow. Since the phone is able to boot from this folder, I'm assuming it can write changes as well. On Sat, 2012-07-21 at 08:37 +0300, Yehavi Bourvine wrote:
Hi Todd,
Create a file named mac-address-directory.xml and make it world writeable (or at least something that allows your tftp server to write). When the user changes his/her directory this file should be re-written by the phone (I don't remember whether it is immediately or after a while).
You cannot save the calls lists.
__Yehavi:
2012/7/20 Todd Bailey <toddb@toddbailey.net> Just wondering if it's possible to download data from a phone and save it into separate files or into a database?
I just save a number into the phone and it occurred to me the minute I have to reboot or power cycle the phone, all contact info will be lost.
If possible, I'd like to store the contact information and call history into a database for future reference, and perhaps being able to store that information into my email and contact management application (currently Evolution)
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
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Verify that your tftp server allows writing. The best way is to use TCPDUMP as I wrote you in order to see what the phone is trying to do. Look also in your syslog to see whether htere is some error message there. __Yehavi: 2012/7/21 Todd Bailey <toddb@toddbailey.net>
OK I changed the permissions to 777 on files in the tftpboot folder and made and saved a few changes to the "contact directory" entries on the phone.
Nothing has happened immediately to the 0004F2047968-directory.xml file, but will wait and check again tomorrow.
Since the phone is able to boot from this folder, I'm assuming it can write changes as well.
On Sat, 2012-07-21 at 08:37 +0300, Yehavi Bourvine wrote:
Hi Todd,
Create a file named mac-address-directory.xml and make it world writeable (or at least something that allows your tftp server to write). When the user changes his/her directory this file should be re-written by the phone (I don't remember whether it is immediately or after a while).
You cannot save the calls lists.
__Yehavi:
2012/7/20 Todd Bailey <toddb@toddbailey.net> Just wondering if it's possible to download data from a phone and save it into separate files or into a database?
I just save a number into the phone and it occurred to me the minute I have to reboot or power cycle the phone, all contact info will be lost.
If possible, I'd like to store the contact information and call history into a database for future reference, and perhaps being able to store that information into my email and contact management application (currently Evolution)
_________________________________________________________________________
Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:
http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
On Fri, Jul 20, 2012 at 1:52 PM, Todd Bailey <toddb@toddbailey.net> wrote:
Just wondering if it's possible to download data from a phone and save it into separate files or into a database?
The Polycom documentation is pretty good, but it's extensive. I'd say the learning curve for the Polycom platform is pretty steep, but worth while. Anyway, just my 2 cents. Gabe
participants (3)
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Gabriel Gunderson
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Todd Bailey
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Yehavi Bourvine