mod_valet_parking: auto reports on wrong leg of call
Hi all I did a 'make update' to 15289 and I found the auto feature added to mod_valet_parking so I figured I'd try it out. Everything works fine except that the extension number for the parked call is reported on the wrong leg of the call. It'd be good to sort this out as this is a useful feature for us. Regards Brian Stafford
You have to be doing it wrong then. Can you show us your dialplan you should have two extensions one for the lot range and one to attended transfer someone into the lot. /b On Oct 30, 2009, at 10:47 AM, Brian Stafford wrote:
Hi all
I did a 'make update' to 15289 and I found the auto feature added to mod_valet_parking so I figured I'd try it out. Everything works fine except that the extension number for the parked call is reported on the wrong leg of the call. It'd be good to sort this out as this is a useful feature for us.
Regards Brian Stafford
Brian West wrote:
You have to be doing it wrong then.
Can you show us your dialplan you should have two extensions one for the lot range and one to attended transfer someone into the lot.
/b
The relevant excerpt from the dialplan is <extension name="valet_unpark"> <condition field="destination_number" expression="^(41[0-9])$"> <action application="answer"/> <action application="valet_park" data="valet_lot $1"/> </condition> </extension> <extension name="valet_park"> <condition field="destination_number" expression="^(420)$"> <action application="answer"/> <action application="valet_park" data="valet_lot auto in 410 419"/> </condition> </extension> x410-419 are the slots and 420 parks a call. Parking by picking one of 410-419 works fine and subsequently dialling them from another works fine, I added x420 for the auto feature. Regards Brian
Brian Stafford wrote:
Brian West wrote:
You have to be doing it wrong then.
Can you show us your dialplan you should have two extensions one for the lot range and one to attended transfer someone into the lot.
/b
The relevant excerpt from the dialplan is
<extension name="valet_unpark"> <condition field="destination_number" expression="^(41[0-9])$"> <action application="answer"/> <action application="valet_park" data="valet_lot $1"/> </condition> </extension>
<extension name="valet_park"> <condition field="destination_number" expression="^(420)$"> <action application="answer"/> <action application="valet_park" data="valet_lot auto in 410 419"/> </condition> </extension>
x410-419 are the slots and 420 parks a call. Parking by picking one of 410-419 works fine and subsequently dialling them from another works fine, I added x420 for the auto feature.
Regards Brian
_
Any clues what I'm doing wrong? Is more information needed? Brian
There are 2 ways to use the auto in one is to attended transfer the call into the extension with auto in the other is to bind_meta_app a call to valet_park + auto in blind transfer to auto in only has one leg so the guy you transferred is the only one who can hear it because when you press the blind xfer key you hangup the call on your side. On Tue, Nov 3, 2009 at 3:28 AM, Brian Stafford < brian.stafford@lattice-voice.com> wrote:
Brian Stafford wrote:
Brian West wrote:
You have to be doing it wrong then.
Can you show us your dialplan you should have two extensions one for the lot range and one to attended transfer someone into the lot.
/b
The relevant excerpt from the dialplan is
<extension name="valet_unpark"> <condition field="destination_number" expression="^(41[0-9])$"> <action application="answer"/> <action application="valet_park" data="valet_lot $1"/> </condition> </extension>
<extension name="valet_park"> <condition field="destination_number" expression="^(420)$"> <action application="answer"/> <action application="valet_park" data="valet_lot auto in 410 419"/> </condition> </extension>
x410-419 are the slots and 420 parks a call. Parking by picking one of 410-419 works fine and subsequently dialling them from another works fine, I added x420 for the auto feature.
Regards Brian
_
Any clues what I'm doing wrong? Is more information needed?
Brian
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Anthony Minessale wrote:
There are 2 ways to use the auto in
one is to attended transfer the call into the extension with auto in the other is to bind_meta_app a call to valet_park + auto in
blind transfer to auto in only has one leg so the guy you transferred is the only one who can hear it because when you press the blind xfer key you hangup the call on your side. The penny drops - pretty obvious in hindsight. I've set it up with bind_meta_app and it's working very nicely now. Many thanks.
Brian
participants (3)
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Anthony Minessale
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Brian Stafford
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Brian West