I have V1.0.4 running on a test/production server. It's working quite well, except for voicemail retrieval over a satellite internet connection. Voice calls over satellite sound fine, other than the 600ms delay. I'm using the Howler Tech G729 module for G729 transcoding. I've noticed that in voice calls, the bandwidth over the satellite is a steady 24 kbps in both directions. When accessing voicemail, the bandwidth fluctuates with voice in the call. What I mean by that is, pauses in audio in the voicemail, or in the IVR, cause the bandwidth of the call to drop off momentarily. It's almost like it's using a variable bit rate. The audio sounds like there's packet loss. Pops and garbled speach. This is not noticable over a land internet connection. I'm using the built in voicemail. If I change the phone's codec to G711, the call is perfectly clear. Perhaps the Howler module doesn't like transcoding from the L16 codec that Freeswitch seems to use to play the wav file? Anyone else had any similar issues? -- View this message in context: http://old.nabble.com/voivemail-quality-tp27648642p27648642.html Sent from the Freeswitch-users mailing list archive at Nabble.com.
Have you asked Howler about this? This is not a support channel for commercial software that doesn't participate or contribute in the community. On Thu, Feb 18, 2010 at 7:21 PM, Edward Stevenson < iamcanadian@myfastmail.com> wrote:
I have V1.0.4 running on a test/production server. It's working quite well, except for voicemail retrieval over a satellite internet connection. Voice calls over satellite sound fine, other than the 600ms delay. I'm using the Howler Tech G729 module for G729 transcoding.
I've noticed that in voice calls, the bandwidth over the satellite is a steady 24 kbps in both directions. When accessing voicemail, the bandwidth fluctuates with voice in the call. What I mean by that is, pauses in audio in the voicemail, or in the IVR, cause the bandwidth of the call to drop off momentarily. It's almost like it's using a variable bit rate. The audio sounds like there's packet loss. Pops and garbled speach. This is not noticable over a land internet connection. I'm using the built in voicemail.
If I change the phone's codec to G711, the call is perfectly clear. Perhaps the Howler module doesn't like transcoding from the L16 codec that Freeswitch seems to use to play the wav file?
Anyone else had any similar issues? -- View this message in context: http://old.nabble.com/voivemail-quality-tp27648642p27648642.html Sent from the Freeswitch-users mailing list archive at Nabble.com.
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-- -Rupa
I might suggest you try with G711 , ilbc, speex .. see if it works with these ( and not which do / dont work ) then post back, I think Rupa's point is that it may be a codec issue. be helpful ( either way ) to prove that it is / isnt this 3rd party codec. Jay On Fri, Feb 19, 2010 at 12:01 PM, Rupa Schomaker <rupa@rupa.com> wrote:
Have you asked Howler about this? This is not a support channel for commercial software that doesn't participate or contribute in the community.
On Thu, Feb 18, 2010 at 7:21 PM, Edward Stevenson < iamcanadian@myfastmail.com> wrote:
I have V1.0.4 running on a test/production server. It's working quite well, except for voicemail retrieval over a satellite internet connection. Voice calls over satellite sound fine, other than the 600ms delay. I'm using the Howler Tech G729 module for G729 transcoding.
I've noticed that in voice calls, the bandwidth over the satellite is a steady 24 kbps in both directions. When accessing voicemail, the bandwidth fluctuates with voice in the call. What I mean by that is, pauses in audio in the voicemail, or in the IVR, cause the bandwidth of the call to drop off momentarily. It's almost like it's using a variable bit rate. The audio sounds like there's packet loss. Pops and garbled speach. This is not noticable over a land internet connection. I'm using the built in voicemail.
If I change the phone's codec to G711, the call is perfectly clear. Perhaps the Howler module doesn't like transcoding from the L16 codec that Freeswitch seems to use to play the wav file?
Anyone else had any similar issues? -- View this message in context: http://old.nabble.com/voivemail-quality-tp27648642p27648642.html Sent from the Freeswitch-users mailing list archive at Nabble.com.
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-- -Rupa
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-- Sincerely Jay
Rupa - Howler filled a big hole that we've been promised is going to be filled for the last two years, but said filling is still not available. That's a significant risk and contribution on their part. And the request is as to whether others have experienced similar problems, which strikes me as completely reasonable on a users mailing list. If you can't help Edward, then I'd suggest you keep quiet. --Dave Rupa wrote:
Have you asked Howler about this? This is not a support channel for commercial software that doesn't participate or contribute in the community.
On Thu, Feb 18, 2010 at 7:21 PM, Edward Stevenson <iamcanadian@myfastmail.com> wrote:
I have V1.0.4 running on a test/production server. It's working quite well, except for voicemail retrieval over a satellite internet connection. Voice calls over satellite sound fine, other than the 600ms delay. I'm using the Howler Tech G729 module for G729 transcoding.
I've noticed that in voice calls, the bandwidth over the satellite is a steady 24 kbps in both directions. When accessing voicemail, the bandwidth fluctuates with voice in the call. What I mean by that is, pauses in audio in the voicemail, or in the IVR, cause the bandwidth of the call to drop off momentarily. It's almost like it's using a variable bit rate. The audio sounds like there's packet loss. Pops and garbled speach. This is not noticable over a land internet connection. I'm using the built in voicemail.
If I change the phone's codec to G711, the call is perfectly clear. Perhaps the Howler module doesn't like transcoding from the L16 codec that Freeswitch seems to use to play the wav file?
Anyone else had any similar issues? -- View this message in context: http://old.nabble.com/voivemail-quality-tp27648642p27648642.html Sent from the Freeswitch-users mailing list archive at Nabble.com.
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-- -Rupa _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
We have g729 ready and tested... We just have to flip the switch and write a check. I have personally been working on this. The installer and testing of the license server and various registration details isn't a trivial task. I have been asking for testers over the past few weeks to flush out issues so we can lower our support overhead as our resources are already taxed to their limits. I thank everyone that has been involved in testing.. our first g729 release should be next week for the G729 codec at $10.00 per channel direct from our website. Thanks, Brian On Feb 18, 2010, at 10:14 PM, David Knell wrote:
Rupa -
Howler filled a big hole that we've been promised is going to be filled for the last two years, but said filling is still not available. That's a significant risk and contribution on their part.
And the request is as to whether others have experienced similar problems, which strikes me as completely reasonable on a users mailing list. If you can't help Edward, then I'd suggest you keep quiet.
--Dave
I think suggesting the user test with other codecs is very helpful.. your attacking rupa for making suggestions about where the issue is and what to do in order to resolve it how does that help ?? pot, kettle, black ??? J On Fri, Feb 19, 2010 at 2:14 PM, David Knell <dave@3c.co.uk> wrote:
Rupa -
Howler filled a big hole that we've been promised is going to be filled for the last two years, but said filling is still not available. That's a significant risk and contribution on their part.
And the request is as to whether others have experienced similar problems, which strikes me as completely reasonable on a users mailing list. If you can't help Edward, then I'd suggest you keep quiet.
--Dave
Rupa wrote:
Have you asked Howler about this? This is not a support channel for commercial software that doesn't participate or contribute in the community.
On Thu, Feb 18, 2010 at 7:21 PM, Edward Stevenson <iamcanadian@myfastmail.com> wrote:
I have V1.0.4 running on a test/production server. It's working quite well, except for voicemail retrieval over a satellite internet connection. Voice calls over satellite sound fine, other than the 600ms delay. I'm using the Howler Tech G729 module for G729 transcoding.
I've noticed that in voice calls, the bandwidth over the satellite is a steady 24 kbps in both directions. When accessing voicemail, the bandwidth fluctuates with voice in the call. What I mean by that is, pauses in audio in the voicemail, or in the IVR, cause the bandwidth of the call to drop off momentarily. It's almost like it's using a variable bit rate. The audio sounds like there's packet loss. Pops and garbled speach. This is not noticable over a land internet connection. I'm using the built in voicemail.
If I change the phone's codec to G711, the call is perfectly clear. Perhaps the Howler module doesn't like transcoding from the L16 codec that Freeswitch seems to use to play the wav file?
Anyone else had any similar issues? -- View this message in context: http://old.nabble.com/voivemail-quality-tp27648642p27648642.html Sent from the Freeswitch-users mailing list archive at Nabble.com.
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-- -Rupa _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
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-- Sincerely Jay
NOW NOW everyone just needs to get their panties out of a bunch. All was helpful... We are all here to accomplish the same thing and by working together more we can accomplish these tasks. After this friday Meeting our weekly meetings will be moved to wednesdays. We have a few things to go over and some of them are all related to what happens when 1.0.5 is tagged. /b On Feb 18, 2010, at 10:26 PM, jay binks wrote:
I think suggesting the user test with other codecs is very helpful..
your attacking rupa for making suggestions about where the issue is and what to do in order to resolve it how does that help ??
pot, kettle, black ???
J
On Fri, 2010-02-19 at 14:26 +1000, jay binks wrote:
I think suggesting the user test with other codecs is very helpful..
Edward already said that things worked with G.711 - that ought to be enough testing with other codecs.
your attacking rupa for making suggestions about where the issue is and what to do in order to resolve it how does that help ??
It doesn't, directly. And, had Rupa simply asked if the OP had raised the issue with Howler - which is a completely valid thing to do, particularly with the evidence in front of him - that'd have been one thing. But he didn't.
pot, kettle, black ???
How so, exactly? --Dave
J
On Fri, Feb 19, 2010 at 2:14 PM, David Knell <dave@3c.co.uk> wrote: Rupa -
Howler filled a big hole that we've been promised is going to be filled for the last two years, but said filling is still not available. That's a significant risk and contribution on their part.
And the request is as to whether others have experienced similar problems, which strikes me as completely reasonable on a users mailing list. If you can't help Edward, then I'd suggest you keep quiet.
--Dave
Rupa wrote: > Have you asked Howler about this? This is not a support channel for > commercial software that doesn't participate or contribute in the > community. > > On Thu, Feb 18, 2010 at 7:21 PM, Edward Stevenson > <iamcanadian@myfastmail.com> wrote: > > > I have V1.0.4 running on a test/production server. It's > working quite well, > except for voicemail retrieval over a satellite internet > connection. Voice > calls over satellite sound fine, other than the 600ms delay. > I'm using the > Howler Tech G729 module for G729 transcoding. > > I've noticed that in voice calls, the bandwidth over the > satellite is a > steady 24 kbps in both directions. When accessing voicemail, > the bandwidth > fluctuates with voice in the call. What I mean by that is, > pauses in audio > in the voicemail, or in the IVR, cause the bandwidth of the > call to drop off > momentarily. It's almost like it's using a variable bit > rate. The audio > sounds like there's packet loss. Pops and garbled speach. > This is not > noticable over a land internet connection. I'm using the > built in > voicemail. > > If I change the phone's codec to G711, the call is perfectly > clear. Perhaps > the Howler module doesn't like transcoding from the L16 codec > that > Freeswitch seems to use to play the wav file? > > Anyone else had any similar issues? > -- > View this message in context: > http://old.nabble.com/voivemail-quality-tp27648642p27648642.html > Sent from the Freeswitch-users mailing list archive at > Nabble.com. > > > _______________________________________________ > FreeSWITCH-users mailing list > FreeSWITCH-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org > > > > > -- > -Rupa > _______________________________________________ > FreeSWITCH-users mailing list > FreeSWITCH-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org
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-- Sincerely
Jay
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participants (5)
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Brian West
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David Knell
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Edward Stevenson
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jay binks
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Rupa Schomaker