Hello All, I have a basic system up and running i am able to dial out via my provider on both sip endpoints. I have setup 2 users 1000 and 1004. 1000 is created from the flat file xml and 1004 is from the xml_curl request. when i attempt to originate a call from user 1000 to an external number it passes through fine however when i originate a call from user 1004 i get subscriber absent both are running the same setup to my knowledge. Any Ideas? Errors: 2015-01-29 18:12:17.745051 [WARNING] mod_dptools.c:3979 Can't find user [1004@<IP>] 2015-01-29 18:12:17.745051 [NOTICE] switch_ivr_originate.c:2735 Cannot create outgoing channel of type [user] cause: [SUBSCRIBER_ABSENT] 2015-01-29 18:12:17.745051 [DEBUG] switch_ivr_originate.c:3723 Originate Resulted in Error Cause: 20 [SUBSCRIBER_ABSENT] 2015-01-29 18:12:17.745051 [INFO] mod_dptools.c:3234 Originate Failed. Cause: SUBSCRIBER_ABSENT 2015-01-29 18:12:17.745051 [NOTICE] switch_channel.c:4724 Hangup loopback/1004-b [CS_EXECUTE] [SUBSCRIBER_ABSENT] Sofia Registrations: ================================================================================================= Call-ID: ocq57n8fn23uo0s7rh2025 User: 1004@<IP> Contact: "" <sip:mp2337gf@1tfoakfdb6me.invalid ;transport=ws;fs_nat=yes;fs_path=sip%3Amp2337gf%40<IP>%3A59613%3Btransport%3Dws> Agent: SIP.js/0.6.3-devel BB Status: Registered(WS-NAT)(unknown) EXP(2015-01-29 18:24:02) EXPSECS(571) Ping-Status: Reachable Host: fs01-a IP: <IP> Port: 59613 Auth-User: 1004 Auth-Realm: <IP> MWI-Account: 1004@<IP> Originate command: originate {ignore_early_media=true,origination_caller_id_number=1004}loopback/1004 &bridge(sofia/gateway/test/555123456) Many Thanks Benjamin Rowe -- Benjamin Rowe Lazypeople Mobile: +44 (0)7904 026869 Phone: +44 (0)845 86 99 892 Email: ben@lazypeople.co.uk Web: http://www.lazypeople.co.uk