Snom and Aastra one-way audio after picking up call that has been on hold (NAT)
Hi, We have some Snom and Aastra phones that work well for normal calls, but when we call them from another location and then put the call on hold and pick it up again it only has one-way audio. Does anyone know how to solve this issue? It works fine when we call between 2 phones behind the same NAT, so I guess they send the local IP, but I havent found an option to make them behave otherwise. The calls get in like this: PSTN-gw -> FS -> NAT -> Snom/Aastra It works fine when I call out from the phones and set the call on hold (on the Snom/Aastra phones), though. This is on FreeSWITCH Version 1.0.head (git-cb6f1ed 2011-02-22 20-25-16 -0500) Regards Oyvind
sip trace please. /b On Mar 3, 2011, at 3:03 AM, Øyvind Albrigtsen wrote:
The calls get in like this: PSTN-gw -> FS -> NAT -> Snom/Aastra
It works fine when I call out from the phones and set the call on hold (on the Snom/Aastra phones), though.
This is on FreeSWITCH Version 1.0.head (git-cb6f1ed 2011-02-22 20-25-16 -0500)
Regards Oyvind
Here you go. 5328XXXX is the number the phone is called from (coming from a PSTN gateway without any NAT). On 03/03/2011 11:34 PM, Brian West wrote:
sip trace please.
/b
On Mar 3, 2011, at 3:03 AM, Øyvind Albrigtsen wrote:
The calls get in like this: PSTN-gw -> FS -> NAT -> Snom/Aastra
It works fine when I call out from the phones and set the call on hold (on the Snom/Aastra phones), though.
This is on FreeSWITCH Version 1.0.head (git-cb6f1ed 2011-02-22 20-25-16 -0500)
Regards Oyvind
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Have you had the chance to investigate this? It seems to be using the local IP (from behind NAT), but it's working fine with regular calls so the issue is specific to putting calls on Hold. Thanks in advance. Regards Oyvind On 03/04/2011 09:29 AM, Øyvind Albrigtsen wrote:
Here you go.
5328XXXX is the number the phone is called from (coming from a PSTN gateway without any NAT).
On 03/03/2011 11:34 PM, Brian West wrote:
sip trace please.
/b
On Mar 3, 2011, at 3:03 AM, Øyvind Albrigtsen wrote:
The calls get in like this: PSTN-gw -> FS -> NAT -> Snom/Aastra
It works fine when I call out from the phones and set the call on hold (on the Snom/Aastra phones), though.
This is on FreeSWITCH Version 1.0.head (git-cb6f1ed 2011-02-22 20-25-16 -0500)
Regards Oyvind
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participants (2)
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Brian West
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Øyvind Albrigtsen