Hi Sean, I don't know about your DTMF issue but I also had to add a directory extension to the dialplan to go with the change to the IVR IVR: <entry action="menu-exec-app" digits="5" param="transfer directory XML default"/> <!-- Directory --> dialplan/defaults.xml: <!-- dial by name directory extension --> <extension name="directory"> <condition field="destination_number" expression="^directory$"> <action application="answer"/> <action application="sleep" data="500"/> <action application="directory" data="default $${domain} default"/> </condition> </extension> Regards, Robert _____ From: Sean Holt [mailto:sean@obscuradigital.com] Sent: Monday, April 12, 2010 1:54 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Mod directory Ok I've downloaded the sounds and setup my ivr menu, but now it doesn't recognizes any incoming DTMF tones. I've run a wireshark capture and know that DTMF tones are successful when calling into a conference line, but nothing on the ivr menu. Thoughts? Thanks Sean On 4/12/10 10:13 AM, "Aloysius Lloyd" <lloyd.aloysius@gmail.com> wrote: You do not need to defined sound files in ivr. Sounds files are used by mod directory. Please read the wiki, in the last paragraph. Please note as of 2010/02/24, the default en/us/callie sounds do not contain the sounds needed for the directory. The current work-around is to copyhttp://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/ <http://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/> to {sounds_dir}/en/us/callie/directory/48000 On Mon, Apr 12, 2010 at 12:59 PM, Sean Holt <sean@obscuradigital.com> wrote: Hey Lloyd, When you say download sound files, where from? And how is that defined in the ivr menu? I looked over the wiki but couldn't figure out the flow. Plus I keep getting this message after enter the digit 5 2010-04-12 09:52:05.373930 [WARNING] sofia_glue.c:3290 Hello, I see you have a Sonus! FYI, Sonus cannot follow the RFC on the proper way to send DTMF. Sadly, my creator had to spend several hours figuring this out so I thought you'd like to know that! Don't worry, DTMF will work but you may want to ask them to fix it...... Thanks Sean On 4/12/10 9:00 AM, "Aloysius Lloyd" <lloyd.aloysius@gmail.com <http://lloyd.aloysius@gmail.com> > wrote: Here is the syntax I am using inside the ivr menus <entry action="menu-exec-app" digits="5" param="directory default ${domain_name} "/> When the user press 5 .. the Directory Application Will start. --- Here is the wiki. http://wiki.freeswitch.org/wiki/Mod_directory You need to download sound files manually.The users returned MUST be a member of a group. Thanks Lloyd On Sat, Apr 10, 2010 at 4:19 PM, Sean Holt <sean@obscuradigital.com <http://sean@obscuradigital.com> > wrote: Hello, Trying to figure out how to use the mod directory app within an ivr menu. Not sure of the syntax to use when building the ivr. Not ever sure it can be done. Also does mod_directory need to be added to a dialplan? Thanks Sean _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <http://FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _____ _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <http://FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _____ _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Ok well seems that my DTMF are working again, but after making the changes Robert recommended I¹m now getting this error message Invalid Application directory Maybe my confusion is in the default $${domain} default line. Not sure what default represents. I feel I¹ve almost got this figured out. Any thoughts why I might get this error? Thanks, Sean On 4/12/10 2:04 PM, "Robert Hadley" <robert.hadley@teotech.com> wrote:
Hi Sean,
I don¹t know about your DTMF issue but I also had to add a directory extension to the dialplan to go with the change to the IVR
IVR: <entry action="menu-exec-app" digits="5" param="transfer directory XML default"/> <!-- Directory -->
dialplan/defaults.xml: <!-- dial by name directory extension --> <extension name="directory"> <condition field="destination_number" expression="^directory$"> <action application="answer"/> <action application="sleep" data="500"/> <action application="directory" data="default $${domain} default"/> </condition> </extension>
Regards, Robert
From: Sean Holt [mailto:sean@obscuradigital.com] Sent: Monday, April 12, 2010 1:54 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Mod directory
Ok I¹ve downloaded the sounds and setup my ivr menu, but now it doesn¹t recognizes any incoming DTMF tones. I¹ve run a wireshark capture and know that DTMF tones are successful when calling into a conference line, but nothing on the ivr menu.
Thoughts? Thanks Sean
On 4/12/10 10:13 AM, "Aloysius Lloyd" <lloyd.aloysius@gmail.com> wrote: You do not need to defined sound files in ivr. Sounds files are used by mod directory.
Please read the wiki, in the last paragraph.
Please note as of 2010/02/24, the default en/us/callie sounds do not contain the sounds needed for the directory. The current work-around is to copyhttp://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/ <http://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/> to {sounds_dir}/en/us/callie/directory/48000
On Mon, Apr 12, 2010 at 12:59 PM, Sean Holt <sean@obscuradigital.com> wrote: Hey Lloyd,
When you say download sound files, where from? And how is that defined in the ivr menu?
I looked over the wiki but couldn¹t figure out the flow.
Plus I keep getting this message after enter the digit 5
2010-04-12 09:52:05.373930 [WARNING] sofia_glue.c:3290 Hello, I see you have a Sonus! FYI, Sonus cannot follow the RFC on the proper way to send DTMF. Sadly, my creator had to spend several hours figuring this out so I thought you'd like to know that! Don't worry, DTMF will work but you may want to ask them to fix it......
Thanks Sean
On 4/12/10 9:00 AM, "Aloysius Lloyd" <lloyd.aloysius@gmail.com <http://lloyd.aloysius@gmail.com> > wrote: Here is the syntax I am using inside the ivr menus
<entry action="menu-exec-app" digits="5" param="directory default ${domain_name} "/>
When the user press 5 .. the Directory Application Will start. ---
Here is the wiki.
http://wiki.freeswitch.org/wiki/Mod_directory
You need to download sound files manually.The users returned MUST be a member of a group.
Thanks Lloyd
On Sat, Apr 10, 2010 at 4:19 PM, Sean Holt <sean@obscuradigital.com <http://sean@obscuradigital.com> > wrote: Hello,
Trying to figure out how to use the mod directory app within an ivr menu. Not sure of the syntax to use when building the ivr. Not ever sure it can be done.
Also does mod_directory need to be added to a dialplan?
Thanks Sean
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Hi Sean, The default $${domain} default came right out of the wiki http://wiki.freeswitch.org/wiki/Mod_directory I'm not sure about the Invalid Application directory. Check that you've enabled mod_directory in both the build (uncomment mod_directory in module.conf) and at runtime in conf/autoload_config/modules.conf.xml (uncomment mod_directory). Also, don't forget as per the wiki you need to set the effective_caller_id_name to a name (first last) or add new param directory_full_name in the directory/default/lineId.xml files. Regards, Robert _____ From: Sean Holt [mailto:sean@obscuradigital.com] Sent: Monday, April 12, 2010 2:30 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] FW: Mod directory Ok well seems that my DTMF are working again, but after making the changes Robert recommended I'm now getting this error message Invalid Application directory Maybe my confusion is in the default $${domain} default line. Not sure what default represents. I feel I've almost got this figured out. Any thoughts why I might get this error? Thanks, Sean On 4/12/10 2:04 PM, "Robert Hadley" <robert.hadley@teotech.com> wrote: Hi Sean, I don't know about your DTMF issue but I also had to add a directory extension to the dialplan to go with the change to the IVR IVR: <entry action="menu-exec-app" digits="5" param="transfer directory XML default"/> <!-- Directory --> dialplan/defaults.xml: <!-- dial by name directory extension --> <extension name="directory"> <condition field="destination_number" expression="^directory$"> <action application="answer"/> <action application="sleep" data="500"/> <action application="directory" data="default $${domain} default"/> </condition> </extension> Regards, Robert _____ From: Sean Holt [mailto:sean@obscuradigital.com] Sent: Monday, April 12, 2010 1:54 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Mod directory Ok I've downloaded the sounds and setup my ivr menu, but now it doesn't recognizes any incoming DTMF tones. I've run a wireshark capture and know that DTMF tones are successful when calling into a conference line, but nothing on the ivr menu. Thoughts? Thanks Sean On 4/12/10 10:13 AM, "Aloysius Lloyd" <lloyd.aloysius@gmail.com> wrote: You do not need to defined sound files in ivr. Sounds files are used by mod directory. Please read the wiki, in the last paragraph. Please note as of 2010/02/24, the default en/us/callie sounds do not contain the sounds needed for the directory. The current work-around is to copyhttp://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/ <http://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/> to {sounds_dir}/en/us/callie/directory/48000 On Mon, Apr 12, 2010 at 12:59 PM, Sean Holt <sean@obscuradigital.com> wrote: Hey Lloyd, When you say download sound files, where from? And how is that defined in the ivr menu? I looked over the wiki but couldn't figure out the flow. Plus I keep getting this message after enter the digit 5 2010-04-12 09:52:05.373930 [WARNING] sofia_glue.c:3290 Hello, I see you have a Sonus! FYI, Sonus cannot follow the RFC on the proper way to send DTMF. Sadly, my creator had to spend several hours figuring this out so I thought you'd like to know that! Don't worry, DTMF will work but you may want to ask them to fix it...... Thanks Sean On 4/12/10 9:00 AM, "Aloysius Lloyd" <lloyd.aloysius@gmail.com <http://lloyd.aloysius@gmail.com> > wrote: Here is the syntax I am using inside the ivr menus <entry action="menu-exec-app" digits="5" param="directory default ${domain_name} "/> When the user press 5 .. the Directory Application Will start. --- Here is the wiki. http://wiki.freeswitch.org/wiki/Mod_directory You need to download sound files manually.The users returned MUST be a member of a group. Thanks Lloyd On Sat, Apr 10, 2010 at 4:19 PM, Sean Holt <sean@obscuradigital.com <http://sean@obscuradigital.com> > wrote: Hello, Trying to figure out how to use the mod directory app within an ivr menu. Not sure of the syntax to use when building the ivr. Not ever sure it can be done. Also does mod_directory need to be added to a dialplan? Thanks Sean _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <http://FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _____ _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <http://FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _____ _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _____ _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Sometimes it¹s the simplest things that one overlooks. I guess enabling mod_directory would be critical....doh! Anyways mod_directory is answering my calls now but still not getting any results when looking up a name/extension New error is sampling rate doesn¹t match Not sure if this is affecting my search, but at least I¹m closer to my end goal Thanks Sean On 4/12/10 2:45 PM, "Robert Hadley" <robert.hadley@teotech.com> wrote:
Hi Sean,
The default $${domain} default came right out of the wiki
http://wiki.freeswitch.org/wiki/Mod_directory
I¹m not sure about the Invalid Application directory. Check that you¹ve enabled mod_directory in both the build (uncomment mod_directory in module.conf) and at runtime in conf/autoload_config/modules.conf.xml (uncomment mod_directory).
Also, don¹t forget as per the wiki you need to set the effective_caller_id_name to a name (first last) or add new param directory_full_name in the directory/default/lineId.xml files.
Regards, Robert
From: Sean Holt [mailto:sean@obscuradigital.com] Sent: Monday, April 12, 2010 2:30 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] FW: Mod directory
Ok well seems that my DTMF are working again, but after making the changes Robert recommended I¹m now getting this error message
Invalid Application directory
Maybe my confusion is in the default $${domain} default line. Not sure what default represents.
I feel I¹ve almost got this figured out. Any thoughts why I might get this error? Thanks, Sean On 4/12/10 2:04 PM, "Robert Hadley" <robert.hadley@teotech.com> wrote: Hi Sean,
I don¹t know about your DTMF issue but I also had to add a directory extension to the dialplan to go with the change to the IVR
IVR: <entry action="menu-exec-app" digits="5" param="transfer directory XML default"/> <!-- Directory -->
dialplan/defaults.xml: <!-- dial by name directory extension --> <extension name="directory"> <condition field="destination_number" expression="^directory$"> <action application="answer"/> <action application="sleep" data="500"/> <action application="directory" data="default $${domain} default"/> </condition> </extension>
Regards, Robert
From: Sean Holt [mailto:sean@obscuradigital.com] Sent: Monday, April 12, 2010 1:54 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Mod directory
Ok I¹ve downloaded the sounds and setup my ivr menu, but now it doesn¹t recognizes any incoming DTMF tones. I¹ve run a wireshark capture and know that DTMF tones are successful when calling into a conference line, but nothing on the ivr menu.
Thoughts? Thanks Sean
On 4/12/10 10:13 AM, "Aloysius Lloyd" <lloyd.aloysius@gmail.com> wrote: You do not need to defined sound files in ivr. Sounds files are used by mod directory.
Please read the wiki, in the last paragraph.
Please note as of 2010/02/24, the default en/us/callie sounds do not contain the sounds needed for the directory. The current work-around is to copyhttp://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/ <http://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/> to {sounds_dir}/en/us/callie/directory/48000
On Mon, Apr 12, 2010 at 12:59 PM, Sean Holt <sean@obscuradigital.com> wrote: Hey Lloyd,
When you say download sound files, where from? And how is that defined in the ivr menu?
I looked over the wiki but couldn¹t figure out the flow.
Plus I keep getting this message after enter the digit 5
2010-04-12 09:52:05.373930 [WARNING] sofia_glue.c:3290 Hello, I see you have a Sonus! FYI, Sonus cannot follow the RFC on the proper way to send DTMF. Sadly, my creator had to spend several hours figuring this out so I thought you'd like to know that! Don't worry, DTMF will work but you may want to ask them to fix it......
Thanks Sean
On 4/12/10 9:00 AM, "Aloysius Lloyd" <lloyd.aloysius@gmail.com <http://lloyd.aloysius@gmail.com> > wrote: Here is the syntax I am using inside the ivr menus
<entry action="menu-exec-app" digits="5" param="directory default ${domain_name} "/>
When the user press 5 .. the Directory Application Will start. ---
Here is the wiki.
http://wiki.freeswitch.org/wiki/Mod_directory
You need to download sound files manually.The users returned MUST be a member of a group.
Thanks Lloyd
On Sat, Apr 10, 2010 at 4:19 PM, Sean Holt <sean@obscuradigital.com <http://sean@obscuradigital.com> > wrote: Hello,
Trying to figure out how to use the mod directory app within an ivr menu. Not sure of the syntax to use when building the ivr. Not ever sure it can be done.
Also does mod_directory need to be added to a dialplan?
Thanks Sean
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participants (2)
-
Robert Hadley
-
Sean Holt