Hello list, I¹ve been dealing with a particular issue with in-coming calls. Leg A calls into the office, then Leg B (endpoint) picks up call but hears nothing on other side. Wait 4 sec call completes and Leg B can hear the other person. I have Centos 5.4 Latest git build Polycom phones Calling out is not a problem. Not sure how to troubleshoot this issue or maybe there¹s a delay setting in the sip profile that waits for the channel to complete. Thanks for the help Sean
Hop on the console, turn on siptrace and watch the call flow for clues. You might need to do a tcpdump capturing both signaling and media and then analyze in Wireshark to see what exactly is happening. -MC On Sun, Jun 13, 2010 at 6:14 PM, Sean Holt <sean@obscuradigital.com> wrote:
Hello list,
I’ve been dealing with a particular issue with in-coming calls. Leg A calls into the office, then Leg B (endpoint) picks up call but hears nothing on other side. Wait 4 sec call completes and Leg B can hear the other person.
I have Centos 5.4 Latest git build Polycom phones
Calling out is not a problem.
Not sure how to troubleshoot this issue or maybe there’s a delay setting in the sip profile that waits for the channel to complete.
Thanks for the help Sean
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Hey MC, would you be willing to look over my tcpdump to help determine where the failure is happening? Sean On 6/14/10 12:32 PM, "Michael Collins" <msc@freeswitch.org> wrote:
Hop on the console, turn on siptrace and watch the call flow for clues. You might need to do a tcpdump capturing both signaling and media and then analyze in Wireshark to see what exactly is happening. -MC
On Sun, Jun 13, 2010 at 6:14 PM, Sean Holt <sean@obscuradigital.com> wrote:
Hello list,
I¹ve been dealing with a particular issue with in-coming calls. Leg A calls into the office, then Leg B (endpoint) picks up call but hears nothing on other side. Wait 4 sec call completes and Leg B can hear the other person.
I have Centos 5.4 Latest git build Polycom phones
Calling out is not a problem.
Not sure how to troubleshoot this issue or maybe there¹s a delay setting in the sip profile that waits for the channel to complete.
Thanks for the help Sean
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Sure. Put all this information into pastebin.freeswitch.org: Your topology, including the SIP provider, any routers/firewalls (including make & model), phone make & model Your relevant dialplan Console log of the call, with SIP trace turned on You can also email me the .pcap file, but I don't want to review it until you've got all the above information posted so that we can get a good picture of what's happening... Thanks! -MC On Tue, Jun 15, 2010 at 10:03 AM, Sean Holt <sean@obscuradigital.com> wrote:
Hey MC, would you be willing to look over my tcpdump to help determine where the failure is happening?
Sean
On 6/14/10 12:32 PM, "Michael Collins" <msc@freeswitch.org> wrote:
Hop on the console, turn on siptrace and watch the call flow for clues. You might need to do a tcpdump capturing both signaling and media and then analyze in Wireshark to see what exactly is happening. -MC
On Sun, Jun 13, 2010 at 6:14 PM, Sean Holt <sean@obscuradigital.com> wrote:
Hello list,
I’ve been dealing with a particular issue with in-coming calls. Leg A calls into the office, then Leg B (endpoint) picks up call but hears nothing on other side. Wait 4 sec call completes and Leg B can hear the other person.
I have Centos 5.4 Latest git build Polycom phones
Calling out is not a problem.
Not sure how to troubleshoot this issue or maybe there’s a delay setting in the sip profile that waits for the channel to complete.
Thanks for the help Sean
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Should I put the freeswitch log into the pastebin or attach it? On 6/15/10 11:11 AM, "Michael Collins" <msc@freeswitch.org> wrote:
Sure. Put all this information into pastebin.freeswitch.org <http://pastebin.freeswitch.org> :
Your topology, including the SIP provider, any routers/firewalls (including make & model), phone make & model Your relevant dialplan Console log of the call, with SIP trace turned on
You can also email me the .pcap file, but I don't want to review it until you've got all the above information posted so that we can get a good picture of what's happening...
Thanks! -MC
On Tue, Jun 15, 2010 at 10:03 AM, Sean Holt <sean@obscuradigital.com> wrote:
Hey MC, would you be willing to look over my tcpdump to help determine where the failure is happening?
Sean
On 6/14/10 12:32 PM, "Michael Collins" <msc@freeswitch.org <http://msc@freeswitch.org> > wrote:
Hop on the console, turn on siptrace and watch the call flow for clues. You might need to do a tcpdump capturing both signaling and media and then analyze in Wireshark to see what exactly is happening. -MC
On Sun, Jun 13, 2010 at 6:14 PM, Sean Holt <sean@obscuradigital.com <http://sean@obscuradigital.com> > wrote:
Hello list,
I¹ve been dealing with a particular issue with in-coming calls. Leg A calls into the office, then Leg B (endpoint) picks up call but hears nothing on other side. Wait 4 sec call completes and Leg B can hear the other person.
I have Centos 5.4 Latest git build Polycom phones
Calling out is not a problem.
Not sure how to troubleshoot this issue or maybe there¹s a delay setting in the sip profile that waits for the channel to complete.
Thanks for the help Sean
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Pastebin, please. On Tue, Jun 15, 2010 at 12:19 PM, Sean Holt <sean@obscuradigital.com> wrote:
Should I put the freeswitch log into the pastebin or attach it?
On 6/15/10 11:11 AM, "Michael Collins" <msc@freeswitch.org> wrote:
Sure. Put all this information into pastebin.freeswitch.org < http://pastebin.freeswitch.org> :
Your topology, including the SIP provider, any routers/firewalls (including make & model), phone make & model Your relevant dialplan Console log of the call, with SIP trace turned on
You can also email me the .pcap file, but I don't want to review it until you've got all the above information posted so that we can get a good picture of what's happening...
Thanks! -MC
On Tue, Jun 15, 2010 at 10:03 AM, Sean Holt <sean@obscuradigital.com> wrote:
Hey MC, would you be willing to look over my tcpdump to help determine where the failure is happening?
Sean
On 6/14/10 12:32 PM, "Michael Collins" <msc@freeswitch.org < http://msc@freeswitch.org> > wrote:
Hop on the console, turn on siptrace and watch the call flow for clues. You might need to do a tcpdump capturing both signaling and media and then analyze in Wireshark to see what exactly is happening. -MC
On Sun, Jun 13, 2010 at 6:14 PM, Sean Holt <sean@obscuradigital.com < http://sean@obscuradigital.com> > wrote:
Hello list,
I’ve been dealing with a particular issue with in-coming calls. Leg A calls into the office, then Leg B (endpoint) picks up call but hears nothing on other side. Wait 4 sec call completes and Leg B can hear the other person.
I have Centos 5.4 Latest git build Polycom phones
Calling out is not a problem.
Not sure how to troubleshoot this issue or maybe there’s a delay setting in the sip profile that waits for the channel to complete.
Thanks for the help Sean
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Hey MC, Did you by chance get an opportunity to look over my configuration in the pastebin? Thanks Sean On 6/15/10 12:45 PM, "Michael Collins" <msc@freeswitch.org> wrote:
Pastebin, please.
On Tue, Jun 15, 2010 at 12:19 PM, Sean Holt <sean@obscuradigital.com> wrote:
Should I put the freeswitch log into the pastebin or attach it?
On 6/15/10 11:11 AM, "Michael Collins" <msc@freeswitch.org <http://msc@freeswitch.org> > wrote:
Sure. Put all this information into pastebin.freeswitch.org <http://pastebin.freeswitch.org> <http://pastebin.freeswitch.org> :
Your topology, including the SIP provider, any routers/firewalls (including make & model), phone make & model Your relevant dialplan Console log of the call, with SIP trace turned on
You can also email me the .pcap file, but I don't want to review it until you've got all the above information posted so that we can get a good picture of what's happening...
Thanks! -MC
On Tue, Jun 15, 2010 at 10:03 AM, Sean Holt <sean@obscuradigital.com <http://sean@obscuradigital.com> > wrote:
Hey MC, would you be willing to look over my tcpdump to help determine where the failure is happening?
Sean
On 6/14/10 12:32 PM, "Michael Collins" <msc@freeswitch.org <http://msc@freeswitch.org> <http://msc@freeswitch.org> > wrote:
Hop on the console, turn on siptrace and watch the call flow for clues. You might need to do a tcpdump capturing both signaling and media and then analyze in Wireshark to see what exactly is happening. -MC
On Sun, Jun 13, 2010 at 6:14 PM, Sean Holt <sean@obscuradigital.com <http://sean@obscuradigital.com> <http://sean@obscuradigital.com> > wrote:
Hello list,
I¹ve been dealing with a particular issue with in-coming calls. Leg A calls into the office, then Leg B (endpoint) picks up call but hears nothing on other side. Wait 4 sec call completes and Leg B can hear the other person.
I have Centos 5.4 Latest git build Polycom phones
Calling out is not a problem.
Not sure how to troubleshoot this issue or maybe there¹s a delay setting in the sip profile that waits for the channel to complete.
Thanks for the help Sean
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On Thu, Jun 17, 2010 at 3:38 PM, Sean Holt <sean@obscuradigital.com> wrote:
Hey MC, Did you by chance get an opportunity to look over my configuration in the pastebin?
Thanks Sean
Yes. Question - are you deliberately calling four or five different phones when this call comes in? Or do you hve SCA/SLA set up? It looks like a bunch of phones all get rung when this call comes in. Is that what you are trying to do? To make sure there isn't an issue with SCA try sending a call to a phone that is not sharing any of its lines and capture the same information. See if the 4 sec lag is there also. -MC
On 6/15/10 12:45 PM, "Michael Collins" <msc@freeswitch.org> wrote:
Pastebin, please.
On Tue, Jun 15, 2010 at 12:19 PM, Sean Holt <sean@obscuradigital.com> wrote:
Should I put the freeswitch log into the pastebin or attach it?
On 6/15/10 11:11 AM, "Michael Collins" <msc@freeswitch.org < http://msc@freeswitch.org> > wrote:
Sure. Put all this information into pastebin.freeswitch.org < http://pastebin.freeswitch.org> <http://pastebin.freeswitch.org> :
Your topology, including the SIP provider, any routers/firewalls (including make & model), phone make & model Your relevant dialplan Console log of the call, with SIP trace turned on
You can also email me the .pcap file, but I don't want to review it until you've got all the above information posted so that we can get a good picture of what's happening...
Thanks! -MC
On Tue, Jun 15, 2010 at 10:03 AM, Sean Holt <sean@obscuradigital.com < http://sean@obscuradigital.com> > wrote:
Hey MC, would you be willing to look over my tcpdump to help determine where the failure is happening?
Sean
On 6/14/10 12:32 PM, "Michael Collins" <msc@freeswitch.org < http://msc@freeswitch.org> <http://msc@freeswitch.org> > wrote:
Hop on the console, turn on siptrace and watch the call flow for clues. You might need to do a tcpdump capturing both signaling and media and then analyze in Wireshark to see what exactly is happening. -MC
On Sun, Jun 13, 2010 at 6:14 PM, Sean Holt <sean@obscuradigital.com < http://sean@obscuradigital.com> <http://sean@obscuradigital.com> > wrote:
Hello list,
I’ve been dealing with a particular issue with in-coming calls. Leg A calls into the office, then Leg B (endpoint) picks up call but hears nothing on other side. Wait 4 sec call completes and Leg B can hear the other person.
I have Centos 5.4 Latest git build Polycom phones
Calling out is not a problem.
Not sure how to troubleshoot this issue or maybe there’s a delay setting in the sip profile that waits for the channel to complete.
Thanks for the help Sean
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I am deliberately calling 5 phones, in a ring group. Previously I did try a single phone, but same issue. I don¹t have shared line enables. Sean On 6/17/10 3:50 PM, "Michael Collins" <msc@freeswitch.org> wrote:
On Thu, Jun 17, 2010 at 3:38 PM, Sean Holt <sean@obscuradigital.com> wrote:
Hey MC, Did you by chance get an opportunity to look over my configuration in the pastebin?
Thanks Sean
Yes. Question - are you deliberately calling four or five different phones when this call comes in? Or do you hve SCA/SLA set up? It looks like a bunch of phones all get rung when this call comes in. Is that what you are trying to do? To make sure there isn't an issue with SCA try sending a call to a phone that is not sharing any of its lines and capture the same information. See if the 4 sec lag is there also. -MC
On 6/15/10 12:45 PM, "Michael Collins" <msc@freeswitch.org <http://msc@freeswitch.org> > wrote:
Pastebin, please.
On Tue, Jun 15, 2010 at 12:19 PM, Sean Holt <sean@obscuradigital.com <http://sean@obscuradigital.com> > wrote:
Should I put the freeswitch log into the pastebin or attach it?
On 6/15/10 11:11 AM, "Michael Collins" <msc@freeswitch.org <http://msc@freeswitch.org> <http://msc@freeswitch.org> > wrote:
Sure. Put all this information into pastebin.freeswitch.org <http://pastebin.freeswitch.org> <http://pastebin.freeswitch.org> <http://pastebin.freeswitch.org> :
Your topology, including the SIP provider, any routers/firewalls (including make & model), phone make & model Your relevant dialplan Console log of the call, with SIP trace turned on
You can also email me the .pcap file, but I don't want to review it until you've got all the above information posted so that we can get a good picture of what's happening...
Thanks! -MC
On Tue, Jun 15, 2010 at 10:03 AM, Sean Holt <sean@obscuradigital.com <http://sean@obscuradigital.com> <http://sean@obscuradigital.com> > wrote:
Hey MC, would you be willing to look over my tcpdump to help determine where the failure is happening?
Sean
On 6/14/10 12:32 PM, "Michael Collins" <msc@freeswitch.org <http://msc@freeswitch.org> <http://msc@freeswitch.org> <http://msc@freeswitch.org> > wrote:
> Hop on the console, turn on siptrace and watch the call flow for clues. > You might need to do a tcpdump capturing both signaling and media and > then analyze in Wireshark to see what exactly is happening. > -MC > > On Sun, Jun 13, 2010 at 6:14 PM, Sean Holt <sean@obscuradigital.com > <http://sean@obscuradigital.com> <http://sean@obscuradigital.com> > <http://sean@obscuradigital.com> > wrote:
Hello list, I¹ve been dealing with a particular issue with in-coming calls. Leg A calls into the office, then Leg B (endpoint) picks up call but hears nothing on other side. Wait 4 sec call completes and Leg B can hear the other person. I have Centos 5.4 Latest git build Polycom phones Calling out is not a problem. Not sure how to troubleshoot this issue or maybe there¹s a delay setting in the sip profile that waits for the channel to complete. Thanks for the help Sean _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <http://FreeSWITCH-users@lists.freeswitch.org> <http://FreeSWITCH-users@lists.freeswitch.org> <http://FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
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Hey MC, http://pastebin.freeswitch.org/13191 Topology: Bandwidth.com---->ISP provider: Towerstream(8mg up/down)-------->Linksys router(WRT54GL)--------->D-link 24 port DES-3052P------->Polcom phones & Freeswitch server Thanks Sean On 6/15/10 11:11 AM, "Michael Collins" <msc@freeswitch.org> wrote:
Sure. Put all this information into pastebin.freeswitch.org <http://pastebin.freeswitch.org> :
Your topology, including the SIP provider, any routers/firewalls (including make & model), phone make & model Your relevant dialplan Console log of the call, with SIP trace turned on
You can also email me the .pcap file, but I don't want to review it until you've got all the above information posted so that we can get a good picture of what's happening...
Thanks! -MC
On Tue, Jun 15, 2010 at 10:03 AM, Sean Holt <sean@obscuradigital.com> wrote:
Hey MC, would you be willing to look over my tcpdump to help determine where the failure is happening?
Sean
On 6/14/10 12:32 PM, "Michael Collins" <msc@freeswitch.org <http://msc@freeswitch.org> > wrote:
Hop on the console, turn on siptrace and watch the call flow for clues. You might need to do a tcpdump capturing both signaling and media and then analyze in Wireshark to see what exactly is happening. -MC
On Sun, Jun 13, 2010 at 6:14 PM, Sean Holt <sean@obscuradigital.com <http://sean@obscuradigital.com> > wrote:
Hello list,
I¹ve been dealing with a particular issue with in-coming calls. Leg A calls into the office, then Leg B (endpoint) picks up call but hears nothing on other side. Wait 4 sec call completes and Leg B can hear the other person.
I have Centos 5.4 Latest git build Polycom phones
Calling out is not a problem.
Not sure how to troubleshoot this issue or maybe there¹s a delay setting in the sip profile that waits for the channel to complete.
Thanks for the help Sean
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what firmware do you have on that polycom? btw how is towerstream for you? /b On Jun 15, 2010, at 4:00 PM, Sean Holt wrote:
Hey MC,
http://pastebin.freeswitch.org/13191
Topology: Bandwidth.com---->ISP provider: Towerstream(8mg up/down)-------->Linksys router(WRT54GL)--------->D-link 24 port DES-3052P------->Polcom phones & Freeswitch server
Thanks Sean
I have firmware 4.2.0 We've been using Towerstream for about 5 years with about 98% up time. It's not bad. I just started using FS over Towerstream so I don't have any true experience in that regard. Sean On 6/15/10 2:11 PM, "Brian West" <brian@freeswitch.org> wrote:
what firmware do you have on that polycom? btw how is towerstream for you?
/b
On Jun 15, 2010, at 4:00 PM, Sean Holt wrote:
Hey MC,
http://pastebin.freeswitch.org/13191
Topology: Bandwidth.com---->ISP provider: Towerstream(8mg up/down)-------->Linksys router(WRT54GL)--------->D-link 24 port DES-3052P------->Polcom phones & Freeswitch server
Thanks Sean
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participants (3)
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Brian West
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Michael Collins
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Sean Holt