Hello all, The documentation has this to say on start_dtmf_generate: As an example, Placing this in the Dialplan prior to bridging a call, will allow a phone set to rfc2833 ( info ) to send DTMF tones (in-band ) out to the recipient (IVR) or Auto Attendants. Thus changing the outgoing routing from (info) to (in-band). From what I understand rfc2833 != info. Does this mean if a user is set for rfc2833 OR info that FS will generate inband tones to send out? Does it only generate tones for info? If I can get any clarification on this I'll be more than happy to update the documentation. Thanks, Ben J -- Ben J. -- Support Engineer II Teliax, Inc - Denver, CO tips and faqs at help.teliax.com