Can't get fax working
Hello! I need help with fax configuration. My network is: PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25 +0200) Audiocodes firmware: 6.00A.038.004 I can't get faxes working :( In FS profiles there is a parameter <param name="t38-passthru" value="true"/> Cisco DP fax settings: fax-relay ecm disable fax rate 9600 fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through g711alaw no vad On Audiocodes there is also T38 enabled (as I think) but there is no T38. There are messages on MP-114: ErrMgs=16 T38Decoder received Non-T38 Packet and || Modem Relay Is Not Supported! Forcing Bypass Mode Please, help! What information I need to collect to help solve the problem? -- Regards, Boris
Hello! After digging I found that problem is with Audiocodes. Kapanga SoftPhone --- FS -- Cisco 5350 -- PSTN -- fax is working Kapanga SoftPhone -- FS -- VOIP clould --- fax is working Kapanga SoftPhone -- FS -- AudioCodes MP-11x -- fax is not working.... So may be there is somebody who may help with AudioCodes configuration?
Hello!
I need help with fax configuration. My network is:
PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax
FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25 +0200) Audiocodes firmware: 6.00A.038.004 I can't get faxes working :( In FS profiles there is a parameter <param name="t38-passthru" value="true"/> Cisco DP fax settings: fax-relay ecm disable fax rate 9600 fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through g711alaw no vad
On Audiocodes there is also T38 enabled (as I think) but there is no T38. There are messages on MP-114: ErrMgs=16 T38Decoder received Non-T38 Packet and || Modem Relay Is Not Supported! Forcing Bypass Mode
Please, help! What information I need to collect to help solve the problem? -- Regards, Boris
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-- Regards, Boris
Boris, what is your primary voice codec on the Audiocodes ? If it is G711A, try setting G729 instead. David Ponzone Direction Technique email: david.ponzone@ipeva.fr tel: 01 74 03 18 97 gsm: 06 66 98 76 34 Service Client IPeva tel: 0811 46 26 26 www.ipeva.fr - www.ipeva-studio.com Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. IPeva décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur. Le 19/07/2011 à 16:31, Boris Kovalenko a écrit :
Hello!
After digging I found that problem is with Audiocodes. Kapanga SoftPhone --- FS -- Cisco 5350 -- PSTN -- fax is working Kapanga SoftPhone -- FS -- VOIP clould --- fax is working Kapanga SoftPhone -- FS -- AudioCodes MP-11x -- fax is not working....
So may be there is somebody who may help with AudioCodes configuration?
Hello!
I need help with fax configuration. My network is:
PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax
FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25 +0200) Audiocodes firmware: 6.00A.038.004 I can't get faxes working :( In FS profiles there is a parameter <param name="t38-passthru" value="true"/> Cisco DP fax settings: fax-relay ecm disable fax rate 9600 fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through g711alaw no vad
On Audiocodes there is also T38 enabled (as I think) but there is no T38. There are messages on MP-114: ErrMgs=16 T38Decoder received Non-T38 Packet and Modem Relay Is Not Supported! Forcing Bypass Mode
Please, help! What information I need to collect to help solve the problem? -- Regards, Boris
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-- Regards, Boris
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Hello! Doesn't help, David. Or may be I don't understood what primary codec is? I changed the order of codecs in tel profile.
Boris, what is your primary voice codec on the Audiocodes ? If it is G711A, try setting G729 instead.
David Ponzone Direction Technique email: david.ponzone@ipeva.fr <mailto:david.ponzone@ipeva.fr> tel: 01 74 03 18 97 gsm: 06 66 98 76 34
Service ClientIPeva tel: 0811 46 26 26 www.ipeva.fr <BLOCKED::http://www.ipeva.fr/> - www.ipeva-studio.com <BLOCKED::http://www.ipeva-studio.com/>
/Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. /*/IPeva/*/ décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur./ / /
Le 19/07/2011 à 16:31, Boris Kovalenko a écrit :
Hello!
After digging I found that problem is with Audiocodes. Kapanga SoftPhone --- FS -- Cisco 5350 -- PSTN -- fax is working Kapanga SoftPhone -- FS -- VOIP clould --- fax is working Kapanga SoftPhone -- FS -- AudioCodes MP-11x -- fax is not working....
So may be there is somebody who may help with AudioCodes configuration?
Hello!
I need help with fax configuration. My network is:
PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax
FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25 +0200) Audiocodes firmware: 6.00A.038.004 I can't get faxes working :( In FS profiles there is a parameter <param name="t38-passthru" value="true"/> Cisco DP fax settings: fax-relay ecm disable fax rate 9600 fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through g711alaw no vad
On Audiocodes there is also T38 enabled (as I think) but there is no T38. There are messages on MP-114: ErrMgs=16 T38Decoder received Non-T38 Packet and || Modem Relay Is Not Supported! Forcing Bypass Mode
Please, help! What information I need to collect to help solve the problem? -- Regards, Boris
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-- Regards, Boris
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-- ? ?????????, ????? ????????? ??? "??????" ???. +7 (3435) 230001 ???? +7 (3435) 230005
Hello Boris, It seems like your Audiocodes is misconfigured. I had a different problem which might be (or not) related to your problem: Both FS and Audiocodes asked for T.38 and it didn't work. Do you have T38 enabled in FreeSwitch? If so, try the following at your MP: - At the Fax/Modem screen disable all fax and modems protocols. - At all other screens set the fax protocol to be T.38 - Add the T.38 codec. I hope this helps. __Yehavi: 2011/7/19 Boris Kovalenko <boris@tagnet.ru>
Hello!
I need help with fax configuration. My network is:
PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax
FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25 +0200) Audiocodes firmware: 6.00A.038.004 I can't get faxes working :( In FS profiles there is a parameter <param name="t38-passthru" value="true"/> Cisco DP fax settings: fax-relay ecm disable fax rate 9600 fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through g711alaw no vad
On Audiocodes there is also T38 enabled (as I think) but there is no T38. There are messages on MP-114: ErrMgs=16 T38Decoder received Non-T38 Packet and
Modem Relay Is Not Supported! Forcing Bypass Mode
Please, help! What information I need to collect to help solve the problem?
-- Regards, Boris
_______________________________________________ Join us at ClueCon 2011, Aug 9-11, Chicago http://www.cluecon.com 877-7-4ACLUE
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Hello!
Hello Boris, It seems like your Audiocodes is misconfigured. I had a different problem which might be (or not) related to your problem: Both FS and Audiocodes asked for T.38 and it didn't work. Do you have T38 enabled in FreeSwitch? If so, try the following at your MP: I think I have. This is my configuration: <configuration name="fax.conf" description="FAX application configuration"> <settings> <param name="use-ecm" value="false"/> <param name="verbose" value="true"/> <param name="disable-v17" value="false"/> <param name="ident" value="SpanDSP Fax Ident"/> <param name="header" value="SpanDSP Fax Header"/> <param name="spool-dir" value="/tmp"/> <param name="file-prefix" value="faxrx"/> <param name="enable-t38" value="true"/> <param name="enable-t38-request" value="false"/> </settings> </configuration>
Also I have <param name="t38-passthru" value="true"/> in every sip profile. Also <!-- <param name="inbound-bypass-media" value="true"/> --> <!-- <param name="inbound-proxy-media" value="true"/> --> parameters are commented. Is this right and enought configuration for T38?
- At the Fax/Modem screen disable all fax and modems protocols. - At all other screens set the fax protocol to be T.38 - Add the T.38 codec. Tried with no success. I hope this helps. __Yehavi:
2011/7/19 Boris Kovalenko <boris@tagnet.ru <mailto:boris@tagnet.ru>>
Hello!
I need help with fax configuration. My network is:
PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax
FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25 +0200) Audiocodes firmware: 6.00A.038.004 I can't get faxes working :( In FS profiles there is a parameter <param name="t38-passthru" value="true"/> Cisco DP fax settings: fax-relay ecm disable fax rate 9600 fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through g711alaw no vad
On Audiocodes there is also T38 enabled (as I think) but there is no T38. There are messages on MP-114: ErrMgs=16 T38Decoder received Non-T38 Packet and ||
Modem Relay Is Not Supported! Forcing Bypass Mode
Please, help! What information I need to collect to help solve the problem?
-- Regards, Boris
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-- Regards, Boris
Hello! May be a little detailed description of problem. Network configuration NC1: Kapanga Softphone -- FS -- Audiocodes MP-114 - FAX NC2: Kapanga Softphone -- FS -- Cisco 5350 - PSTN - FAX With NC1 I call to fax. If I will wait for Kapanga automaticaly detects T38 mode, the fax is _always_ success. If I force Kapanga to start T38 (by pressing fax key), the fax mostly fails. With NC2 no matter will or not I press fax key. The fax is always success. Hope this may help.
Hello!
I need help with fax configuration. My network is:
PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax
FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25 +0200) Audiocodes firmware: 6.00A.038.004 I can't get faxes working :( In FS profiles there is a parameter <param name="t38-passthru" value="true"/> Cisco DP fax settings: fax-relay ecm disable fax rate 9600 fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through g711alaw no vad
On Audiocodes there is also T38 enabled (as I think) but there is no T38. There are messages on MP-114: ErrMgs=16 T38Decoder received Non-T38 Packet and || Modem Relay Is Not Supported! Forcing Bypass Mode
Please, help! What information I need to collect to help solve the problem? -- Regards, Boris
_______________________________________________ Join us at ClueCon 2011, Aug 9-11, Chicago http://www.cluecon.com 877-7-4ACLUE
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-- ? ?????????, ????? ????????? ??? "??????" ???. +7 (3435) 230001 ???? +7 (3435) 230005
Hello! I collected tcpdump between Freeswitch and Audiocodes MP-114 and found something strange. The sequence of packets is: FS INVITE with SDP MP 100 Trying MP 180 Ringing MP 200 OK with SDP FS/MP RTP/RTP MP ReINVITE with SDP FS 100 Trying ---- long pause and call disconnected MP BYE FS 200 OK with SDP !!!!! CSeq: INVITE !!!!! FS 200 OK CSeq BYE FS 200 OK with SDP !!!!! CSeq: INVITE !!!!! FS 200 OK with SDP !!!!! CSeq: INVITE !!!!! FS 200 OK with SDP !!!!! CSeq: INVITE !!!!! Thinking this is a problem of T.38 operation. Sometimes, IMHO, Freeswitch is buffering??? 200 OK response and session can not be established. Where may I place dump for gurus may look at it?
Hello!
I need help with fax configuration. My network is:
PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax
FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25 +0200) Audiocodes firmware: 6.00A.038.004 I can't get faxes working :( In FS profiles there is a parameter <param name="t38-passthru" value="true"/> Cisco DP fax settings: fax-relay ecm disable fax rate 9600 fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through g711alaw no vad
On Audiocodes there is also T38 enabled (as I think) but there is no T38. There are messages on MP-114: ErrMgs=16 T38Decoder received Non-T38 Packet and || Modem Relay Is Not Supported! Forcing Bypass Mode
Please, help! What information I need to collect to help solve the problem? -- Regards, Boris
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-- Regards, Boris
Hello Boris, That's exactly the problem I had with my MP-124. If you send me its configuration file I will look on it next week and compare it to mine. It is related to T.38 re-invite. __Yehavi: 2011/7/21 Boris Kovalenko <boris@tagnet.ru>
Hello!
I collected tcpdump between Freeswitch and Audiocodes MP-114 and found something strange. The sequence of packets is: FS INVITE with SDP MP 100 Trying MP 180 Ringing MP 200 OK with SDP FS/MP RTP/RTP MP ReINVITE with SDP FS 100 Trying ---- long pause and call disconnected MP BYE FS 200 OK with SDP !!!!! CSeq: INVITE !!!!! FS 200 OK CSeq BYE FS 200 OK with SDP !!!!! CSeq: INVITE !!!!! FS 200 OK with SDP !!!!! CSeq: INVITE !!!!! FS 200 OK with SDP !!!!! CSeq: INVITE !!!!!
Thinking this is a problem of T.38 operation. Sometimes, IMHO, Freeswitch is buffering??? 200 OK response and session can not be established. Where may I place dump for gurus may look at it?
Hello!
I need help with fax configuration. My network is:
PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax
FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25 +0200) Audiocodes firmware: 6.00A.038.004 I can't get faxes working :( In FS profiles there is a parameter <param name="t38-passthru" value="true"/> Cisco DP fax settings: fax-relay ecm disable fax rate 9600 fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through g711alaw no vad
On Audiocodes there is also T38 enabled (as I think) but there is no T38. There are messages on MP-114: ErrMgs=16 T38Decoder received Non-T38 Packet and
Modem Relay Is Not Supported! Forcing Bypass Mode
Please, help! What information I need to collect to help solve the problem?
-- Regards, Boris
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-- Regards, Boris
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Hello! This is one of I tried.
Hello Boris, That's exactly the problem I had with my MP-124. If you send me its configuration file I will look on it next week and compare it to mine. It is related to T.38 re-invite. __Yehavi:
2011/7/21 Boris Kovalenko <boris@tagnet.ru <mailto:boris@tagnet.ru>>
Hello!
I collected tcpdump between Freeswitch and Audiocodes MP-114 and found something strange. The sequence of packets is: FS INVITE with SDP MP 100 Trying MP 180 Ringing MP 200 OK with SDP FS/MP RTP/RTP MP ReINVITE with SDP FS 100 Trying ---- long pause and call disconnected MP BYE FS 200 OK with SDP !!!!! CSeq: INVITE !!!!! FS 200 OK CSeq BYE FS 200 OK with SDP !!!!! CSeq: INVITE !!!!! FS 200 OK with SDP !!!!! CSeq: INVITE !!!!! FS 200 OK with SDP !!!!! CSeq: INVITE !!!!!
Thinking this is a problem of T.38 operation. Sometimes, IMHO, Freeswitch is buffering??? 200 OK response and session can not be established. Where may I place dump for gurus may look at it?
Hello!
I need help with fax configuration. My network is:
PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax
FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25 +0200) Audiocodes firmware: 6.00A.038.004 I can't get faxes working :( In FS profiles there is a parameter <param name="t38-passthru" value="true"/> Cisco DP fax settings: fax-relay ecm disable fax rate 9600 fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through g711alaw no vad
On Audiocodes there is also T38 enabled (as I think) but there is no T38. There are messages on MP-114: ErrMgs=16 T38Decoder received Non-T38 Packet and || Modem Relay Is Not Supported! Forcing Bypass Mode
Please, help! What information I need to collect to help solve the problem? -- Regards, Boris
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-- Regards, Boris
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-- Regards, Boris
Please make current and try this again there was a change to git that probably fixes this. -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Can-t-get-fax-working-tp659832... Sent from the freeswitch-users mailing list archive at Nabble.com.
Hello! Yes, it's locked at 9600. Testing the latest git, looks like bug already fixed.
lock the MP124 to 9600 bps. otherwise it won't work.
/b
On Jul 22, 2011, at 4:02 PM, Jeff Lenk wrote:
Please make current and try this again there was a change to git that probably fixes this.
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-- Regards, Boris
Hello! Yes, I tested and it works now! Have received 10 of 10 faxes with no problems even at 14400 bps! Thanks to all developers for their work and very very nice and powerfull software!
Please make current and try this again there was a change to git that probably fixes this.
-- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Can-t-get-fax-working-tp659832... Sent from the freeswitch-users mailing list archive at Nabble.com.
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-- Regards, Boris
participants (5)
-
Boris Kovalenko
-
Brian West
-
David Ponzone
-
Jeff Lenk
-
Yehavi Bourvine